update Christmas morning. in for breakfast and coffee…read more Full room and nice service. Today from the Menu. We may return for dinner if they are open. The desk doesn't answer the phone so i can ask. I tried again and found out 5-10 pm. Reservations advised. Maybe 20 tables.

If you stay at this Double Tree with your Service Dog after you check out you will get your card…read morecharged an additional $150.00 dollars for room cleaning without even being told. They tell you the charge is because the room smelled like pee and they had to do a deep cleaning. even when you know your dog did not pee and you even checked the room prior to checking out. This is a fraud on Service Dog owners it is a way they get to charge you for your dog even though the ADA law states they can not charge you for a Service Dog, It is your word against theirs. If you do stay their you might as well let your dog pee in the room because you will be charged anyway or make sure you take the manager to your room to inspect it with you prior to checkout. NOT SERVICE DOG FRIENDLY Gary Matlack SAT Veteran Service Dog Training

The location is perfect, rooms are big and clean, the breakfast was amazing. The hotel staff was…read moregreat. We live down the street and have wanted to stay here because we come to this area at least twice a week, but you have to stay two days on the weekends. Luckily New Year's was on a weekday and we were able to get it for a night. Everything about the hotel was amazing. The staff the food, the people. The bad part about this stay was the bar and I don't want to lower their star rating because they have another option for just the bar and lounge. We had just walked back to the hotel from dinner and sat at the bar, which had two parties with about 12 people total. We sat down to get a dessert and the woman bartender didn't acknowledge us for over 10 minutes so we got up and left. There are two of us looking at her, trying to get her attention when she's literally 3 feet away from us and she's doing everything she cannot to make eye contact or acknowledges. It was 745 on New Year's Eve, I get that she didn't want to be there, but It did take away from an otherwise perfect day. Maybe something happened to her that day that we obviously don't know about, but her bar back wasn't doing anything for us either. Take away the bar experience and it was a perfect day on a rainy New Year's eve...

Such a cute boutique hotel! Shops and restaurants in walking distance. It's perfect for a…read morestaycation and that's just what my husband and I did! The room was spacious, clean and comfy. The staff was very nice and explained all the amenities and answered the questions we had. There's also a bar with great drinks! Definitely a great experience! Perfect weekend getaway!

Visited during one of my favorite conventions, the true gauntlet of events, Asian American Expo,…read moreAnime Impulse LA, K Play Fest, and Collector's Expo. They were using the Sheraton Conference center side, which is attached to one of the Fairplex's "warehouse" buildings where Collector's Expo was taking place. There's a small hall walkway in, another hall area where there's seating, information about the event, outlets, seating, and super fancy and clean restrooms. The actual conference rooms were being used for TCG tournaments that were going on for the event. Liked that the restrooms were clean and looked nicer and I am sure were cleaned more regularly than the restrooms at the Fairplex. AC was blasting and super strong, great with the hotter January weekend and the amount of people at the event. Great place to rest up even though I'm not specifically there for this Collector's Expo in general.

So this is now our third stay here in the past year... and apparently we're just gluttons for…read morepunishment at this point. We travel with my parents (Marriott lifetime platinum members, not exactly first-time guests), and every single time we've stayed here, we've requested connecting rooms. And not just casually mentioned it--we've called ahead, emailed, and even received confirmation from the front desk that it was "taken care of." Fast forward to check-in... surprise! No notes. No record. No connecting rooms. Again... At this point, it's less of a mistake and more of a tradition. Honestly, if you're looking for consistency, this hotel does deliver--just not in the way you'd hope. We were told this would be a "great teaching moment" for the staff. I'd love to know what curriculum they're using, because 3-for-3 suggests nobody is passing the class. Then there's breakfast. With the hotel at full occupancy, you'd think staffing the restaurant appropriately would be part of the plan. Instead, we were quoted a 40-minute wait because they didn't have enough staff to handle the crowd. Nothing says "relaxing hotel stay" like scheduling your morning around whether you'll be able to eat. Safety-wise... shoutout to my 4-year-old for having better hazard awareness than maintenance. One of the balcony chairs had a large exposed screw sticking out of it. She caught it before it caught her arm open, which is probably not the kind of guest experience the hotel is going for. And the showers? Designed, apparently, for someone no taller than 5'6" with a deep appreciation for low water pressure. If you've ever wanted to feel like you're rinsing off under a mildly enthusiastic garden hose, you're in luck. What's frustrating is that this place was good. That's why we keep coming back. But each visit feels like a noticeable step backward. At this point, I'm not sure we have it in us to roll the dice a fourth time.

