I'm new to Lafayette, having just moved here from Florida. I found Classic Auto Spa from the reviews here. I would have given them 5 stars, but the staff seem to think that the customers already know what to do. After bumbling around, I finally figured out that I had to go to a drive thru window, which all the previous spas I've been to, you place your order with someone that comes to your car and then takes over while you get out and go inside. When placing the order, I asked the lady if the package included vacuuming and she said no that this was extra and not done on Sundays. After placing the order, the lady just sit there after running my credit card as if I knew to just keep driving. The guys at the entrance of the wash area had to stop me from getting out of my car.. I've never had to sit in my car while it was washed except in a self-service drive through. After driving out of the wash, I accidentally found out that the vacuums were for all customers and not just the ones who paid to have it done. All in all, a very confusing adventure. This place should remember two things.. First, they are there for the Customer and not that the Customer is a hindrance. Next, they should teach their employees that customers should be given instructions as to what to do next and what is offered, pay or free. A product is only as good as the service given to the customer. If those two matters were resolved, I'd given them 5 stars. read more