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    CitySightseeing Miami

    2.3 (63 reviews)

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    Samantha L.

    Had such an amazing time on our tour, first time is South Florida and I would highly recommended this company to anyone. Plenty of stops to get on and off from and they came by quiet frequently so you had enough time to walk around and enjoy yourself wherever you decide to get off. Our tour guide Amaury was amazing. Super funny and knowledgeable. Made some jokes and translated perfectly in English and Spanish. He even helped us out by telling us some amazing places to eat and drink at when we hopped off. I would recommend anyone with long hair to bring hair ties if you're going to sit on the top deck. And a hat/glasses because the Florida sun is not forgiving. It was mostly pretty breezy, but I would still bring that stuff just Incase.

    Christopher G.

    They weren't on time most of the time and that's the main reason for four stars. Everything else was great. The tour guides were knowledgeable and entertaining. Watch out for branches! Many people were struck but it was because they weren't paying attention to, or couldn't understand, the warnings from the tour guides. I highly recommend it. We bought our tickets through Groupon and got a discounted price for two days. We did all loops. They take you everywhere. They only checked our tickets once so I'm sure you could pick up a map and just hop on to try it before you buy it.

    Peeling off paint on the railings of the bus
    Sutirtha B.

    If you have a limited amount of time at your disposal, then often the best way to see a city is by getting onto a tour bus which gives a sense of the highlights of the city. Since we found ourselves with a very limited amount of time in Miami, we decided to get tickets for this tour bus after recommendations from the concierge at our hotel, the Westin Coral Gables. Thankfully there was a stop about 100 feet away from the hotel entrance and so getting on the bus was an easy affair. Once on the bus, we noticed that although there were seats on the lower level, there was not a single person sitting at that level. That made sense as it would not have been possible to see outside through the windows as the outside of the bus was covered with ads for the tour company. Like everybody else, we went to the second level of the bus and took our seats. The very first stop we encountered was Little Havana. Our tour guide (Huliyo) said that we would be at the stop for only 10 minutes and on the basis of that, we wandered around in close proximity of the bus. However, 10 minutes turned to 15, then to 20 and finally to 25 before we left that first tour stop. The reason was not hard to discern - our tour guide was getting a lunch for himself at the restaurant next to where we had stopped and it was only after he and the driver were done with their food, that we moved out of the stop. That left a bad taste in my mouth because (a) the tour guide should not have been taking his lunch break during the tour itself and (b) more importantly, he said that we would be at that stop for only 10 minutes and we decided not to stray far away from the bus but then he ended up being there for 25 minutes. That was the very last day of our trip to Miami and we were not happy at our time being wasted in such a callous manner. Then as we made our way to Miami Beach from Miami, we found ourselves experiencing some rain. At least some of us may have wanted to move down to the lower level but because the windows were all covered with the ads, none of us did. To their credit, the guide had given all of us ponchos and half way during the trip I found myself using mine. It is also perhaps worth mentioning that when going from Miami to Miami Beach (and back), the bus takes the highway and although being on the second level of a bus while on the highway can be an exhilarating experience, the gusty winds can be a problem. Apart from the tardiness with respect to schedule and the fact that lower level seating was not possible, I also found the bus itself to be in a bad physical condition. You can take a look at the two pictures I am posting and judge the condition of the bus for yourself. The paint peeling off and the broken seats suggest neglect and indifference on the part of the owners. Something which I did not appreciate is that the only option the company offers is a 2-day option. As we bought this ticket on our last day of the trip, we could not avail of the 2-day flexibility and were left with the feeling that we had overpaid for the ticket. Furthermore, the trips stop around 6:00 p.m. or so and therefore after seeing the sunset at Miami Beach, we could not avail ourselves of this bus and instead had to take a cab to get back to Coral Gables which cost us ~ $40. All in all, I would say they were a very mediocre operator and I sincerely hope that they either shape up or go out of business.

    Haliaka C.

    Our tour guide, OBI!!! He is amazing and very humorous! Great experience of calling out all the celebrities homes, history and best to direct us to Cuban food and cigar shop!!!! Our 3 year old son enjoyed it just as much!!! He now looks for all the "tree, tree, trees" overhead

    Along the route
    Edward B.

    A very good - hop on / hop off - set of buses taking in the sights of the Miami Dade areas including Miami Beach, Coconut Grove, Coral Gables, and Little Havana. We did it in a January mild rainy day, and it was informative, delightful, and entertaining. When it started raining, they gave us ponchos - those of us, who chose to stay upstairs on the open air bus. One of the announcer / guides was named Ovi. He was terrific.

    Amelia L.

    This was a great way to see Miami, Florida. Delightful tour bus and company! My sister and I enjoyed hopping on and off the bus from shopping and restaurant eating. I would totally do it again!

    View from bus tour

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    Review Highlights - CitySightseeing Miami

    He cracked jokes the whole time and warned us of the low hanging branches constantly which was great since I kept forgetting.

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    Miami Tour Bus

    Miami Tour Bus

    4.3(6 reviews)
    0.2 miDowntown

    Jay, our tour guide was delightful! We enjoyed our tour of Little Havana, South Beach and more. The…read moreinformation was great and we got to see amazing wall artwork. He gave us great advice for other places to see. This was a great way to learn about Miami.

