I recently had an issue with one of the garage doors on my three-car garage. The door was having…read moredifficulty closing properly and would occasionally reverse direction when it was about 6-8 inches from the floor, leaving it stuck in the open position. After taking a closer look, I noticed several loose track bolts and suspected something wasn't installed correctly. After reading reviews, I contacted Excellence Garage Doors and spoke with Raymond. He listened carefully to my concerns and was able to schedule an appointment for the very next day. Raymond arrived on time as promised and immediately impressed me with his friendly personality and professional demeanor. He performed a thorough inspection of all three garage doors and quickly identified the problem. The lag bolts securing the tracks had been installed incorrectly and were the wrong size. Not only did he correct the issue on the affected door, but he also inspected the remaining garage doors and found several other loose fasteners that needed attention. We decided it would be best to replace all the lag bolts to prevent any future issues. What I appreciated most was that Raymond took the time to explain everything he was doing and why the repairs were necessary. There was never any pressure or upselling--just honest recommendations and quality workmanship. He carefully adjusted the tracks, tightened and replaced hardware where needed, inspected the garage door openers, and made sure every component was operating as it should. By the time he was finished, all of my garage doors were operating smoothly, quietly, and better than they had since I purchased the home. It's easy to see that Raymond takes great pride in his work. His knowledge, attention to detail, and confidence come from years of experience and factory training from leading garage door manufacturers. He went above and beyond what I expected, and his pricing was more than fair for the amount of work performed. If you're looking for an honest, knowledgeable, and dependable garage door company, I highly recommend Excellence Garage Doors. Raymond delivered exceptional customer service, quality workmanship, fair pricing, and an overall outstanding experience. I would not hesitate to call him again for any future garage door repairs or maintenance. 5-Stars!

I couldn't be happier with the work he did installing my garage door. From start to finish, he was…read moreprofessional, punctual, and clearly knew what he was doing. The installation was completed with great attention to detail, and everything was aligned perfectly and operates smoothly. He took the time to answer my questions, made sure the area was clean before leaving, and delivered exactly what he promised. It's hard to find someone who takes this much pride in their work. I highly recommend him to anyone looking for a quality garage door installation. Five stars!

Guys are great. Will use them again. Fast response and professionally done. Excellent follow up to…read moremake sure we are happy with results.

Very quick response from 2 of the 3 businesses. Also very informative and flexible for contacting…read more One company even sent a link to schedule if I preferred to do that rather than playing phone tag. Looking forward to have several quotes provided for our next project.

Had the problem that the spring done sprung on one side and needed replacing. Seeing that the other…read moreunbroken spring was 30+ years old I went with the option to replace them both. Tom arrived when he said he would, was courteous and got down to business. I was quoted what I thought a reasonable figure for the work. I was fortunate enough to have the job completed within a couple hours of leaving a message and being called back in short order. Thank you Tom!

Had a new door and opener put on in July of 2017. Door is fine and opener works fine but the…read morebracket holding the motor came loose from the ceiling in less than 2 years! When called out he charged $112 just to attach the bracket again. You would think he would stand behind his installation workmanship. Wonder how long this will hold this time!!!!! Suggestion. You may want to install the opener yourself, you will probably do a better job!

Forest City Garage Door Repair offers a solid mix of responsiveness, professionalism, and fair…read morepricing. Customers frequently highlight how quickly technicians arrive often within the same day or even within hours for urgent issues. That kind of turnaround is a big deal when you're dealing with a stuck or broken garage door.

Love being able to contact the company by text 24/7. I contacted Jason at 8:00 in the evening and…read morehe was here by 8:45 the next morning. Replaced both springs on a double door. Reasonable price. Excellent service.

Needed to have the torsion springs replaced after one broke. Spoke to Frank and he was out the…read morenext morning. Fair prices, prompt service, and quality work- If you need service, don't hesitate to give Bob's a call. I would highly recommend...

On time, professional, quick and didn't try to upsell. Would definitely recommend and would use…read moreagain!

Amazingly professional and outstanding service company. We had a unique situation and Rock River…read moreDoor was by our side helping guide us through the entire process. From original concept and design through fabrication of our new garage and adaptation of a brand new door and opener installation. This company never let us down. Our process was somewhat unique in that we live over 1000 miles away but yet Al worked with us making sure all the details were spot on for our rental. Top quality products and highly skilled team work made for a seamless and clean install. We have seen many other door companies work and NONE of them even come close. Strongly recomend to everyone searching for new install or existing door service to call Rock River Door FIRST! You won't be disappointed with this company. Stellar prices too! And even more impressive is the fact that they handle many of the surrounding area municipalities too. That says volumes about their professionalism.

We needed new garage doors for our home and when we finally settled on what door manufacture we…read morewanted to go with, it was now time to pick out who was going to install them... We had three estimates and we landed on Rock River Door Company and couldn't be happier with Al's work. Al was on time for his scheduled appointments and had the best pricing and was professional and polite... I would recommend him highly...

I had a broken spring above my garage door. They gave me a quote right away within the Yelp app,…read moresight unseen. (Another company wouldn't give me a quote without coming out to see what my house looked like, ahem, I mean, without seeing the problem first.) They came out on the scheduled day and had it repaired within 30 minutes. They also adjusted the chain tension and door travel since it was a new opener that I installed...for free! Awesome! Highly recommend them!

We had two garage doors and two automatic door openers installed by Cropp's. Are experience was a 5…read morestar install along with professional staff , cleaned up afterwords and followed through with some extra wood trim around the doors with in two days of installation of doors. I would recommend this company to anyone looking for a quality install, and professional service.

I had a spring snap on my garage door and, at the same time, the garage door opener was kind of a…read morepain in the butt. When the spring snapped, I couldn't open the door without unplugging and replugging the opener back in. I called Raynor and they were out to my house three hours later and had the spring replaced and the new opener installed within an hour and a half of arrival. Julie was great with customer service and Luke did a great job!

I WISH I HAD CALLED RAYNOR FIRST…read more My garage door would only open the first ten inches and get stuck, i called rockford garage doors and i wish i hadn't the tech they sent out was from "Anytime Garage Door" and they'e going to get a craptastic review after I finish writing this one. Save your money, don't bother calling anyone else. The tech, whose name i forget ( brian?) Showed up and was very friendly and knowledgable. He checked out my door, replaced some broken parts, tightened the door springs, greased the whole thing and was on his way. It only cost me $106.

Efficient, fast, professional, and friendly. I also checked…read morehow much it cost the others to replaced the spring, and he was the most reasonable one, i highly recommend moises, he was excellent!

Got great service from time i called (I think Moises or Moses) who walked me through potential…read moreissues to narrow down the problem on the phone. Scheduled service with Eli who came on time and was very polite and professional (took time to find booties as he said his shoes were dirty for my floor). Explained what he was doing and how he is going to repair the broken springs. And EDM was competitive price-wise compared to other garage door services. Plus, 2 years warranty on labor was more than what you get typically - 6 months to 1 year. Would use them again if needed.