Went here for a 2nd opinion. So glad I did! Dr. McNulty was awesome. He listened to my issue and…read morepast visit experience and did a very thorough job at figuring out what I had going on. He explains things very well and will spend the time with you to make sure you understand things. Still working through the best options for my issue but I love the fact that "good enough" is not an option for him. Would highly recommend.

Louisville is sometimes a place difficult to find excellent medical care. Dr McNulty has brought…read moretogether a wonderful and caring stall to serve the community. His heart and leadership has created a great place. All of his staff reflect his desire to be the best profession they can be. Patience and compassion mixed with medical knowledge provides a pleasant experience. I highly recommend that you make the choice to allow this place to take care of your vision needs.

What you need to know about Korrect Optical is that the shop is vey nice and staff are very polite…read moreand helpful. While I didn't purchase anything this time, I definitely plan to return. Their Tom Ford collection might be the nicest I've seen in Louisville. Pro tip: The have Saturday hours 9 AM - 2 PM!

Always a successful experience the staff is very helpful. Quality glasses at a reasonable price.read more

I already had a high opinion of Falls City Eye Care, and this was further reinforced when I…read morerecently visited with my son for his kindergarten eye screening. Despite being an optometrist and eyeglasses store for primarily adults, they were very gentle and kind with my son. Dr. Martorana explained what he was doing along the way. The only part my son did not like was getting his eyes dilated, as you pretty much can imagine. But they were patient with him and helped him through it. And after we were done, they showed him the toy drawer, where he was able to pick out a few items to take home. (The highlight of the day for my son.) I scheduled my annual visit to be right after my son's, and they were helpful to give me the care I needed while also being efficient with the visit, considering I had my son in tow. Falls City Eye Care has a curated selection of eyeglasses, in which I saw several I would like. I'll definitely keep coming back!

We moved recently to Louisville and have tried a few eye spots in town and are so glad we found…read morefalls city eye care. They are incredible and make the experience easy and exactly what we needed. I got an eye exam with an updated script. My wife did the same and also used their shop space to pick out some new frames which she loves. The building is so charming and cute too. Great spot!

Dr. Weinberg is terrific! Patient, a sense of humor! His office seems to me to be equipped with up…read moreto date technology. I couldn't recommend a better optometrist than Dr. Weinberg!

The actual doctor was great!!!! His office staff not so much. I had my appointment over a month ago…read moreand I still haven't gotten my contacts that I paid for!!! I keep calling but the billing lady is always out of office or the office is closed/on lunch? My appointment in itself was an absolute tragedy. I've been going to the eye doctor for over 15 years so I have a pretty good idea of how an appointment should run. I first go to do the basic eye testing (little house on prairie machine...pics of the eyes etc.) the doctors assistant running my tests had no idea what she was doing. She didn't tell me to take my contacts out and when I said something she just handed me a contact case and some empty contact solution bottle. No sink, no form of sanitation, no mirror, NOTHING. When I saw actual optometrist everything was fine...but the check out process was a NIGHTMARE. No one in the office knew how to run insurance, they forgot my credit card in the back room twice, they did t know how to give me a receipt, and this entire process took over an hour! I paid for my contacts but have yet to receive anything and it's been over a MONTH. The lady that does the billing is never in the office because everytime I've tried to call to check on the status of my contacts she's never there!! And she never calls me back! I just want my contacts. I hope they see this and finally get back to me. Last time I called was today at 1:30 and the voicemail box said they were "on lunch"??? Ridiculous.

I had an average experience here. Some service staff and doctors had less than good service, while…read morea select few seemed to care about their customers. But the price in general is hefty and I felt taken advantage of with both glasses and contacts ordering. One doctor did not take the time to help me with contacts fitting. When I said something didn't feel comfortable, the staff said she will see if the doctor is available, but came back saying the doctor was busy with another client, and I should just try to adjust to the contacts on my own. I was eventually comfortable with my contacts, but think the lack of attention from the eye doctor was quite disappointing. When I was checking out, the lady who helped me was not familiar with my insurance and was trying to overcharge me. I had to bring up a copy of my policy to show them. Also, their Acuvue Moist Daily 90 pc cost $90, while the internet only showed about $30 per box.

Could have had a less "direct" approach to my situation of NOT KNOWING I had insurance coverage…read morethrough my medical insurance provider... turns out I have a "separate provider" and was going to go back up to the receptionist and explain that I didn't know... but the AUDACITY of "how it was announced" made me feel like a damn criminal, and I will NOT be coming back here for the exam...

