I had a wonderful experience with Russell Orthodontics!! I was seeking treatment because I had a…read moreserious cross bite & overbite. I wanted to go the traditional braces route because I had braces in the past & was hesitant to even consider Invisalign, but now I see why Dr. Russell is in the top 1% for Invisalign providers as this process was WAY more convenient than I was expecting. In less than a year I have a perfect smile that has significantly improved my confidence. Dr. Russell & his entire staff provided a pleasurable experience! Even though it wasn't often I had to come inside the office, every time I was met with smiles & great customer service. I highly recommend this office.

Fantastic service and excellent results! Hands down best dental health decision I have made besides…read morechoosing an amazing dentist! Dr. Russell has the technical expertise and experience to achieve miraculous results with Invisalign. He's the best of the best, and my cost was less than what I was quoted on metal braces by other local providers. I am an adult patient who waited a long time to meet just the right orthodontist-- Dr. Russell is the very best person to choose for Invisalign treatment. I was blown away by the science and technology behind Invisalign that he so enthusiastically and sincerely explained. Not a sales pitch -- he's passionate about his work and takes the needs of every patient seriously. His practice offers in-house no-interest, no extra fees payment options. Other providers I met with tacked on extra service fees for financing. And, they said I was not a candidate for Invisalign! Choose the best of the best, Dr. Russell, and you won't regret it. They also have the best lip balm ever :)).

This is my second time using them and have had such a great experience with Classic City…read moreOrthodontics! They're doing an amazing job with my son's aligners, and what really stands out is how accessible and responsive the team is--they always answer questions quickly and thoroughly. They take the time to explain every step so we feel confident in the process. The scanning app is a game changer--no need for constant in-person visits, but it still feels incredibly hands-on and personalized. Highly recommend!

We have been in a lot of orthodontist office lately for my 8 year old to find a good fit with us…read more She was born with a cleft palate so we need someone that knows what they are doing and not cause more damage. I can honestly say that they know what they are doing. I feel very comfortable letting them treat her. The office staff is very friendly. The doctor was very personable and easy to talk with. He made my daughter smile. The office itself is nice and updated. Can't be happier and will be recommending here to everyone!

I can't say enough good things about Athens Family Dental. I've been coming here for years, and…read moreafter a couple of years away, I made the mistake of trying a different dental office closer to me -- and it was a terrible experience. They tried to tell me I needed 10-15 crowns, multiple procedures, and quoted me outrageous prices. I came back to Athens Family Dental for a second opinion, and as always, they were kind, honest, and professional. They let me know I only needed one crown for an old filling and didn't try to upsell me on anything unnecessary. The staff made me feel so comfortable and reassured after such a stressful experience elsewhere. I've learned my lesson -- I'll never go anywhere else again. If you want a dental office that actually cares about their patients and their well-being, Athens Family Dental is the place to go.

My son had his wisdom teeth removed, and despite being told I could stay until he fell asleep, the…read moredoctor abruptly asked me to leave the moment he arrived even though my son wasnt out yet. The nurses then made unprofessional comments about me after I left that my son heard and then they laughed about each comment including calling me a "helicopter mom" saying oh, the helicopter is out there just letting y'all know. I'm assuming that's when I left the front waiting area to the very next one closer to him because a nurse came out going towards the office and looked at me funny and turned around and went back, then my son told me they used profanity while getting him in the wheelchair. While the procedure was efficient, the bedside manner was lacking and that's putting it mildly. If you want anyone in the from office to be kind or even smile. Thr nurses literally laugh on the phone when they say hold on and seem irritated that you even call. I would caution others, especially parents of sensitive children, any children with disabilities, or matter of fact any child at all because it's uncalled for so I would say to consider a different place. Because my son heard all of this, and I didn't tell my son anything about the things he heard me say to the doctor,So that was a rough for my husband and I when he said all that on the way home. The main surgeon was extremely kind and made eye contact and was just very sweet and straight to the point very thorough though but the doctor who flew in saying I have to go, times up get out we're on a time limit here, he's asleep. I was trying to explain well sir he can't be because literally when he walked in she was injecting my his son.My biggest issue is he heard them talking about his mama and laughing at his mama, whispering. He said they talked about many other things but he said he couldn't defend me not being able to speak. I told my son at the end of this life we have to answer to what we do. That it's not his responsibility and they're grown adults and should do better. Thankfully everything went well during surgery but Please consider going somewhere else if you want some kindness and a better bedside manner. I don't usually ever ever ever leave a review but for the next parent please consider somewhere else. I'm thankful my child is older but could not magine a younger child sitting there with adults bashing their parent. Hearing my son say the worst part of the surgery was that he kept trying to say stop talking about my mama please and he couldn't speak like I said earlier. That really broke my heart for Him. The doctor is not only surgeon, he is the manager over it all..He was and has been so kind on the phone but not giving me just a second to say goodbye instead of the back and forth get out all while everyone else in the room was silent it was like a Middle School bully and everyone is standing around doing nothing about it. These are grown​ adults acting and talking about others all while also being responsible for sedating your child or sedating anyone for that matter and while they do that they take the time to bully laugh about others. I can't comprehend it. Why even be in a medical field if you have no empathy whatsoever for your patient. Not just empathy respect kindness you name it. Words hurt the sharper than any two edged sword as the word of God clearly states. One day and I pray it never happens they may get a patient who they pick on and that might be a patient that may be going through something in their life that might be the last straw for them. I pray that to never happen. My son is a child of God and he along with our entire family is praying for this facility to learn to love and show kindness.

