Had a new door and opener put on in July of 2017. Door is fine and opener works fine but the…read morebracket holding the motor came loose from the ceiling in less than 2 years! When called out he charged $112 just to attach the bracket again. You would think he would stand behind his installation workmanship. Wonder how long this will hold this time!!!!! Suggestion. You may want to install the opener yourself, you will probably do a better job!

Had the problem that the spring done sprung on one side and needed replacing. Seeing that the other…read moreunbroken spring was 30+ years old I went with the option to replace them both. Tom arrived when he said he would, was courteous and got down to business. I was quoted what I thought a reasonable figure for the work. I was fortunate enough to have the job completed within a couple hours of leaving a message and being called back in short order. Thank you Tom!

Sold me a used remote and insisted it was new. Not thorough in his evaluations of problems. Will…read moregive you a discount if you give him cash only. Not forthright with the customer.

Unreliable - do not call them! I had used this company before and their tech was great. I called…read morethem this time and scheduled an appointment for Friday between 11-2. At 1:30 they called to move the appt to 3-6pm. At 4:45p they called to reschedule to MONDAY! I had already missed a day of work and couldn't miss another, plus the loss of salary. After some back and forth they scheduled for Sunday 11-2. I rearranged my schedule. At noon on Sunday they called to reschedule to WEDNESDAY! Clearly they over-schedule and seem to not have enough techs to cover the work, nor do they prioritize people who they inconvenience. Do not waste your time.

When i called the first day a PERSON answered the phone. Nick was out 2 days later to replace the…read moreold (came with house purchase) opener. Within 2 hours I had a new quiet opener with a keypad, LED lights, 2 fobs, and a camera! Nick even took time to show me how to use the equipment.

Everything went great! Nick and his team were responsive, punctual, professional, and forthright!…read moreWonderful to work with.

I have been a customer of Expert Installations for many years and have always received very prompt…read moreand professional customer service. The company is responsive and will answer the phone during non- business hours and/or return calls right away. The pricing is competitive and the timeliness and workmanship is outstanding. I highly recommend this company!!! Lisa H. McHenry/Johnsburg

Very unprofessional answering on the phone. Mike made an appointment to give me an estimate for a…read moredoor and or possible repair between three and 5 o'clock no one showed up. I called and Mike said he totally forgot about it. How can you rely on a company like this. Never. and I would not recommend.

We needed new garage doors for our home and when we finally settled on what door manufacture we…read morewanted to go with, it was now time to pick out who was going to install them... We had three estimates and we landed on Rock River Door Company and couldn't be happier with Al's work. Al was on time for his scheduled appointments and had the best pricing and was professional and polite... I would recommend him highly...

Amazingly professional and outstanding service company. We had a unique situation and Rock River…read moreDoor was by our side helping guide us through the entire process. From original concept and design through fabrication of our new garage and adaptation of a brand new door and opener installation. This company never let us down. Our process was somewhat unique in that we live over 1000 miles away but yet Al worked with us making sure all the details were spot on for our rental. Top quality products and highly skilled team work made for a seamless and clean install. We have seen many other door companies work and NONE of them even come close. Strongly recomend to everyone searching for new install or existing door service to call Rock River Door FIRST! You won't be disappointed with this company. Stellar prices too! And even more impressive is the fact that they handle many of the surrounding area municipalities too. That says volumes about their professionalism.

GTR Garage Door responds immediately to the need of a garage door opener replacement {DYI} store…read morebought unit yet, installed with integrity ,quality and most of all fair market value & pricing. GTR has modern day tech capabilities to restore and resolve all troubles . Removal of old opener & disposal of old plus, reinstallation of the new. Additionally, providing the homeowner with one year warranty on labor only. GTR pride of ownership for over two decades shows his eleven 's rating. Do call upon him for all your garage door needs. You be 153% pleased with his per and professional workmanship. Best Alex M. {Huntley - Del Webb}

I've experienced great service twice. The first time was having a brand new extra wide garage door…read moreinstalled and Dependable Garage Doors did a terrific job. They were able to get me on the schedule quickly and the installation team worked efficiently. I ended up moving and at my new place the garage door opener failed. Dependable Garage Doors was able to squeeze me in last minute and the installation was again perfect. I had one intermittent issue develop a day later and the owner personally came out to check all the wires, sensors, etc. The issue hasn't returned and you can't beat that type of customer service. This company will treat you right and the owner takes care of their customers.

Excellent service…read more Received prompt call back in the evening to discuss replacing my garage door system and spring system. Provided accurate quote, very friendly, excellent service. Unit installed over a month ago and works great. Would definitely hire them again for any future work and I'm not easy to impress.

I was recommended to use Bob to install my new garage doors and openers, a single and a double. He…read moreprovided reasonable rates and there were no surprises, the garage doors have worked perfectly for at least 2-3 years now. I recently had to call him back and he was quick to help me and assessed the situation quickly and made a plan to resolve it. It is great to have the support and expertise Bob provides to put your mind at ease that the work will be done well and honestly. I would recommend Bob time and again.

A.A.G.D.was recommended by a friend. We hired Bob several months ago to install a new opener. He…read morewas very courteous and arrived on schedule. His rate was better than 2 other quotes we obtained.