I made an appointment online to get contacts. I arrive to the location about 20 minutes after they…read moreopen and am immediately greeted by multiple employees. I mis-scheduled an eye exam when I just need to get contacts with a simple check to make sure they were good. The two ladies at the front were very understanding and helpful. The optometrist who saw me to double check my prescription was still accurate and that my contacts were a good fit was very nice and patient. As I'm walked from one side of the building we're the eye appointment rooms are to the other side where the contact lenses area is employees that were not even assisting me with my appointment greeted me and asked how my day was going so far. I was a bit taken aback with the friendliness of the staff. This was my first time visiting this location. Finally I'm checking out with an employee at a desk location. She was very friendly, positive and professional. We was helpful in offering memberships deals that would save me money in the future with my eye glasses and contact lenses. She was asking about if I had weekend plans and was genuinely engaged in the conversation with responding all while checking me out efficiently and quickly. This was a really great experience and this staff works well together as a team and really puts the customer first. Go to this location is you want a great and professional experience.

The positive reviews on this place are either fake or very old! Be warned! This is the Walmart of…read moreoptometrists! Twice (months apart) this place cancelled my appt and asked to reschedule because they didn't have an optometrist. Pitiful! I will never consider this place again.

My Warby Parker fandom lives on!…read more Just got my latest pair of glasses from them, which is always fun for this geek at heart. For the first time I got "progressives" -- bifocals for millenials; I'm old! -- and the process was easy peasy. The clerk I worked with was great about suggesting other frames to try and talking me through the process. One thing he warned me about was that progressives take some time to get used to because you have to learn where to look through your glasses to make items far away and nearby easier to see -- and he wasn't wrong about that! I'm glad I've had this heads up. I found some frames I like, and my glasses came in 10 days later to the store. This was a little longer than it has taken in the past, but not outside what I was told. I will definitely come back to get new glasses in the future.

What an amazing experience! I heard about Warby Parker (WP) from several friends and saw numerous…read moreads in magazines and online. Anytime that I can support a business that cuts out the middleman and passes the savings on to me, I'm down! Among other cost-containment measures, WP designs their own frames, thereby avoiding licensing fees and the industry monopolies. I decided to begin by downloading their app and trying on some of their glasses virtually, then I visited the local brick and mortar store in the Oxmoor Mall. I have worn eyeglasses for more years than I care to share, and this was by far the most pleasant experience I have ever had shopping for frames. Christopher was such a patient, knowledgable and helpful associate. It was obvious that he had a wealth of experience in the field. Not only did he share tips for choosing a frame that complimented the shape of my face and my complexion, he encouraged me to stretch my comfort zone when trying styles and ...just WOW, I was surprised to find how many styles and colors I liked! My glasses will arrive in 7-10 days (he said usually sooner). I chose to have my glasses delivered to the store, but they can be sent to one's home as well. For those who do not live near a brick and mortar store, WP has a free home try-on program. Five frames can be chosen that WP will mail to your home for a 5-day trial. After the trial, you mail them back with the enclosed free shipping label. Glasses can be ordered online by uploading a current doctor's prescription. I highly recommend Warby Parker for purchasing eyeglasses. My glasses cost less than pairs I purchased 2-3 years ago!! If you are unhappy with your glasses, they can be returned for a full refund or exchange within 30 days.

I am extremely disappointed with this company and how they handle their billing. I received a bill…read morefrom a collection agency. I was really shocked by this! I ALWAYS PAY ALL MY BILLS WEEKS BEFORE THEY ARE DUE! I called the Oxmoor location and found out that their billing was mailed out by a third party. The billing rep from Gaddie's told me that I was mailed 24 statements since 09/30/2015. I verified my address with her and it was correct. I let her know that I did NOT receive any of these statements. I asked to speak with the third party company and she could not give me that information. I let them know that I was a former employee of Gaddie Eye Center and this use to happen all the time...a customer would call and be upset that they received a bill from a collection agency after a long period of time. I let the rep know that they really need to get it together because they are the common denominator involved in this on going issue and need to look into why this keeps happening. I will never take my children or myself to Gaddie again. I am really glad that I don't work for a company that does not try to solve on going issues. Also I was offered to pay my bill...and I will pay it, obviously because I don't want it against credit history. I really demand some answers for this...no one can miss 24 statements in the mail this just doesn't make sense. I don't not believe these were ever mailed to me. If I would have went in to the office for an appointment I would have been told I had a balance and not understood why. SCAM SCAM SCAM SCAM

