Excellent course and run very efficiently, both the on-line portion as well as the in-person…read morecomponent. Be sure to complete the whole on-line portion in advance, and take a screen shot or bring a print out of your completion certificate to the in-person training. And come on time! I see a Yelp of 1-star from someone who arrived 12 minutes late. You will get so many texts and emails in advance telling you to 100% be on-time or you will not be permitted to participate in the in-person training and you will not get a refund. This was relayed to me very clearly, several times. No problem with that policy at all, and I am sorry that the couple who were late were not permitted to take the class, but I totally understand. We started right on time and there was a ton of material presented in the first 12 minutes, so if someone came late, I would not have appreciated having to start over. So I am glad Falcon has that policy and would encourage them to stick with it. Our instructor, Nadia, was one of the best CPR instructors I've ever had. I have been in healthcare 30 years, so have taken a BLS course about 15 times, and she made it so easy for everyone, time just flew. We really did use nearly the whole 3 hours and she packed in a ton of great information, then offered an additional free 15-minute bonus class about Naloxone. Nadia is a great presenter. She invited and fielded all the questions, gave options for positioning, and had us practice each skill until we were able to demonstrate it fully and correctly. I really liked the addition of the adult-size choking practice vests that come with an inflated bladder in front so the person performing the maneuver can really feel how much force is needed to dislodge the item causing the choking. That was new for me, and I thought it was a nice addition to the class. Only suggestion is to move this class to a location that doesn't require stairs. I can navigate stairs well now, but not always. And someone like my mother, or anyone in a wheelchair, wouldn't be able to get up and down the stairs required for the class (in basement) or up to the bathroom and back down (second floor). I didn't see an elevator, but maybe there is one that I didn't see, but I looked for one.

We had a great experience Falcon CPR!! I would highly recommend them for all your CPR training!read more

I have been attending ACLS, PALS, and CPR courses at the Peterson location since 1996. For many…read moreyears, I had Ms. G. Limos as my instructor, and she set the standard for what a great instructor should be: punctual, respectful, approachable, knowledgeable, and able to create a comfortable learning environment where students feel encouraged to ask questions. The classes were always efficient, engaging, and respectful of the fact that many attendees are experienced healthcare professionals. Unfortunately, my recent experience at the Foster location with Ms. Eun Goldstein was the complete opposite and, without question, the worst ACLS/CPR class I have attended in my entire nursing career. At the beginning of class, she confidently stated that she was "the best ACLS instructor you will ever have." Such a statement naturally sets very high expectations. However, while she may be knowledgeable about the course material, knowledge alone does not translate into being an effective educator. A great instructor teaches, guides, encourages, and builds confidence. Unfortunately, the teaching style I experienced was rude, intimidating, and condescending. I have 12 years of experience as an ER nurse and open-heart ICU nurse, and I worked as an in-house registry nurse in the Rush Oak Park Emergency Department while also working full-time in AMITA Health BH. Despite this diverse clinical background, I was publicly belittled when she made comments implying that because I work in psychiatric nursing, I "do not know anything." She laughed in front of the class, which was humiliating, unprofessional, and completely inappropriate. During mock codes, students were frequently called out or criticized in a manner that felt more humiliating than educational. On one occasion, I answered a question correctly according to ACLS guidelines, but was criticized for giving a "bookish" answer because it was not the exact response she wanted in a real-life scenario. I also witnessed other students being spoken to in a manner I found unacceptable. A Loyola student who struggled to answer a question was referred to as "low class," and a new graduate nurse was told they had a "poor education" because they did not understand her question. Those comments have no place in a professional educational environment. Communication was also a significant challenge. Many students had difficulty understanding her explanations throughout the class, yet asking questions did not feel welcomed. At the beginning of the course, she specifically instructed the class not to ask her questions. A student sitting in the front row was publicly reprimanded for looking into their bag while she was speaking and was told, "All eyes in front of me. What are you doing?" ACLS and CPR classes are meant to strengthen clinical skills, critical thinking, confidence, and teamwork during high-stress emergencies. Students attending these courses include experienced nurses, new graduates, and healthcare professionals from different specialties. Every student deserves to be treated with patience, dignity, and respect. Paying $150 for a class where students feel intimidated, embarrassed, and afraid to participate is extremely disappointing. For anyone seeking a professional, respectful, and engaging ACLS experience, I strongly recommend the Peterson location with Ms. Gloria Limos. She demonstrates what an exceptional instructor should be--knowledgeable, approachable, and committed to helping students succeed. I sincerely hope the Foster location addresses these concerns, because clinical expertise alone does not make someone a great educator. Professionalism, humility, communication, and respect for students are equally important. My advice to future students: choose your instructor carefully.

