Two things that I apprieciate in service industry is value and timeliness. Sadly, they missed on…read moreboth. If it takes you 6 weeks to repair denim, you are out of you depth in your ability to serve your customer. If I am required to call YOU to see if it's done, just as a reminder for you to do it, you are also out of your depth. Over $80 for a repair patch on the inside of the leg. Could have bought a new pair or a sewing machine to do my own repairs...which is what I did. If you have time and money to burn, go for it.

Too expensive. The alteration cost $220 to hem two layers and two sides. This cost more than the…read moreactual dress. I had no other choice because it's a bridesmaids dress but now I'm stuck with an expensive ass dress that I don't see myself wearing after that day. Lesson learned to ask how much it is before dropping it off. I just assumed it wouldn't be over $150. Absolutely ridiculous

My Hoka's look fabulous! Carlos underpromised and over-delivered. Removing mud on light yellow…read moreshoes is challenging, especially after I waited several weeks to drop them off. See you next time!

Quoted me at a good price for resoling cowboy boots and a pair of all leather boots. They did a…read moregreat job with a quick turnaround! Very kind and easy to work with.

We sent our Jeep Grand Cherokee Overland in to address a squeaky seat that Jeep could never fix…read more The staff at Pacific Coast Custom Interiors was knowledgeable, extremely helpful, spent a great deal of time fixing the issue. Customer service is OUTSTANDING. I also had the opportunity to see their full custom interiors on a few project cars at the shop and they do excellent work.

Friendly staff and local small business. They do a lot of things. They replaced my snaps on my…read moreleather saddle bags for ne. Very reasonable prices.

Best place ever! The employees there are so nice and helpful and they were able to fix my…read moreswimsuit!! They do great dry cleaning also! It's so easy to get to and parking is easy too!! 5 stars

I needed a few shirts to be altered because they were too long. I took them to Empire Cleaners and…read moreasked the gentleman how much it would be. He said "$18 to $20 a piece." I found it odd that he didn't give me a specific price, especially since he mentioned working there for over 20 years. The price seemed high, so I only gave him the one I needed sooner than later. I then did some research and checked multiple cleaners in the area and most quoted me $12, a couple $15. I got the call today that my shirt was done. I picked it up and it was altered beautifully, a tailored fit. The problem is, I was then charged $24. Twice as much as everyone else and $4 more than I was quoted. One for the price of two? Never again.

If I could give her zero stars then I would. It will not let me upload in order so they are…read morenumbered. This might be the worst customer service and just service in general that I have ever received. The bride and I both brought our dresses to Laurie. She seemed so sweet. She tells you she can do things that she is clearly not qualified for. Says she has a background in costuming for theatre, which tugs at my heart strings as my oldest has been in theatre for forever. The screenshots tell you all that you need to know so I will be brief. In January the wedding dress was dropped off. She ripped out the back of the brides dress saying she could do everything the bride asked for. Then said the dress was ready for pick up (Aug 2 well passed when a bride should have their dress back from alterations) but when we showed up all the pins were still in it. It hadn't even been hemmed. The back (and butt) were ripped out and a piece of transparent lace was sewn in its place, crooked and bunched in areas. No way to fasten the dress. She had removed the boning. The bride text her after we left asking her to please stop working on the dress and she would come back and pick up. Laurie decided to "put the dress back together" then charge the bride for alterations she didn't do. My dress was supposed to be ready by Aug 1 at the latest (I'm the MOH) I showed up to pick it up and she had only taken in one side of the dress and sewn the seam backwards...it even had pockets and now one was facing backwards! The straps were so short that I could barely get my arms through, and so much more was wrong with it that the list is just too long. She swore she'd fix it and it would be done in a day or two. Nope. She just kept putting me off. I finally text just telling her that I need my dress back. I'm at the point where I've purchased another dress because I had no idea if she would finish it. I no longer have time to get the bride's approval on my dress. The wedding is in 4 days. No apology. No accountability. No compassion. And she's still charging full price for services that she didn't do as agreed upon. Now she says she will be selling our dresses. This woman is not a seamstress. She's a scam artist.

I called Laurie hoping she may be able to help me with a same-day alteration for a wedding dress…read more(bustle) for my best friend. She answered when I called and shared that she was swamped but provided us some great tips on how to do it on our own. My friend had been researching but Laurie shared the best tips. It was exactly what we needed without it being done professionally. If I ever need alterations again, Laurie will be my first call (and referral). Thank you, Laurie!

Christina is AMAZING! She did the alterations for my wedding dress and it came out perfectly. I had…read morea crepe style gown with a train but wanted it to be an invisible bustle and she was able to do that and she made me cape like wings instead of a veil. She was so sweet and professional, I could not recommend her more! I'll be going back to her to turn my wedding dress into a mini dress too! Photos courtesy of Michelle Angeli Photography

Christina is the only reason my dress fit me after losing 3 dress sizes. Plus she added removable…read moresleeves and created the bustle. She's an actual miracle worker.

Louise is a master at her craft! She is busy, so go early if you need Sony a certain date.read more

Louise did a great job altering a sport coat for me. I was a little anxious at the dropoff, because…read morethe jacket didn't fit great off-the-rack. But when I picked it up, I was very pleased with the fit..so I dropped off a second jacket! She is very nice and explains things well. She is very busy but well worth the wait. Thanks!!

EXCELLENT job!!! This favorite pair of black low heels would probably have been recycled by…read moreothers, but he professionally brought them back to life. Much appreciated!

Raymundo helped us with our red bottom shoes. Great costumer service and very knowledgeable. I…read morewould highly recommend and we will be back soon to fix our belts as well.

Absolutely the best communicators around. Supersedes professionalism! They're wonderful.read more

Stopped in to get a quote. Was told the guy we needed to see for the quote wasn't there. Filled out…read morea form with our contact info and expected a call within a couple of days. It has been more than two weeks and we never heard anything. This shows that there would be a lack of communication during the whole process. No thank you.

Amber did an wonderful job reupholstering the seat cushions on some kitchen and dining room chairs…read more The quality of the work was excellent. She was knowledgable, friendly, and best of all, the turnaround time was 2 days!!

Amber is a master sewer and upholsterer! I hired Amber to do some complicated alterations on my…read morevintage clothing and she did a fantastic job! I was so impressed that I now only come to her for alterations. I was also so Impressed that I hired her to do some upholstery for a window seat in my house; it's beautiful! I highly recommend Amber for alterations and upholstery needs.