Initially pleasant, but turned ugly when old machines worked poorly
I have been to this laundrette 3 times. The first 2 were very pleasant; they served tea and gave change. The 3rd time, I noticed that my washing machines were barely spinning. I wanted to do 2 heavy loads (jeans in one, sheets & towels in another). When I got home some of the clothes had barely got wet, clearly not well washed. I spoke to the owner & asked what why my machines only washed for 24 minutes, while the others had a 33 minute cycle, as another customer had also noticed. The owner went beserk, started yelling, was extremely aggressive. He would not have treated a man so violently. He was unreasonably angry & mistakenly thought I was accusing him of being dishonest when I just wanted to know why my machines were not working like the others. Another customer asked him to stop yelling at me. A friend also tried to reason with him. When the washing finished, he refused to let me finish my laundry & would not let me use the driers. I had to leave with 3 loads of wet laundry. read more