Best CPR class I've ever been to! Earl was amazing! Learned so much more with him than any other…read moreclass I've been too. Would highly recommend!

I went here an took the full course it is very good for the price and have multiple classes for…read moredifferent language speakers and I've seen people don't learn anything because it's the basics and fast paced it in the field where the training comes into play

Excellent School definitely teacher to student 101 relationship and spending time and making sure…read morethat the student Has a hand on practical learning process A1 staffing they go beyond and above, and helping and satisfying the curriculum being taught. Maurice Montgomery 2013 graduate

This was an AMAZING class!! As a mature women, I was intimidated by the thought of changing my…read morecareer in the 2nd half of my life, but to step back into a classroom after ALL THESE YEARS, I was terrified but determined. I am so grateful to Mrs. Eva, she made this experience a fun and pleasant one. She made me feel important and present. I needed that. The Clinical Nurses were AWESOME. The office management, Mr. Jeremy was so pleasant and patient with our many demands. He always took care of us students with a smile and CANDY!! Thank you Mr. Jeremy. THANK YOU CAREER OPTIONS for changing my life.

I am so happy I chose to go here to get my CNA training. First of all I was able to complete the…read moreclass in 5 weeks. They offer lots of flexibility with scheduling. The instructor Eva was very knowledgeable and pretty funny at times. She really cares and wants all of the students to do well. I would highly recommend taking the course here vs a community college. As I mentioned I was done in 5 weeks vs the typical 16 week college course. They have day and evening hours available. I did very well on my exams and feel confident that I will do well on the state board exam. The instructor makes sure she teaches you all you need to know to do well on exams and to succeed in your career. They offer flexible payment plans too.

I just took my exam at this testing center and it was pretty nice! Here are some things to note if…read moreyoure planning on taking an exam here too: the good :) - the proctors in the morning were super kind. another student and I were freaking out because the door would not open but we knocked on the window and someone came to let us in. MAKE SURE YOU READ THE BOTTOM OF YOUR CONFIRMATION EMAIL FOR INSTRUCTIONS ON ENTERING THE BUILDING. dont be like me, it was a very stressful way to start my morning - the facility is very clean. there was no construction nearby so it was nice and quiet. - I got dropped off for my exam because I was nervous about parking, but there is PLENTY. Parking is not right in front of the building though so make sure you plan ahead - the lady helping us sign in was very kind and calm. she was very patient as nervous students were having trouble with the extensive check in policy - the lockers are spacious! of course, limit what you bring to the testing center, but I brought a tote and lunch box -- both fit comfortably - the bathrooms were very close to the testing center so 10 minute breaks were plenty of time to go and come back - there is a water dispenser in the testing room by the lockers. you should ideally bring your own food/water, but don't freak out if you forget! - watches are not allowing in the testing room but FEAR NOT, there is a clock on the wall to make sure you keep track of your break times the bad :( - there was a ticking noise in the ceiling during my exam that would come and go // it was pretty distracting without any noise-cancelling equipment - the earplugs provided by the testing center are foam cylinders that are not very comfortable. might want to ask if you can bring your own that are more tapered for comfort - noise-cancelling headphones are provided by the exam but they were very tight on my head and gave me ear pain - THE COMPUTERS ARE SO WIDE. All the letters are so wide and you can see the pixels of every word and image on the screen. This took some time getting used to in the beginning of the exam so beware! lil fun fact: during one of the breaks, one of the proctors was telling me that there are no 13's in the room. no 13 desk, no 13 locker, no 13 waiting card. superstitious or not, it is a nice touch

