Outstanding! Both Dr Mark and Dr Landes are fantastic. Pat…read moreand the front of the house team are attentive and awesome. The Optic side is great as well! Highly recommend!

I see both Dr. Allison and Dr. Marc Landes as my ophthalmologist and optometrist. They and the…read morestaff are very pleasant and personable. They take their time to listen to me and explain all of my options. There is also an optician onsite to get glasses. I highly recommend Landes Eye.

The staff at Visionworks is phenomenal. I had been going there for 20 years. But I did get an off…read moreyear exam at LensCrafters because of the equipment that took photos. When I booked my appointment in 2021 at Visionworks, the optometrist had changed. He was awful. Cranky, poor communicator, impatient and annoyed that I wouldn't let them dilate my pupils. He didn't have the state of the art photographic equipment so you must have your eyes dilated for a thorough exam. What century are you doing business in??? He seemed insulted that I was disappointed that he couldn't offer that service. He actually complained about how expensive it would be for him to get that equipment. Lol. He kept pressing me to have my pupils dilated despite me explaining that I have become ill in the past to the point I can't drive home. Honestly, I couldn't stand this guy. If he doesn't want to keep current with technology, retire. I'm writing this now because it was time for new glasses and exam. As much as I hate not working with the wonderful people in the actual Visionworks store, that optometrist is still there. So I went instead to Dr. Duke and America's Best. Fabulous experience. Five Star as an optometrist.

I have always got my glasses from Vision Works. I have always got great service. I would always…read moretake advantage of their buy one get one. I always had insurance I could have used at their competitors. I found it was more expensive for me to go somewhere else and use it than it was for me to take advantage of their great promotions.

Hey Yelpers,…read more Service: So I went back and received much kindness from an employee named Ethan. He even helped with choosing glasses! He was respectful, generous and honest and this greatly impacted my trust in this business. Ambiance: the location was clean and orderly with styles clearly labeled. The cashiers could have been more inviting as my previous post stated, but Ethan's kind heart buffered their attitudes. Price: let me tell you I paid almost $500 for these glasses with over $200 going towards an anti reflective coating that is currently not anti reflective, so I'll have to go back to see what can be done to fix what I paid for. Notifications: So you know how you're supposed to get notified when your glasses arrive? Well, when I called to ask Karen if they had already arrived she checked then said, oh wow they are here, they don't usually come this fast. I wanted to ask why I wasn't called but said forget it. After letting them know I was coming, I got a late notification that my glasses had arrived. Now I know I might have to physically check when an order arrives. If it wasn't for Ethan this review would be different, thank you Ethan!!!

When I went in for my checkup at the Green office in May, I had no idea that in October, I'd still…read morebe struggling to get a pair of glasses that I could comfortably wear. In May, I had two pair of glasses that fit me perfectly. By the time I finally gave up on Handel Vision, I not only had no usable new glasses, but the old ones were ruined as well, all the result of information withheld and a couple of plain old untruths. Dr. Slavik told me I needed to get new glasses, as my eyes had changed significantly. In spite of already being in the middle of some personal issues, I went ahead and ordered glasses. To make the transition less nerve-racking, I ordered the exact same make and model (plastic) frames as one of the pair I had been wearing. Things went south early when the completed eyewear arrived with wired nose pads installed. I had them send them back and when the replacement pair came in, they could not fit them to me properly. At this point, Dr. Slavic told me they could simply pull the lenses and put them in my old pair and my problem would be solved. Well, they did that and they ruined my old pair, twisting them out of shape. Even putting the old lenses back in did not salvage them. Well, at least I still had one old pair I could wear. However, the prescription in those was extremely old. Optician Sandy told me that they could create new lenses for them and they would not change the fit by doing so. Foolishly, I agreed to this solution. Needless to say, when that pair came back with new lenses installed, I didn't even need to put them on to see that they were completely ruined. I went back and forth with their optical department for months, including ordering (on my own) another pair of frames of the same make and model they initially ordered for me, and having them make completely new lenses for them. Again, they could not adjust them to fit comfortably. I spoke with the owner of the practice (Tom Handel), and he promised me they would resolve things. He had me go to the Fairlawn office where the head optician again was unable to resolve the issue. By now it was October. The whole process had engulfed my life... as, of course, seeing is pretty important. Out of desperation, I asked Dr. Handel if he could recommend an expert in the NE Ohio area that could help me to resolve my issue. The only response I got was to go back to his optician and try on more frames (and of course make yet another purchase on top of the ~$1000 I had already spent). I kick myself continually for going back to this place repeatedly and actually expecting to get my problem resolved. "The definition of insanity is doing the same thing over and over again and expecting different results." My mental health has suffered since May, but I am finally starting to regain it having "cut bait" with this outfit and going elsewhere. If you want to remain sane, do yourself a favor and find just about any practice other than this one.

This place is excellent. From start to finish they were the most preofessional and kind eye Drs I…read morehave even been to. Prices are right in line with everywhere else, and selection was fantastic. They have a life time customer.

I normally never write reviews but the unprofessionalism in this establishment is horrible! I came…read morein for a routine eye exam and was told I would be charged extra to get a contact prescription out of pocket and just glasses prescription was covered. When I asked what the difference was they couldn't give me an answer the tech just said it changed about 3 years ago and they charge separately now (specifically this practice only have never heard about it anywhere else) the tech preceded to laugh when I'm asking questions regarding theses "charges" and tells me "I'm so young" almost trying to dismiss my questions I'm asking like I'm too young to understand. Definitely wouldn't recommend coming unless you want to pay out of pocket for extra charges and get talked to like you're dumb.

The doctor and the staff were very helpful, knowledgeable and efficient with my daughter and I. The…read moredoctor offered suggestions for my daughter's unique eye situation that had never been suggested before. The staff was very patient with my daughter as she turned her search for frames into a fashion show!

My husband and I have been going here for years. Took my youngest here for the first time. He was…read morenot having it. Had decided on the drive over he was "NOT having them look at my eyes. I'm going to be with you." I was mortified. There was no amount of discussion/bribery, that would make him open his eyes (not even the movie helped, whereby he also covered his ears). The MD was incredibly nice about it. At the end, although he never did open his eyes and no part of the exam was completed, she assured me it was ok and next year would be better. She has a gentle and warm bedside manner. Couldn't have more nice things to say about her.

It was yrs ago never had a problem I have Medicare a &b and care source I always had my glasses and…read morecontacts on time and it was peaceful and calm

I was an optician for 50 years in various positions, I needed my glasses adjusted. I went to Dr…read morePycraft's office. They were curious, and well trained in optics.

I have gone to the Wooster Eye Center probably since it opened. They are great. I have used almost…read moreall of their areas including the contact lens department. And I have also taken my mother there when she had to have her cataract surgery from Dr. Steiner. He is one of the nicest Eye Doctor's I have ever met. I used to see Dr. Thomas, but he retired so now I see Dr. Steiner and he is awesome. I have no complaints about this place and we are lucky to have them here. Also, great location!

Excellent doctors who are amazingly responsive given the caseload that they have because they are…read moreso well thought of in this community.My experience in their contact lens department has also been beyond excellent. Wooster is very fortunate to have such a professional group of ophthalmologists practicing in our city.