I had a great experience at this dental office. The staff was friendly, professional, and made me…read morefeel comfortable from the moment I walked in. The dentist took the time to explain everything clearly and answered all my questions. The office is clean, well-organized, and runs on time. I highly recommend them to anyone looking for quality dental care.

Waverly Location-Dr. Nate Shaw and his whole staff are simply the best. They are so patient,…read morecareful, loving, professional and the facility is clean and organized. I highly recommend Dr. Shaw and his whole staff.

Not transparent in billing practices. Sandy does not disclose that the office uses "higher quality"…read morematerials than are covered under their contracted insurance plans. Even though they sign a contract to honor your insurance rates, they still expect payment for this undisclosed upcharge to be paid by the patient. When questioned I was informed it was a courtesy to me to even file my insurance claim (that they are contracted with). I was also told it was my responsibility to find out if this upgraded material was covered, that I did not even know about. If this is making your head spin reading this, imagine being the client. In summary- do not rely on their contract with your insurance company to hold water. Do not recommend, which is unfortunate as Dr Carter is wonderful. Staff is who is lacking.

This is a great Dental Office in South Charlotte, right across from the Arboretum off Providence…read moreRd. Its an efficiently run office with mostly women. Dr. Carter is an excellent Dentist. She explains everything to you and what she would like to accomplish in your dental experience. She has the very latest up to date equipment and tools to make everyone's visit more comfortable and quicker. She has immediate service for a Crown, which used to take two weeks to have a temporary put on and then wait for your real crown. It is amazing to get the process done so fast and perfect. The hygienists' are very kind and skilled. They make sure you are comfortable. Front desk is also knowledgeable on your insurance and coverage and they have a great text message confirmation process. If you are looking for a new dentist I would highly recommend Dr. Colleen Carter at C2Dentistry in Charlotte NC

I just want to say that my daughter feels absolutely comfortable coming here, everything from…read morewalking into the office to the checkup. They really make sure your child feels comfortable during your visit, I would recommend this dentist office to family and friends!

My son has been coming here since he was a baby. They are so friendly and the waiting room has…read moredinosaur theme and my son loves it here. They give you great education and suggestions. The care is exceptional and love the dental team

We love Dr. Jason and all the team here! I have been taking my son for 2 years. He has to have a…read morefilling and they are so kind and careful and thoughtful about every step of the way. I always had good experiences at the dentist growing up (maybe because I never had a cavity until 40) but I have some friends with trauma from their childhood dentist experiences. Here they making everything calm but playful for both regular appointments but also this recent experience with a filling. They Explained all of it so nothing is a surprise, but they use kid friendly terms. They teach you about that before hand so you can use them too! They used laughing gas and a movie to help the little ones stay still and calm. They also took time to talk directly to my son about his habits and help him be informed instead of just me. He took it really seriously and on his own stopped eating an Apple right before bed (after brushing teeth) and changed his routine based on what he planned with Dr. Jason and he's just 4.5! I saw a review about billing being poor but I have always had great experiences with them!

We loved Dr. Sperati for our autistic son however the office staff seem to not be on par with his…read moreservices. My child was sick and we had to cancel his cleaning in August. I was told he would be seen faster if he was placed on a cancellation list and did not need to schedule a new appt. I called 6 months later asking where we were on that list and was told there was no such thing as a cancellation list and I should have made an appt. I was then told the next available is in August, an entire year later. This Dr is amazing but obviously prioritizes more patients over current ones.

Our first time in the office, the front is very clean and staff was friendly. My kids saw Dr. John…read moretoday. He is great with kids! He is kind, inviting, fun, and professional. I loved that he and his assistants made us feel so comfortable, like they've known us for years even if it was our first time. I appreciated that Dr. John was very informative and has a preventative and conservative approach to dentistry. So happy we found this caring office! Our kids walked out with big smiles on their faces and can't wait to go back.

Dr Cook is absolutely amazing with my son who has special needs. We have been seeing her for years…read moreand recommend her highly! We travel from Huntersville to see her and honestly would drive further as she is that wonderful

The staff and service offered at Ballantyne Pediatric Dentistry are fabulous! My 2 yr old daughter…read morefell and injured her tooth - out trip to the this office was her 2nd experience at a dentist office. It was wonderful from beginning to end. Looking forward to our next visit. They even text reminders of my appointment to my cell phone! Love it!

Dr. Scott is great with kids. He is very thorough and doesn't push any unnecessary services, unlike…read moreothers might. He also will suggest if it is advisable not to proceed with treatment. He is very concerned with not making a trip to the dentist a traumatic experience for your child. You can't go wrong with Dr. Scott! Highly recommended.

