This is my Dad's business. If you are looking for a reasonably priced car and an honest deal this…read moreis a good place to go. Stop on by anytime and tell him Kelly sent you. He'll get a kick out of it trying to figure out how on Earth you heard about his business from his California daughter.

I've had my car barely over a year, my 2nd transmission just failed. I don't travel the US. I stay…read morefairly local. This is completely unacceptable as I still owe 9,000 on this car. Why has it been through two transmissions already? The replacement must have been faulty. I have to get to Dr appointments for my kids, I am a single father, and I cannot afford to pay off 9,000 or the 2,500 for a transmission with just over $150 in the bank. I shouldn't have this worry after just one year, again! I cannot get to work and pay the bills without my suv.

I got a newer car from Ron Sniders in middle November 2024, Was a 2018 Ford Focus SE. They gave me…read morea great deal, Plus got the expended fac, warranty on it too, I recommend if you have a chance to get it on the future car you buy from them to get it, I know it cost more in payments, but it will take worries off your mind & you know your covered in many ways then one .Ron & Roger treated us like family, Which my uncle and brothers have done business with them in the past many of times. Roger was the one that sold me the car, I got great serves from him & his brother, They stood tall on all there words.. So if you are looking for a nice car, with low miles, and a honest place to buy your next car, I truly recommend Ron Sniders, Iam very pleased with them, and I would buy from them again.. Thank you Roger & Ron...

Stopped in for an oil and filter change on a Ross trip from California. Excellent service; friendly…read moreand professional. I was s little apprehensive about going to a dealer, but this one was great. $91 out the door for a full synthetic oem oil and filter change for my 96 4Runner. Highly recommended.

We've brought our car into Deery Brothers a couple of times now and each time, we've received…read moretimely and honest services. Anton and Amanda have both helped us and they provide great customer service, very friendly! So far, we are satisfied with the service that Deery Brothers provides. Our last oil change/tire rotation appt only took 20 min. I appreciated the fast service as I needed to be in and out that day. Will be back for our next service. They also give you a complimentary car wash or give you a coupon for a free wash if it's raining on the day of your service.

Funny story, the fuel pump quit on my red ford ranger. Shottenkirk burlington was the place I had…read moreto get it towed to for the replacement according to my Insurance company. I went along with that and just bit the bullet when i heard how much it would cost. I have done this myself before and it is not fun. Anyway, i went to pick it up today, now two weeks later. Wife and Daughter had to be involved in a 3 car meeting so they could get to Burlington, trade the explorer i was driving and also get the camry back home. At that point, i got into my truck and headed back to work as it was around 330, and I usually work until 5 or so. I noticed the fuel was low, so i stopped at caseys in Middletown. I put the nozzle in and heard a gusher of fuel under the truck. Turns out, they did not reconnect the fuel hoses to the fill hole and left them hanging off to the side. About 1/2 gallon of fuel went on the ground before I knew what was going on. I still needed fuel so i crawled under the truck in the puddle of gas and shoved the hoses back where they are supposed to be. Then i went into Caseys middletown to see what needed to be done about the spill. They said it was not too bad and put some oil dry down. So off to Shottenkirk I went. The customer service area is set up kind of like a university auditorium but instead of students there are customers, and the area where there would be some professors is where you talk to the people fixing your cars. I went in and was trying not to be 'that guy' but when i get angry and excited I tend to start TALKING REALLY LOUD and my voice carries pretty far. So i tried to explain this whole thing to the woman who I think might have peed her pants and she got a tech to come over and see what my issue was. By the time he got to me I took a chair in the auditorium area and everyone was either looking at me or wondering what kind of dumpster fire Shottenkirk was making of THEIR vehicles. The tech came back later and said he got everything hooked back up and gave me my keys. I went over to the woman that might have peed and asked who i needed to talk to to get some kind of a refund for this problem. She called Mike in on the intercom and I went back to my chair which i tried to make sure had as much unleaded 87 octane transferred to it. Mike came over and i went through the whole thing with him again in front of my audience and he said maybe we should go back to my office. I said maybe we should. The tech came back in and I said I understand the mistake , but, you and I both know what this should cost, and its about one fourth of what I am being charged. That is why I am not happy, and my beef is not really with you. So I think he was ok and was dismissed but then I was back to Mike to see what he was going to do. He gave me a 100% refund on labor. That left me paying for a 500$ or so pump that I could have got at AutoZone for $225. In the end its probably a good deal but I am assuming the rest of the job was done right. Jury is still out on that.

This place is a joke! Take your business somewhere else! Have an issue with my truck and service…read moreadvisor Joe didn't even get all my vehicle info right or submit claim right! He is a terrible advisor and doesn't return calls or have any customer service. Acts like he is on come! Plus called service manager Michael Allen and he was no help either and acted just as dumb! Don't buy or go there! Just another update as I took my truck to Shottenkirk and got oil change awhile back. Took truck to anther place this time and they found a broken O ring on my oil fill cap and my oils filter was pretty loose.

Service has always been awesome! Chris and crew are top notch. Thanks for taking care of us and…read moreour trucks!

I was visiting from out of town and my GMC Acadia started throwing codes and was having temp…read moreissues. I pulled into the service area for United and was greeted by 3 very friendly folks. They looked at my car and had a tech out to quickly diagnose it. They jumped in and fit my car in for repair right away. Within 3 hours, it was fixed and I was able to get back on the road back to Kansas City. Based on this first impression and good experience with them, I would absolutely recommend the service department at United. Big thanks to them for not throwing a wrench in my travel plans (pun absolutely intended).

I bought a 2006 BMW 330i. From the time it was delivered to my house the check engine light has…read morebeen on. 4 days at the BMW dealer and $700 in parts and it still comes on and has a mis-fire. Traded and was told that the front seats don't exactly match the back seat colors, and found they had been painted as well as the side panel and the arm rests. Lost a bunch of dollars in 2 months of owning the car but couldn't wait to get rid of it - constant issues every day.

Great people to deal with, good experience in buying a car. They went over the top to make us…read morehappy. Good prices, Fantastic warranty!

When it came time for a vehicle replacement, I had fallen in love with a certain model, trim level…read moreand color. I had already done my homework and knew exactly what I wanted to look for. Being a suburbanite, I toured the mega dealers here in KC Three, in fact, in different parts of town. Typical car sales people irritate me with the little games they want to play. So when I visited the dealerships looking for my choice of cars, I ran into the "jump-thru-hoops" attitude. I am very transparent when I get irritated, and can't hide it well. One salesman asked me what did I need with the upscale model, I didn't need the more powerful motor. That ended that visit. Another tried to talk me into a different color, because he had one on the lot and wanted to move it...but not discount it. When I called Robert at Cupp's, he was the only one who offered to do some computer searching, to see if he could find exactly what I wanted. In less than one day, he phoned back to say that he was unable to find my car, in the midwest, as I wanted it; but had taken my notes and figured the price to order it from the factory. It was less than what the city salesmen wanted for an alternate car, and I didn't have to play games to navigate through this deal. Within three weeks my car was delivered, exactly as I wanted. This historic dealership is visibly vintage, but holds a lot of character. Recently this site was in threat of being closed by GM, during its restructuring, but was saved, due in part, from an outpouring of support directly to GM ,by local residents and businesses. That should tell you something, when folks will go to bat for their car dealer.