Ron was great! He showed up to the scene of my misfortune quickly and recovered my vehicle quickly…read morefrom a deep ditch with mad skills. Thanks again!

My car broke down on the side of the road. I called AAA and within minutes they had a driver and an…read moreETA. I called the company to confirm they received the tow order as AAA has screwed that up before. Talking on the phone with the owner, he confirmed he received the tow order and confirmed the ETA. He had to drive an hour to me but arrived within minutes of the ETA. He was extremely friendly the entire time. My mom rode with him an hour to my mechanic in Iowa. Mom told me to write the review and I agree, these guys are good!

I've been going here for a few years now. I absolutely love and trust their work. The whole team is…read morededicated and very friendly. I'll be using Xpert for years to come, I highly recommend them and have to many others.

I recently made a cross-country trip and while traveling in Missouri, I had an incident with a deer…read morethat ran off after being hit. There was no blood and the car appeared to be fine, so I continued on only to discover the AC was no longer working. I still had about a four hour drive to my destination in Iowa, so I stopped at an Auto Zone and was able to confirm the fans were working and I was okay to drive without fear of the engine overheating. I just would not have any air conditioning. The weather was stifling and after Iowa I would be headed south. I arrived in Iowa on Sunday evening and stopped at Xpert Automotive on Monday morning to see about a repair. They confirmed the condenser was damaged and were apologetic that they would not be able to make the repair during my stay. There was an attempt to see about other shop options and when it was obvious there were none, they had a consult. After a brief period of time I was told they would be able to obtain the part later that day (Monday) and would work on the car after hours so I would be able to have it back on Tuesday WITH AC. I was so very grateful for their kindness! I was able to still make most of the visits I had planned on Monday before having to drop off the car and was also able to continue my visits on Tuesday after getting the car back. They dropped me off and picked me up at the hotel where I was staying as well. I know it was a sacrifice for them and feel they truly went above and beyond in their care of me and my vehicle in the situation I found myself in at the time. Thank you!! Thank you!! Thank you!!! Now that I am finally home after a month on the road, I can see the incredible blessing of the kindness of these people who were strangers and I can now call friends!

Had a gas tank strap attachment bracket rust out. Called and within 30 minutes the pickup was in…read morethe shop and being repaired. Ended up being a little bit of a challenge but a new bracelet was fabricated and the strap reattached. Cost was way under what a body shop wanted. Very happy with the experience.

Rude dispatcher, called in for a simple job, believe his name was Tyler, conversation went well…read morethen when I was trying explain how they were going to get paid, he hung up. Called them back and politely said "i think we got disconnected" he replied " NO, I hung up, I have 4 people on hold, THANK YOU BYE" how are you going to treat customers this way when we are willing to pay for your services? I called back and stated we are cancelling the service and will not pay for anything. He called back stating " we are banning you from ever getting serviced" It was funny because It was my first time calling this company and this was the type of customer service we get? We don't care about getting banned but I hope your company goes under. Words spread fast in the trucking community.

Very knowledgeable mechanic, friendly and honest. Right on…read morepoint, willing to help and true to his word, delivering on time. Really appreciate his craft.

This place is horrible. They have ridiculous fees. Do not use this company. They also treat…read morecustomers like crap. We had my daughter's car towed about 14 miles to our home and when the vehicle arrived the driver was treating my daughter horribly. I have camera footage of the interaction from our security camera. I asked for his supervisor's name and number and called, and the supervisor hung up on me. Horrible service and horrible company.

Very responsive, and very helpful. After our accident, our car was towed by and to Newberry's, and…read morethe service was perfect-except of course for the accident. Appreciated the driver interactions as he was very helpful a and informative, as well as his flexibility letting us back into the vehicle.

I can't say enough great things about Griffin and the compassionate, generous owners. We were…read moretraveling across the country in late March 2022 and we had a problem with our vehicle that stopped us in our tracks in Fort Madison, Iowa. We were directed to Griffin's and what a blessing that was! We had 11 people and 5 dogs but the husband and wife team at Griffin's welcomed us all into their waiting area. They quickly diagnosed what the issue was and got the part ordered. Because it was not a planned stop we had no where to stay. They made some calls and got us into a hotel that was under a block from their shop. Our van was fixed the next day and we were on our way again. We all felt like these angels had been placed in our path. Thank you so much!

I have always appreciated the work that Clark and the team does for me. I have received great…read moreservice every time I have trusted them with one of my vehicles. I love the work the exhaust work they have done on both of my Tundras. They both have sounded amazing and the look of their work matched! My only fear is that, as Clark warned me, "it might not be the best for your fuel economy"... I just want to get into the throttle a little at every take off!!! Thank you, thank you, thank you!

I highly recommend this business, reliable service, reasonably affordable, friendly trustworthy…read morestaff . Depending upon the repairs of my car, it's usually ready for pickup in a few hours. I have already recommended him to family and friends.

Went out of his way to help and be open when we had free time! Made sure it was exactly what we…read morewanted. Small Dealers are hard to find and had a great buying experience with Clark County Auto!!

Pretending to be a lawn mower dealer, lies about having them. (Has no mowers on the property). Lies…read moreabout having a mechanic on site. Completely wasted my time, then blocked me from social media to prevent me from giving a bad review.