(Note:We had to come here because our house was being fixed so it was at owners expense)…read moreIm just going to jump right into it. We got attack by bed bugs, the blankets felt old. If you want towels or anything else after house keeping leaves you have to go get it at the front desk. They dont bring anything to you. Can get rowdy.(first nightbthere was arguing but the rest of our stay was quiet) Pet friendly and has a pool. (Probably the only upside to this place. The staf in the morning are really nice. My only real complaint is they need to take out those old blankets and get rid of the bed bugs. (They are remolding from what it looked liked) **will post a picture of the bites later**

I made a reservation through Hotels.com for this Motel 6 location and called ahead to verify the…read morebooking. During the initial call, I began providing my reservation details when the attendant interrupted me, said "hold on," and placed me on hold. After waiting, he returned to the line. I politely asked for his name before continuing, and he audibly sighed and hung up the call. I called back multiple times in an attempt to resolve the issue. Each time, I was either hung up on or told, "If there's nothing I can help you with, I'm going to hang up this call," followed immediately by the call being disconnected. At no point was I given the opportunity to fully explain or verify my reservation. After these attempts, I drove to the property. The front door was locked and there was no attendant at the desk. I contacted Hotels.com for assistance instead of continuing to call the property. They attempted to reach the hotel directly and later informed me that staff claimed I had not provided the necessary information to check in, which was inaccurate as I was never given the opportunity to do so. While waiting outside, a staff member eventually opened the door and approached me in a confrontational manner, stating, "Are you the one lying to Hotels.com about me?" I responded by attempting to clarify the situation and asked again for accountability regarding the repeated hang-ups and refusal to assist. At that point, the situation escalated and the staff member raised his voice, stating, "At this point I'm refusing service, leave the premises, I'm calling the police." I became frustrated due to the repeated dismissals and lack of assistance, but I left the property without further incident. The only reason I was able to obtain the employee's name ("Franco") was through Hotels.com acting as a mediator. Overall, the experience involved repeated hang-ups, conflicting information, and an unprofessional escalation when I was simply attempting to verify a reservation. Based on this experience, I would strongly reconsider staying at this location. Also! I was initially going to post a picture of this man, but I found so many horrible reviews of the exact same person and even photos of hm:

A few months ago I needed a last minute room, and well since the Bartender that night was trying to…read moreretire off me, my funds were limited. So after I close out my tab, and decide that its gonna be a JC for my kids college and not a UC (thanks Bartender) I grab my phone and check a few motels in the area. What I was looking for was the most bang for my buck, cheap price but not to cheap of a motel. I didn't want to wake up with lice, or have to sleep with vermin, since they weren't chipping in on the bill. I see Garey Motel and book it for the night. Slept soundly, and woke up to no lice or no little friends crawling around. Like I said most bang for your buck. The story doesn't stop here though. A few weeks later I find myself in a similar situation needing a solid, safe, clean room that doesn't cost to much. Garey Motel pops up again, and I book it. This time something's different. Right when I walk in I notice the room has been remodeled. Now I don't pretend to be anything other than a special Ed teacher... I am not a designer by any means but I do know quality when I see it. These rooms have been remodeled for the better and the smell of cleanliness is picked up outside the door even before walking in your room. Remember now I look for the most bang for the buck, And I don't pay very much for the room so I figure okay next time the prices will probably go up because they remodeled their rooms. A couple more weeks go by and well here we are Christmas break and I need somewhere nice to stay for a few days while my house is being worked on, I choose Garey motel, and let me tell you why. The price still hasn't gone up since the room remodeling... like I say most bang for the buck. The rooms are awesome, and look modern. Now I will say this, if your gonna be one of those that are gonna compare this motel to the Venetian in Vegas, just get outa here, no local motel or nothing for that matter will ever please you in life anyways so move along. Be real here, have real expectations. Garey Motel offers a great fair price, modern rooms, cleanliness, and a safe place whether it's for a night or a few days and to top it off the owners are a husband and wife couple who stop whatever they are doing to help and assist you with your needs. This review was written after staying here several times within a few months span, meaning I've had time to critique this place. And well I'll say it again, I'm not a professional "motel goer." I'm just a teacher, someone who has a normal job like you, but I do know quality when I see it. Thanks guys for the awesome room, I'll be seeing you soon.