In November and December 2024, I paid for dental services for my daughter because we did not have…read moreMedicaid coverage at that time. Even though I told them that we are currently waiting for insurance and cannot afford to pay for multiple services, I clearly said that I only wanted to proceed with what was urgent for my daughter. Dr. Athena insisted on also doing a cleaning and a full dental x-ray examination, just so I would have to pay more out of pocket -- which clearly suited her. She didn't take into account that I only wanted the tooth extraction, the rest we would do once we have insurance. In the end, she convinced me to go ahead with procedures that weren't urgently necessary. But from that moment, I realized that, for them, money matters more than the patient's current situation. In February 2025, my daughter was approved for Medicaid, including retroactive coverage for the previous three months (November 2024 to January 2025). I explained this to the clinic and provided them with the official Medicaid approval letter confirming that my daugher was covered for those months, including November and December. The clinic scanned the letter and told me they submitted the necessary documentation to request payment from NC Medicaid for those visits. They received the payment from Medicaid by the end of March 2025. However, even though three months have passed, they still have not returned the amount I paid. I have followed up with them multiple times, and they continue to delay the refund, saying it will be reviewed by a manager or done at a later date. Despite these promises, no action has been taken. At this point, I am now going to file a complaint with the NC Medicaid Ombudsman and NC Department of Health and Human Services and after that I will go to the Office of the North Carolina Attorney General, which investigates cases where a clinic receives payment from both the patient and Medicaid, and then refuses to return the money to the person who is legally entitled to it.

Looks like a lot of Bad Reviews mentioned here and the Doctor plus the office is least concerned…read moreabout these reviews. After 6 months of bad experience finally decided to put this review out, not sure these matters or not for them. For my kid's last visit, they charged us $150 upfront and then insurance paid them $150, it's been 6 months now with 8 to 10 follow-ups and still money is not refunded to us. Will you provide service without getting paid? so why to hold my money for 6 months? Do I have the option to call Collection Agency and demand for this money? The best part is their Finance manager is never available to connect. One of their team members spoke very rudely as if I owe them $150 and not them. As if she was doing a big favor of answering my questions, constantly cutting my conversation and extremely frustrated that why I don't have to wait longer for their Finance Manager to wake up one day and feel today is the day to release the money. Super Rude. Very Unprofessional attitude & service. Money is there priority not customer. Unfortunately, I have to choose 1 star, ideally it will be zero star

I love that they have a "younger kids room" designed for rambunctious, curious little ones. The…read morestaff here is excellent with children--you can tell the technicians truly know how to work with the youngest patients. They use all the right distraction techniques to ease the nervousness that comes with new experiences like x-rays. The office is very clean, and the TV on the ceiling, friendly colorful environment (gifts after appts) is a great touch. Everything runs efficiently, and I've never had to wait at any of our visits. They do so well with my child, taking the time to talk to her directly engaging and distracting her appropriately through the exam so she doesn't get overwhelmed, while also keeping me fully informed. They explain any concerns clearly, provide tips / OTCs I can use at home, and point out things to watch for on the horizon so we can catch issues early. I really appreciate that balance of care for both child and parent. This office has consistently been a positive experience for us, and I believe the people/care here are absolutely worth the trip.

Absolutely amazing! My grandson had a 6 yr molar that was…read moreravaged with decay and it needed to come out. My grandson was in pain for a number of days before we discovered these awesome folks. We had a 10.40am appt to look at the tooth and they were able to fit us in for a 2pm extraction THE SAME DAY! We came back at 2 and Dr. Bowman was a dental savior. He calmed my grandson down and ensured his comfort the whole time. Melanie, his assistant, was right by his side also calming and soothing my grandson and taking his mind off the situation. Even though these guys are more than twice as far as our regular dentist I'm thinking of switching. THANK YOU!!!!!!

I am not the biggest fan of the dentist, but hands down Dr. Carli has completely changed my…read moremindset on the dentist! She is caring, she knows what she's taking about, she's super gentle, she goes above and beyond, and is one of the sweetest people I've ever met. I'm a lifer with Luminous

From the owner: Discover your most radiant smile at Luminous Dental, Charlotte's premier destination for…read morecompassionate and cutting-edge dental care. Led by Dr. Carli Warden, Luminous Dental utilizes advanced technology to provide gentle and precise treatments tailored to your individual needs. From routine cleanings and Invisalign to comprehensive cosmetic solutions, experience a welcoming environment where your comfort and confidence are our top priorities. Dr. Carli's commitment to modern, pain-free dentistry ensures a trusted path to a healthier, brighter smile. We are in-network with Aetna, Blue Cross Blue Shield NC, Cigna, Delta Dental, Guardian, Metlife, United Healthcare, Principal, and Sunlife.