I had the distinct pleasure of riding with 2 lovely gentlemen today Adrian is the 1 that picked me…read moreup And Doug is the 1 that took me home very perfectly professional And their van or bus I should say Was clean as a pin Citilink. Can take a page from your playbook, On being courtesy And I'm being clean Thank you it was a wonderful experience Charles

From the owner: CTN is an effective and dependable transportation alternative in Fort Wayne and Allen County. We…read moreare a private nonprofit 501(c)(3) agency using a variety of resources to help you. Our vision is to eliminate transportation barriers and provide full access to community life for seniors, persons with disabilities, low income families, children, and youth.

They were kind and courteous and prompt! My son was in a nursing clinic and is very overweight!!…read moreThey were able to get him up our front steps and into the house without a problem!! We will use them again and highly recommend them!!!

They transported my mother from Hubbard Hill to her doctor's and back. The van was super clean and…read morethe driver was very pleasant, very kind, very safe and respectful to my mother, which made her feel like she was important. All are rare finds in today's world. Absolutely A+++++ in my book! Thank you so much much.

I asked for a quote and they hung up when I asked if it were 15 or 20$ completely unprofessional…read moreavoid at all costs

I would give zero Stars if I could. I booked a ride at 6:00 p.m. between 6:00 p.m. and 7:00 p.m. I…read morehad to call five times to find out when I was going to be picked up. The owner acted very annoyed, but the first four times I called all he would say was the driver's on his way and hang up, even though I wanted to know specifically how much longer I was going to be waiting. No one books a taxi and expects to wait 1 hour for a pickup. The driver finally showed up and proceeds to tell me he just got done dealing with his girlfriend taking her some place because she's on her second DUI and doesn't have a driver's license. So, basically admitting to me why I sat and waited for 1 hour well he conducted a non-business related function. The van smells like burning oil inside and he had to stop twice to add power steering fluid, I have one point becoming unable to actually turn the wheel. He had to be given directions constantly and consistently during the ride to and from, it was a round trip and he couldn't remember how to get back to my pickup spot. I was also quoted a $15 round trip price as I was going less than 2 mi round trip. I noticed the meter was at 1284 and advised him he might want to turn it off at $15 cuz that's what I was quoted he whiplashed the van into the Marathon gas station immediately and began threatening me verbally that he wasn't going to do the ride for the $15 that normally it would be 30. I told him I didn't have $30 and I would never pay $30 to go less than three miles. I felt intimidated I felt like I was being held hostsge. After explain to me why he could not turn off the meter he told me he would do the trip for $20 and turned off the meter. I called the owner to report all this and was informed he's been doing business for 40 years and knows how to run his company and I need my mind my own f****** business. This place is the most unprofessional service I have ever in my life used in all of my 40 years of not driving. I really should have filed a police report for being held hostage and intimidation. These people are absolutely ridiculous, they act like they're doing you a favor.

Awesome and Kind personnel. They really care about giving the best service and supportread more

Words cannot express how grateful we were in using this service in the transport of our mother from…read moreone facility to another. Just recently we used this service for the first time and they lived up to their name, "Loving Touch". The moment I shared my mom's needs to Don, I felt God had directed my path to this service. He was professional and full of added information that I had never thought to consider. As he stated, "There is no such thing as a stupid question" when you don't know something. He was very knowledgeable in his information and made us feel we called the right place. As for the transport person, Octavia, she was precisely on time and showed her professional and personable skills in transporting our 100 year old mother! Kudos to her! Thank you "Loving Touch" for such a loving memory!