Would have normally given these guys 5 stars as they were always prompt to fix HVAC problems (and 2…read morereplacement units) on my rental properties. Unfortunately, when selling the last one, the inspector found several things wrong and I texted and emailed them multiple times on the incidents asking for them to give me their thoughts. Unfortunately NO REPLY.. :( They would usually reply within 12 hours max. Had to get someone else to repair the issues. You want it fixed right, but if there are problems, you also want them to return to properly complete the job..

Great customer service. I waited and waited for a different AC service company when my AC went out…read more After a day and a half of waiting I still had no answer about when that company would get to my house. A friend turned me on to River Valley and they were at my house within an hour. Their tech was friendly and knowledgeable. Quickly figured out the problem and got the part changed out. Then went above and beyond and showed me how best to take care of my unit. I'll definitely be calling them when I need service in the future.

I came home at 2:30 pm today (Friday) to find that the AC was not blowing any cold air. Thermostat…read morewas set at 77 but the thermometer was showing 82. This didn't look good. Found the breaker working but the condenser fan was not turning. Called Hillenburg just before 3 pm. Pamela answered and said someone would be here by 4 pm. At 3:10, technician Nick came over, looked at the condenser unit and he immediately identified the issue. Nick said he needed to get the part at the office. He left, came back at 4:33 pm and got things fixed just around 5 pm. Nick was very efficient, friendly and very professional. Kudos and thanks to Hillenburg, to technician Nick, owner Brandon and office person Pamela (Brandon's sister). Best home service customer experience I've had since I moved in this house in 2008. I won't call anyone else for my HVAC. Ever.

Chris was awesome! very professional, curteous and polite. Thanks Chris for taking care of our a/c…read moreneeds. Joey Mayhair

The estimate over the phone to replace my electric water heater that was under warranty was close…read moreto $1000.00. This really made me feel like I was being taken advantage of due to being a retired disabled veteran, just to connect 3 hoses and plug it in?

I call the Friday before Memorial Day for a troublesome bathroom clog. I tried three or four…read moredifferent ways to unclog it, no good result. Lindsey was able to get me scheduled although they were busy that Friday. A pair of plumbers came. I told them what I had already done, and they didn't waste any time redoing what I had done. They went to jetting and destroyed what was causing the problem in the lines. A great group of guys. I'm a repeat customer. Cost was reasonable to me. It took a couple of hours only because there was multiple clogs. I appreciate them coming to help before the long weekend.

He canceled 2 scheduled appointments, last minute and through text. I prefer using local, small…read morebusinesses, lesson learned here!

Josh is knowledgeable in what he does and overall amazing!! He's transparent and goes above and…read morebeyond in all he does. I cannot recommend him enough! Don't waste your time going to other HAVC companies cause J Brack HVAC is on point!

Mr. Beardsley and his crew have been enormously helpful and courteous. I highly recommend his…read morecompany. They were prompt, the work was perfectly completed in a timely manner. They replaced 2 drain pipes and the water line from the main. Then the Water hose spigots outside! My family will use this company for all our future plumbing needs. I feel they are honest and fairly priced for the work done.

great service! would definitely hire again! they guys who came out were very helpful.read more

I had a severe leak under my house, Steve with B&S came out within hours of my call and temporarily…read morefixed it , which was on the weekend, it was repaired that following Monday when parts was available. I highly recommend these guys to anyone needing repair work done . They were honest and reasonable. Thanks, B&S uh 5 Stars

First off, they took a call on the 4th of July weekend and gave advice over the phone about whether…read morea condition was an emergency. Then, they showed up immediately on the following Monday in the heat, dug up an old busted pipe and PRV valve, and fixed the situation in a day. Furthermore, Hunter took the time to show me where things were up near my water main, including an auxillary water hose, PRV valve, and the boys left the hole they dug in a restored clean fashion so grass could regrow appropriately. There aren't many businesses in this area that want to show up and work. These folks came recommended by very trusted HVAC company in the area. Prompt, professional, and conclusive. I'd 100% use again. They spent a good few hours at my place, put a new PRV valve in. Without disclosing what I paid, I feel the invoice was extremely fair considering the work performed. We used their services another time for a water hose spout (in-ground) replacement and services/fees were similar. Props! Thank you H&H!

Wow nearly $400 for barely one hour to unclog a drain that is STILL clogged. Not an emergency,…read morewasn't a weekend, even made an appointment. Didn't even send a real plumber but some kid. Should get kid prices not 200/hour plus service fee! TOTAL RIPOFF! Ask their hourly rate and service fee before they come out. Ask if the wife has horses, you WILL get gouged if so, just like H&H FARM! THAT'S what you're paying for, THEIR hobbies! Ridiculous. Tired of greedy folks. Will never call again! I had heard rumors that they have to come back to redo a jobs that they have already done and they charge you AGAIN. Stay far away unless you want to pay for his pool etc.

We had a minor repair but we were able to get on their schedule quickly and it wasn't too…read moreexpensive. Just wish they didn't charge for travel time from Heber Springs @ a hourly rate of $115. I called 2 other businesses & got no callback.

Our Property Management team calls Graham Plumbing often for various plumbing issues at our many…read morelocations. They are quick to respond and very helpful. Julio Ramos recently completed a job for us and was wonderful to work with.