this place is horrible i left for a good 2 hours and came back the same day i checked in the…read morecleaning person came in and threw ALL of my belongings, i went to the front desk and complained and the guy said she must've thought the people left and said theres nothing i can do about it. This is unbelievable

I traveled to the area for a music festival and was pleased with the accommodations. I initially…read morebooked a room at a different hotel, but booking.com canceled my reservation a week out from the event. Luckily, Ontario Inn & Suites had a couple rooms available and I picked one up for around the same price as my dropped booking. Overall, it's a solid little spot. It's very budget-friendly, but cozy and quiet. The recently-renovated rooms proved to be a comfortable place to get our rest ahead of the large event and crash out after a long day. I was impressed by the cleanliness and charm of the motel grounds. The view from our front door included some beautiful hydrangeas and a view of the mountains. Breakfast is provided in the lobby and is about standard hotel breakfast fare: pre-packaged waffles, cereal dispensers, and a bowl of fruit. They provide coffee in the lobby as well and the staff is more than happy to make a fresh pot if the dispenser happens to be out. They also have a washing machine/dryer and two vending machines on-site with affordable snacks ranging from $1.50-2.00. The only gripe I had about the room's accommodations is that the offerings don't appear to be updated on the website. We believed that we would be getting a room with a coffeemaker and mini-fridge, but our room had a microwave instead of a coffeemaker. The microwave ended up being preferable for us, but it did throw us for a loop. Also, the pool isn't much to look at. It's a little larger than a hot tub and visibly needed to be cleaned. Ontario Inn & Suites' location turned out to perfectly suit my needs. It's located in a decent little neighborhood and is within walking distance of a grocery store and a few fast food options. Driving north on Central from the hotel leads you to reasonably-priced gas stations, another grocery store, major shopping centers, restaurants, and the 10. I was able to pick up last-minute essentials from the nearby Target and was on the 10 west in no time. I imagine that it would be a really convenient spot to stay for a couple days while visiting the LA area, too! Even though I wasn't sure what to expect going in blind and not seeing any reviews from the past year, I was pleasantly surprised. It's not luxury, but it's a really nice room for the price and it's insanely convenient. That's all I ever really want while traveling anyway. I will stay here again.

Horrible customer service. I called before showing up with all of my things (Ubered) and when I…read moreshow up I'm quoted 179 instead of the 129 they literally just told me on the phone. When I expressed the discrepancy the older Indian lady at the front said phone quotes are always given as "129" so they must do this often to people. So she tells me to wait until 2 pm to pay the 129. Or to go somewhere else because there's plenty of other hotels I don't "HAVE" to stay at theirs. And she continues to tell me "but u can't wait here until 2 pm you need to leave" as I've already called another uber and explained to her if I was never misquoted over the phone, I would've never showed up! Fast forward to the next morning it's not even 11 am and the cleaning ladies barge into my room to gather the towels and the bedding (IM STILL IN THE ROOM TRYING TO PACK UP MY BELONGINGS) I would NEVER recommend this property. It's dirty, cheap, and the staff here are inconsiderate, greedy, lazy, and RUDE above all else. If I could leave a 0 Star Rating, trust me I would.

