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    Clarified Complexions

    5.0 (5 reviews)
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    3 years ago

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    7 years ago

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    8 years ago

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    7 years ago

    Excellent service, at a great price. Tara was very knowledgeable, experienced and provided top notch customer service. Highly recommend

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    Richard A Mouchantat, MD, FACS - Mouchantat Plastic Surgery - Richard A. Mouchantat, MD, FACS

    Richard A Mouchantat, MD, FACS - Mouchantat Plastic Surgery

    3.0(2 reviews)
    0.0 mi

    This entire appt was a disaster. When the Dr walked in, he looked at me and rolled his eyes as he…read morewas turning to open his laptop. He didn't even introduce himself or say hello. I had my best friend with me who had already been through breast cancer and was there to help ask questions and offer moral support. The first thing he said was 'You have psoriatic arthritis' and still had not made eye contact with me. He mentioned my bmi multiple times and basically said I wasn't a good candidate for plastic surgery because healing was risky because of my size (18) 5'7". When it came to to do an exam, he handed me a gown that was extremely small. I'm a plus size and it would not even come close to covering my breasts. I asked for another gown and he said "we get what we get". No apology, nothing. It was humiliating. When he said the next thing to do would be photos, I declined and we left. Just based on Dr Mouchantat's horrific attitude and demeanor and the beside manner of a paper plate, I am warning women who are thinking of going to see him!! Think again. Don't leave in tears like I did. P.S. the exam room is straight out of the early 1970's. Horrible!

    Very personalized care from a personable doctor. The entire process from first consultation,…read morethrough surgery, into follow-up appointments could not have been easier. He is attentive to his patient's aesthetic desires, advising and delivering accordingly. I love my results! Dr. Mouchantat came highly recommend to me, and I now recommend him as well.

    Precision Plastic and Hand Surgery

    Precision Plastic and Hand Surgery

    2.9(13 reviews)
    3.3 mi

    I broke my index finger and was referred to this office/hand surgeon by the emergency room. This is…read morean odd thing to say but this office might have the best staff, techs, nurses and a doctor that I have been to. A woman named Michelle checked me in, had me sign some basic forms and took my copay. This woman simply could not have been more personable, peasant and professional. I really enjoyed just chatting with her and she never made me feel like a "number" or just another patient in a long line of patients. I was a an actual person to her and it was really welcome. My appointment started exactly on time and the punctuality was appreciated. Doctors often want you there on time then leave you in the waiting room for 30 minutes. Not this office. I was moved into an exam room where I met a med tech named Stephania. She was also friendly, not rushed, personable and professional. She has a very calming way about her and she is simply fantasist at her job. She put me at ease then went and notified my physician that I was ready to see him. My doctor was named Seth Tebockhorst and he was fantastic. Personable, to the point and also, not in a hurry. He explained my injury to me, in detail, and answered every question I had. He showed me the X-rays and told me how my recovery would go. It's clear his staff follows his lead in how he conducts himself with patients. After my exam, I was moved to another room to make a custom splint to protect my broken finger. This is where I met Cara. She, like the rest of the staff, was pleasant, friendly, chatty and very good at her job. We talked about our families and where abouts we lived. She kept my mind busy while she made a splint fit perfectly and really protects my finger. I simply can't explain well enough how fast, easy and professional this place is. The office is clean, plenty of parking and a beautiful area of town. I damn near look forward to my follow up visit to see these people again. I know, weird right?

    This place is a shady practice...be WARNED!…read more We should have walked out immediately the first time we showed up for an appointment. They said we didn't have an appointment...as if we just called to give them our information only. Um no...we called for an appointment because my mom left the ER days before with a wrist injury. Of course we called to make an appointment after a wrist fracture. They lied and said we never made an appointment. So we just showed up randomly at a certain time and date with no appointment? Come on now...acknowledge that someone there made a mistake. That's all you had to do. We made another appointment and hoped there wouldn't be another issue. I should have taken her somewhere else after this first issue. Anyway...as mentioned my elderly mom had a wrist fracture, and the hospital referred her to a hand specialist that was in her network of Aetna/Medicare HMO. We made sure with the front desk that all her care would be covered. She made sure to ask them at each appointment. This isn't her first rodeo, she doesn't pay co-pays or anything for her health care. We make sure that each medical facility we go to is in her "network" Her income is social security only...so we have to make sure things are covered. The appointment date arrives and the doctor did an X-ray and tells her what kind of break it is. We go into a room where a removable cast is made. After the cast is made, we were given instructions for post care. We were told to come back for physical therapy in a few weeks. The next appointment comes up, and again my mom asks if everything is covered. She just does that...she's not a wealthy person. Again, she wants to make sure that there's no expectation of payment. They confirm again that everything is covered. They then take us back to a room where two "physical therapists" are working. One of the therapists in the room that was working on another patient happened to be the person who made my mother's cast. Things seemed pleasant during therapy...even though the therapist working on my mom said that the cast was made wrong (right in front of the other therapist who made it.) I don't think the other therapist heard that though but that was strange. Anyway, the appointment went smoothly and again my mom made sure that there was no money to be expected for treatment. Follow up appointments again had more discrepancies were a therapist said something like "idk why that therapist told you to do that" in reference to aftercare. What exactly is going on between therapists here? Comments like "the cast was made wrong" or " idk why that therapist told you to do that" is just oddly suspicious. This isn't to say the therapists were bad at all with the care given. Fast forward, there's suddenly an outstanding bill that's expected to be paid. What do you mean she owes you money? I guess Aetna didn't cover the bill...and according to Aetna we found out that it was because a therapist/s wasn't updated with their NPI thing. We found out through Precision's biller, that this was in fact true...and that other patients were having issues with their care not being covered because of NPI certification. Precision told us that they tried to call and inform us about the bill...and that my mother couldn't come back for therapy until the bill was paid for. It's odd because they had a land line phone number we had many years ago...a number we haven't had for 7 years. We never gave them that old phone number. Hell we didn't even realize that was our old phone number until we looked at old records. They were trying to do some down-low skip search or something. Why didn't they call the phone numbers they had on file for both of us? Where did they get that old number that we haven't had for 7 years? The shadiness continues... We waited a couple days because clearly it's a Precision error. Aetna and Precision's biller said the same thing about some NPI issue. We call back Precision assuming things were taken care of by now. Why wouldn't it be covered? Why can't Precision explain that? If Aetna and your biller are telling us there's an NPI certification error...fix the issue with your company/care givers. Another phone call reveals that suddenly this biller for Precision no longer works for them (what a coincidence) and that the office manager is now doing the billing. The office manager was on vacation for a week but "you will hear from her when she comes back the next Monday" There was no call on Monday, or any day from the office manager. Every day that we call, she's supposedly in meetings. 9 to 5 meetings huh? We call Aetna again, and we learn that even the office manager at Precision said that so and so wasn't NPI "updated" Follow up calls with Precision's front desk results in them giving us the run around about where the office manager is...and they insist that so and so has their NPI certification or whatever... and has always had it. So again...why isn't my mom's care not being covered? Tell us

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    Precision Plastic and Hand Surgery
    Precision Plastic and Hand Surgery
    Precision Plastic and Hand Surgery

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    Clarified Complexions - medicalspa - Updated May 2026

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