I just left Gaddie's in Lagrange. I had an appointment set and they refused to allow me to have…read morethe appointment, that has been set for weeks, because they said there was a balance from July over a year ago that was unpaid for my daughter's glasses. I remember that prior appointment because my daughter paid herself for the upgrades she wanted, and it was over 200.00 and I did not think it was worth it. I remember my daughter pulling out her wallet and telling me that she wanted the built-in sunglass option and the upgrade frames and non-glare lenses and she would pay, and I was so proud of her. The owner stated that she would not allow me to have an appointment until it was paid, or we brought a receipt from a year ago. I said your system is faulty your people would not have released our glasses to us if there was an outstanding balance. She said you can leave now my employees are trustworthy. I said I am absolutely going to leave but before I go you should know that I think it is mean spirited and deceitful to wait until we came in for an appt to tell us you are double dipping and want payment twice for the same service and glasses from over a year ago. I said while I am here you might as well cancel the other 5 appointments, maybe 6 including mine in the next few weeks because no one in my family will ever come here again. Beware of Gaddie's they have poor accounting systems and cannot keep track of payments made by multiple sources on one account and the owner is myopic and does not wish to fix her processes or be honest with her clients and call them if there is a problem, she prefers public confrontations in her store as it is easier to get people to capitulate and pay her again, than argue the matter, for most people. My daughter called her bank on the way home and for .75 they produced a copy of her July payment to Gaddie's over a year ago. I will hang on to it if Gaddie's decides they want to pursue it, but I will never go back. A simple phone call a few days prior to the appt or recognizing that your system is broken and calling it good if you are not going to delve into your broken processes would have both been better than simply waiting until we came in and then announcing that you would not honor our appt until we paid a past due balance which did not exist, would have been better business practices. Just now this poor woman called me to reschedule my 2 Monday cancelled appointments. Incredible. I told her that I just left there and that I cancelled all of my kids and my own appointments and not to call me again I would not be rescheduling.

Got my new eyeballs from Krebs and, while they were a bit wonky at first, now, thanks to the…read morewonderful skills of Krystal Stottmann, my glasses are about as close to perfect as I can ask for (I have particularly particular eyes, so that's saying a lot). Kudos to Krystal for achieving the impossible! If you need glasses that fit great, come pay her a visit; you'll be glad you did!

Went there today, 3/31/25, to have my glasses adjusted. A sign on the door says they're closed and…read moreout of business. Another sign is offering the space for lease.

Today, my son and I picked our glasses up from Expert Optical. It was the first time we'd ever been…read morehere, but am certain it will not be our last! We actually wound up paying less for BOTH pairs of glasses than I would have paid for mine alone at any other establishment in town. I got trifocals (my first year with them) and chose no-line, laser cut lenses in feather-light frames and I couldn't be happier. My son, who has always had to have very thick lenses, got to choose thinner lenses (thanks to Mr. Beeler letting us know they were, in fact, an option), as well as titanium frames and transition lenses. All together, even with all the extras, we paid far less than we would have paid anywhere else! In addition to the excellent products, the service was above and beyond what we expected as well. We had everything thoroughly explained to us and there was absolutely no pressure to upgrade at all. The wait time was much less than what we've spent in the past at other places, waiting to be served. Overall, it was a very pleasant experience. Reading the reviews is one thing, but as I sat in the waiting area (being inquisitive like I am) I spoke with many who were also waiting for their glasses. The conversations were all the same - each of these customers had been told about Expert Optical by a friend and had found their way to see Mr. Beeler and his wife personally. And the rest, as they say, is history! They became tried and true customers of an establishment that truly cares about their customers! If you need glasses or have glasses that need repairs or adjustments, you should definitely take the time to visit Expert Optical! You won't regret it. I didn't and neither did any of those I spoke with on two different occasions. Besides, in this economy, you owe it to yourself to save every penny you can, and this is a good way to do it! Thank you, Mr. and Mrs. Beeler, for excellent service and affordable glasses. You're doing our community a great service!

This is the best place for the lowest price on name brand glasses! Friendly people and great…read moreselection for a whole lot less. My glasses were less than half the price quoted at the other place!