Truly the Best!…read more Smile Orthodontics has been absolutely amazing from the start! Their customer service is top-tier--everyone is so friendly, helpful, and professional. Appointments are always on time, and the entire process has been smooth and efficient. I've had my braces for a little over 4 months now, and I'm already seeing incredible results! The team gives great recommendations and really takes the time to explain everything clearly. If you're thinking about braces or any orthodontic work, I 100% recommend Smile Orthodontics. They truly care and it shows in everything they do!

appointment availability interrupts treatment time. Staff is friendly, but it is unequal with their…read moreprioritization of patients. Priority to those starting services- so they begin treatment plan. Then, good luck getting appointments!

The staff here are amazing! My kids really enjoyed their experience they had during treatment as I…read moredid as well. Dr. White is very polite, attentive, and also shows genuine concern and comfort for the patients. I would highly recommend Family Orthodontist.

Today, I am getting braces put in on my teeth again 8 years after the doctor at this location…read morefailed to fix my teeth. He also refused to honor his lifetime re-treatment warranty because of unreasonable conditions and all refusal to compromise. Several orthodontics said my teeth needed to be treated in a much more comprehensive way, and now I have to pay again for braces because he didn't have the due diligence to do his job or care at least a little bit about the quality of his work's end result.

Had to come here back in July of last year due to my insurance changing. Went here a total of 3…read moretimes, once for a routine cleaning, then fillings, and then a limited exam. Dr Clenton was nice however this is a very profit only driven dentist. After receiving my fillings in August (after consulting with two other dentists and narrowing down which ones I actually needed to get done) I was leaving to check out when I felt that the side of my face they were done on was a little higher so I asked the hygienist to bring me back. She scoffed, rolled her eyes, then went back and asked, they asked me twice if I could reschedule and come back to have it fixed. At the time I worked for a doctors office so no, I couldn't come back, and also waiting would have potentially messed up my jaw alignment. Got it fixed but it felt rushed. I no longer have coverage for them, and now I drive almost 2 hours to my dentist I've had my entire life just paid out of pocket for a cleaning simply because they're ethical and care about their patients, not just their wallets. I care to preserve my natural teeth. Don't come here.

What a pleasant experience! Going to the dentist is never fun, but everyone in this office was very…read moreprofessional and extremely friendly. Best of all, Hillary set the tone and made my my visit stress free as she completed her duties, including x-raying my teeth. Five stars!

Amazing evaluation! I was concerned about my lower teeth crowding and an upper tooth crooked…read more Bretta did an excellent job taking pictures and x-rays and explaining everything step-by-step. Dr. Howell presented several options which is exactly what I wanted! Options. We were able to settle on a treatment plan and I was very pleased with the amount for the treatment. I was also able to get in very quickly to begin!

We have always been absolutely thrilled with Dr. Howell and her staff. Both of my children have…read morebeen patients and I cannot stress how happy and comfortable we have been with the practice. My son is presently under treatment with Dr. Howell and I also have the utmost confidence in her practice that they are taking every possible measure to protect their patients and staff during the COVID-19 pandemic. We highly recommend Howell Orthodontics!!

Worst orthodontic in Athens! Don't ever return your calls and takes months for them to give you an…read moreappointment!! Would not recommend. They give you appointments and they don't even show up

If I could give this place a 0/5 I would. I transferred to this location in February. My main…read moreconcern was closing the spaces in my teeth, and closing my gap. I've mentioned to the staff and doctor numerous times about my spaces, but all they said was that they'll take care of it at my next appointment( They never did.) They finally put a power chain on my upper jaw in order to close the gap ( either in June or July,) mind you I have two other spaces, and they only put it on the gap. My new orthodontist, told me that the power chain was useless in that position. I have been living with this ugly gap in the side of my mouth for months because the annoying staff does not want to listen to me, their client. I hate my smile, it makes me really insecure. I've wasted my time at this location. Due to Covid , the wait is almost two hours. My bracket broke one time, and I came in to get it replaced and they couldn't do it because " They couldn't use the air and water due to COVID." That makes ZERO sense. I have a bigger gap on my lower jaw because I was missing two brackets for two months, and guess what, they can use air and water now. I also tried to put my card on my account for automatic payments, but they mysteriously forgot, and they called me each time to pay late fees ( which I made them take off.) It was not until months later, that I had someone submit my card for automatic payments. That process only takes seconds, while I am on the phone with the receptionist (called numerous times) , but I guess they are lazy, and one of them has an attitude problem. I would've handled this in person, but I'm not going to make that long drive to Athens unless it was for an appointment. The doctor is in the room with you for two seconds, and he's bouncing from room to room. This does not give him enough time to actually look at your teeth and give a good assessment. The doctor did not realize until AUGUST (6 months later,) that my mid line was off, like my teeth aren't even in the center of my face. They haven't tightened my wire, especially for my lower jaw, even when I ask. I also have a class 3 malocclusion and they've done nothing to correct it. If my new orthodontist can't correct it, I will turn to surgery. I should've left months ago, but this was the only location that was close to my house. During my august appointment, the doctor stated something along the lines of " I see that you want to close your spaces." I have been asking for MONTHS to do so. They put in my notes that I need elastics, never got them. I'm paying thousands out of pocket, for terrible treatment. They don't look at the notes or maybe they don't write notes for my treatment. It's been 7 months and my teeth still look the same, nothing has shifted, nothing has changed, it looks ugly asf. My new ortho did my exam and she has to fix a lot of things, that is sad. I would assume the staff of this office has gone through enough training to be able to efficiently care for their clients, but I see now that that is false. The staff here is USELESS. I am really upset that my teeth has not changed within 7 months, like y'all need to go back to school, and also relearn customer service. DO NOT COME HERE!!!