I'd love to write a thorough review of these guys, but they never returned a single one of my…read morecalls. Over a period of three weeks I left three separate messages asking to schedule a technician to do a maintenance check on my Carrier Infinity system. I never got any response. Since they couldn't be bothered to at least have the courtesy to call back, I think it's safe to assume they don't want any new business.

Andy is who we usually use and he is great. Never had any issues with this company, friendly,…read morequick, and easy.

I contacted the office for assistance with having my septic system pumped due to backup issues in…read morethe bathrooms. The office staff were extremely friendly and helpful. A septic technician arrived promptly at my residence. After pumping the septic system, the water was still not flowing properly. The technician continued to troubleshoot the issue and successfully restored the flow. He was very courteous and thorough. I will definitely utilize TLC's services again.

We are a old family in the Gallatin Valley with very old systems. We have appreciated the service…read morefrom TLC staff Trish and Todd over the years. We are flexible with them due to travel times and cost trying to bundle with other customers for service. I have found TLC helpful, knowledgeable and honest.

I have used big sky chimney in the past and came back. Not all services are the same. The big…read moredifference is what they can do. Some company's just clean. But Big Sky Chimney can diagnose problems and fix them from stove, fireplace etc. to roof/chimney. The staff are great. Pete and his wife Excell in service and information.

Charged $1300 for an inspection on my house built in 2016 by a reputable builder and claimed…read moreseveral issues. Quoted over $38,000 to rebuild. Thinking this was outrageous, I obtained a second opinion from a reputable chimney contractor who disagreed with findings. Needless to say, I cannot recommend them. Beware!!!!

Once again PJ's plumbing came to my rescue when my furnace wasn't producing heat. It was a…read moreweekend, a cold, windy November day and I was desperate to have this situation resolved before we left town. John who was on emergency duty responded quickly and offered to provide a couple of portable heaters until they could get to me to remedy the situation! He predicted it might take until Monday before they could get to me because many people were needing assistance. But, he managed to send Brodie to our rescue on Sunday and we were so grateful to have heat again as well as peace of mind! This company has always provided reliable and professional service. They are communicative, responsive and they stand behind their work. Thank you to PJ's office staff, technicians and coordinators...... an exemplary business model!

I called these guys for a clogged drain months ago. They showed up and couldn't clear my drain,…read moremade a mess in my cabinets over all my dishes that I couldn't wash easily since I didn't have a kitchen drain, said that due to the age of my house, they'd probably have to rework a lot of my pipes, and he thought it'd be around 1k to do so. He told me the billing office would follow up on how much the attempt would cost. I called Williams and they were able to put me on the call list if they had an opening. They came out and were awesome, cleared my drain in about 5 minutes, then looked at my pipes and said my pipes were all newer and that the guy from PJs didn't know what he was talking about, and couldn't have known that without looking under my home. I called and talked to the front desk gal at PJs to let them know that I wouldn't need the second visit and to question my bill. No callback. A bill showed up 2 months later, so I called again, because I was overcharged on time, and I thought I should get a discount since the second plumber had no issues clearing the drain with the small snake and said I was given false information. They took another message. She did talk to the plumber to see what he said (he wasn't sure why the other guy cleared it so easily) and called me back herself, but I said I still wanted to see if there was anything I could do about my bill, so she took another message. 3-4 months later, I got a certified letter that I was sent to collections. I called them again immediately, getting someone different, and explained what had happened and that I was upset, and she took a message. I called the collections company and explained. Collections called me back and said that Brittany and Mandy at PJs called them today after they took my message and told them (collections) that if I didn't pay today, they were going to sue me for the $210 dollars I owed. I ended up settling with collections, for a discount (close to what I should have paid for the travel time to my place+ time spent there), but I'm pretty upset how this was handled. Horrible customer service for the manager to never return my calls, and to threaten me over a couple hundred dollars. All I wanted was a fair bill.