Got threatened by front desk after I said I would leave a bad review regarding the crime, drug use,…read moreprostitution and pan handling.... I asked for a refund and the front desk clerk with a foreign accent said I wasn't allowed to be upset over the phone... I told him yo call the cops if he felt threatened, the clerk said what for? Clerk said he already has my credit card info and copy of my ID. To me that sounds like a threat in itself. I reported my ID and credit card stolen after that. Pretty sure the manager and clerk are invested in some type of crime, all of the room tenants are.... so why not them?

This motel has been remodeling updating every room for a much better experience. Each room has a…read moremicrowave refrigerator, which is a plus in my book and the rooms weren't that bad before but they're even better and nicer. It is located ideally right next to the 10 freeway a whole bunch of shopping centers. In the great UPLAND California if you're a Wyndham member you get discounts/ earn point for your stay. They also have free Wi-Fi along with a little continental breakfast every morning from 7 to 10am

This is the worst hotel I have seen. Worst service I have ever received. You cannot even understand…read morewhat they are saying. Let me say this, I have never in my life wrote something on yelp. Do not ever use this hotel. Hair on the sheets and bedding, they do not change the sheets. Gave us the wrong room, there solotion was plain stupid. Warning. Pay more before you let these people ruin your evening. Amazing they are still running this business. America's, you need to get rid of these people, they will cost you monies. Wow

I was looking for a hotel to stay in for the month while I was working in Pomona. I wanted a full…read morekitchen for a low price and literally contacted every hotel in a 10-mile radius before finding this one. I stayed in a total of 6 of their rooms over a 5 week period and loved the size for the price ($50 night). Most of their rooms are full kitchen suites, includes bedroom, kitchen (with full oven, stove, microwave, sink, and refrigerator), bathroom and walk-in closets, with dining area in kitchen and desk in the bedroom. The rooms were very spacious. I stayed in a non-kitchen room one night and it was the standard hotel room size, but also came with a mini fridge/microwave. A lot of residents live there permanently (you can tell by seeing decorations in windows), and the majority of the people staying/living there are lower-working class. The front parking area is small, and chances are you will be parking in back, but it is very well lit and there were never people just standing around to make anyone nervous. I never had a problem of safety, but I also went straight from my car to my room. As for cleanliness, every room I stayed in left something to be desired. Usually there were small holes in the comforters, stains on the floor, broken pieces of clock, TV remote, fridge, etc. Sometimes the floor wasn't well vacuumed and I'd have the maid come in the next day for a "re-do" which always cleaned up any remaining dirt. Oddly, every room had something different to it. As in, different desk chairs in each, different type of mattresses (one room had very soft like the kind from those commercial where you drop a bowling ball on a bed and don't spill the wine glass), different brands/styles of AC/Heating units, and slightly different layouts (some had separate walk-in closets and some had the closet connected tot he bathroom). WiFi sucks. Very slow and bad signal. They have multiple wireless networks for free to any hotel guest, but they only get a 1-3 bar signal and instantly lower once you connect. It was so bad it made it almost impossible to browse the internet or even Skype. The front desk staff were wonderful, always friendly and helpful. The area is fairly nice. Surrounded by motor home parks, thrift stores, and next to a restaurant and furniture store. Just a fe miles away from La Verne (which is very nice and has great shopping and restaurant chains). I ate at Santana's Mexican on the corner of Garey and Foothill once a week and they had great food if you are looking for a close 24 hr. place to the hotel. For the price/size, this place is great, but definitely is a 1-2 star hotel overall because of the residents and condition of rooms. But because of the friendliness, and the size of the rooms with full kitchens, I would stay there again if I work in the area again.

Very affordable and absolutely worth it. The room had all the basic amenities I needed, and the…read moreservice was great for the price. The motel was quiet and felt safe throughout my stay, which made it perfect for a peaceful night of rest during my trip. Highly recommend!

This hotel was great! The rooms have been completely remodeled and refreshed from what I've seen :…read moreeverything was very new and clean and tidy and fresh. The people at the front were also very nice and helpful. Definitely recommend