PROS: 1) Staff at the Buffalo Grove location were very kind…read moreand helpful, which made an inherently stressful day much easier. I was so pleasantly surprised, especially having read mixed Yelp reviews of Pearson test center staff at various locations. Seriously, give those folks at the Buffalo Grove testing center a raise for customer relations (though a couple of procedural improvements should be implemented, as noted below). 2) Site is easy to get to and has plenty of free parking. So much easier than having to take public transit into downtown Chicago or deal with city traffic and city parking. 3) Building and test center were very clean and comfortable. 4) I passed my test, so hurray for that. CONS: 1) I had to ask before staff told me that I could get my test results same day. Then when I asked about my score after the test, the guy monitoring the room said results were supposed to have displayed on screen. Only after I told him that they hadn't did he offer to look up my score and tell me that (*surprise*) he could even give me a hard copy printout of my results. If I hadn't inquired I don't think test center staff were going to volunteer this, and I would've walked out without knowing it was available. Big procedural oversight. For tests where scores and/or hard copies of results are available immediately, all examinees should be told up front that this will be provided. To be clear, I think the staff were well-intentioned and that this was an inadvertent oversight, but something this important should be standard operating procedure. 2) Beware when taking notes: They give you a plastic sheet to take notes w/a special marker. You can have extra sheets, but they don't automatically tell you that you'll be forced to give up your first sheet if you ask for a second one. If I hadn't asked for a second sheet up front, the guy monitoring the room wouldn't have warned me of this policy and I wouldn't have been able to plan accordingly. That would have been awful, if I'd run out of space and had to choose between giving up a whole page of notes or not being able to take any additional notes. Again, I think the test proctor meant well, he just didn't realize that this was a potentially important thing to tell people. 3) Computer display was AWFUL. Monitor was very wide, and the test displayed in very small text across the full width of the monitor so I had to squint and physically turn my head side to side to read each question. So much eye strain, I got a terrible headache part way through which made it much harder to concentrate. Staff at the test center told me that not all exams display that way, and suggested I complain to the company that makes the test. I could, but I think Pearson should really take care of that. It's their job to provide a reasonable testing environment, and for a $700 testing fee, one would think they could (and should) ensure an easily readable computer display.

Let me just say that my experience of getting certified here was the best I've ever had. I took an…read moreACLS course with Jim & he was such an awesome guy. I know these certification courses can drag on forever - watching videos, role playing, etc., but he makes it so fun by integrating stories and little acronyms/rhymes to make concepts stick. Also, he's a paramedic so he has tons of personal experience and really knows his stuff. Overall, solid people, solid place. If you want to be certified in CPR, ACLS, etc., definitely do it at CET with Jim & I promise it will be worthwhile!!

GUESS WHO'S BACK BACK AGAIN…read more It's me, Eminem hasn't released a song in years. Anyways, as I said before, I came back for my renewal! This time I had a class with Lauren. Again, great class, and I love the real world applications that you learn about. You get more practical advice and information in classes here than anywhere else. Both Lauren and Jim have years of experience, so you really do learn a lot - above and beyond the information you'll get from just the AHA material alone. 3 years later, still highly recommend!

My son completed the class room portion on January of this year. I was told NOT to call and that…read morewe would receive notice when there was availability. Well, we are nearing the end of May and still no classes. All the kids in his age group that took the driving classes elsewhere have been done for months. LOOK ELSEWERE when signing up you kids driving.

My daughter completed her course in March 2020. Sept 2020 we…read morewent to get the license at the DMV. Five o never submitted her completion. Went to the DMV an hour away for NOTHING. They had 6 months to do it. They blamed me for not checking the DMV web sight before we went. The on line classes were a joke and they crammed all her driving hours in a 2 -3 week span so there wasn't time to practice on our own in between. Any where else is better than this driving school.

If I could give it minus infinity i would without any hesitation for endless reasons…read more It's only business to suck up money Very poor costumer service At the beginning They pull you with kind of cheaper tuition in the market Everything is up to you, no support you have to read and read and read and leave it to the best guess in the exam The teachers are jock, if you ask a question they just read from the book, word by word specially the one called Sheri, is a shame to be called a teacher and I heard that she is still there; she does everything to make you fail if she doesn't like you; Who said the teachers don't have control over the ATI is a big fat lie! In this school you feel like you're not in the US. If you ask me for my experience there; I would say: it was a nightmare combination of Covid pandemic, coupled deaths of loved ones in my family and I didn't get any support from them; only the same speech of nursing school is highly challenging; if I didn't want to take the challenge I wouldn't go there; they talk to you like talking to a teenager, very disrespectful Anyway that was my mistake to go to that place; because is just a scam, knowing that is uncredited Good luck to everyone trapped there and from my side I don't want to even remember the name or the time and my money that I just threw in the garbage.

The new name of the school is North Shore College. I loved this school. I passed my nclex with 85…read morequestions on my first attempt. Thank you everyone who helped me get my LPN education. I recommend this school because I passed my Nclex on first attempt The staff is helpful caring and encouraging They do their best to push us toward success The teachers are awesome they showed us that we can become nurses with hands on training at the clinical sites and more hands on training on lab days they taught us everything that needed to be known for success on exams ATIs and the Nclex The school is private so the cost is more compared to community college but its worth the price to get into the nursing field within 15months I went to the school because I got tired of waiting for community college nursing program Plus the school has a payment plan so its affordable I finished this school with no student loan debt