    What should have been a fun day playing tourist in our own city turned into a perfect example of…read morewhy visitors leave Miami frustrated. We showed up at 9:10 AM, exactly as instructed, only to be told our booking had been moved to 11:30 AM without any notice whatsoever. No email. No call. Nothing. Just "oh yeah, it was changed." From there, it was 30 minutes of standing around, being sent back and forth between employees who clearly had no idea what was going on. Eventually, we were told we'd receive a refund and a free boat tour as compensation for the inconvenience. Sounds reasonable, right? Except when they went to process it, they tried to charge the boat tour tickets against the refund credit -- essentially undoing the compensation they just promised. If we hadn't been paying attention, we would have been charged anyway. Luckily, we caught it, demanded clarity, and only then did they issue a full refund and actually give us the boat tour tickets for free like they said they would in the first place. The boat tour itself (celebrity homes) was fine -- nothing special -- but that's not the point. We're locals who intentionally tried to spend the day as tourists, and this experience made it painfully clear how miserable this must be for out-of-towners who don't know better. Disorganized, misleading, and careless with customers' time and money. Miami deserves better than operations like this -- and tourists definitely do.

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    Miami Tour Bus
    Miami Tour Bus
    Miami Tour Bus

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    Big Bus Tours - South Beach

    Big Bus Tours

    2.3(325 reviews)
    0.1 miDowntown

    If you want to get around Miami and save money on ride shares and taxis this is the way to go…read more With that being said only book this if you have most of the day to devote to the experience. Traffic in Miami can be busy and something a few miles away could take 20 minutes to travel to so choose your stops wisely. We started the trip at the bayside shopping area. The salesman explained each stop so we had a plan before getting on the bus. The buses were packed and we had to sit downstairs with no air conditioning to go to the first stop. Luckily it only took about 10 minutes. We got off by the beach and enjoyed walking along the boardwalk then spending a half hour on the beach before finishing our walk to the second stop. They say the buses come every 30 minutes and we always seemed to wait 15 or 20 minutes before the bus came. Stops were easy to find with little red signs. We then took the bus to little Havana and enjoyed lunch there. It was fun to drive by the other locations but with the timing we did not have enough time to get off and explore to be in the right area around lunch. They give you headsets that let you listen to facts and information about Miami. Overall the experience is what you make it.

    Took the From Miami: Everglades Airboat, Wildlife Show, and Roundtrip Bus tour…read more This is one of the more affordable options for this activity, with 2 departure points & 2 departure times depending on day, but isn't very well organized. The airboat tour was decent but we were told to listen out for announcements for the animal show & bus departure, which neither of us heard. At least one other group didn't hear the animal show announcement too. There was supposed to be a complimentary professional airboat photo, but ours got lost. No estimated time of departure was given & we didn't see some people on the bus on the way back. The driver didn't seem to do a headcount before leaving. Granted, he did warn us that we would be left behind if we weren't there when the bus left, but a headcount & a short wait for stragglers are pretty standard tour practices. The lights on the bus didn't work & the bus seemed a bit old too.

    Photos
    Big Bus Tours - Miami at night

    Miami at night

    Big Bus Tours - I-95

    I-95

    Big Bus Tours - Diddy's house

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    Diddy's house

    Miami Tours - Finally leaving after being stranded over an hour

    Miami Tours

    1.7(203 reviews)
    3.7 mi

    1 day tour to the key west…read more Our tour guide/bus driver was CINDY. She was so GREAT! 10/10! I booked my reservation online at : https://miamidoubledecker.com/ and made my payment at the south beach office/pick up spot(305 Lincoln Rd, Miami Beach, FL 33139) that morning that you are picked up-$40 cash only Cindy picked us up right on time in a double decker bus. She was nice enough to do a mini city tour as we left the city. She had a great attitude the whole way through and made sure we were comfortable before we left (seeing if the air conditioning was ok and if anyone needed translation in Spanish). She gave us a return time after the 6 hour free time at key west, warning us about how expensive it can be to Uber back but not in a threatening manner(I've been on tours where the bus driver was actually going to leave us stranded if we didn't return on the dot). She made sure we were all on the bus before we left. We even got back 30 min early. They offer discounts for the hop on hop off while you're on the bus(cash only)

    Do yourself a favor and STAY AWAY from Miami Tours. This was, without a doubt, the most…read moreunprofessional and dishonest experience I have ever had with a travel company. We booked a tour for April 18, 2026, and arrived at the departure point at 9:00 AM. At 9:10 AM, the staff told us we were "late" for check-in and claimed the driver didn't even show up because "no other passengers had checked in." They refused to help and told us to try our luck with another company a block away. Here is where it gets ridiculous: We went to the other company, paid $35 (Miami Tours charged us $50), and got on a professional, punctual bus. Ten minutes later, that bus stopped right in front of Miami Tours to pick up more passengers. The EXACT SAME STAFF MEMBER who told us their tour was cancelled and that there were no other options boarded our new bus to escort the group. When I confronted him, he pretended he didn't know us. The Aftermath: Zero Accountability: I have sent multiple refund requests through their website--ignored. Abysmal Service: I called their office four times. Every single time, the representative hung up the phone on me before I could even finish explaining the issue. Better Value Elsewhere: The competitor a block away is not only $15 cheaper, but their schedule (10:20-20:50) is far superior to Miami Tours' restrictive 09:30-17:00 window. They took $50 for a service they never provided and are now actively dodging my calls. Save your money, save your time, and go to the more professional operators nearby. This place is a total sham.

    Photos
    Miami Tours - Boat Cruise

    Boat Cruise

    Miami Tours - Long line of people waiting forever with us

    Long line of people waiting forever with us

    Miami Tours - Everglades Airboat Tour

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    Everglades Airboat Tour

    Rumbatours

    Rumbatours

    4.3(37 reviews)
    1.6 miWynwood

    OK there are few invitations that make me happy like an invite on a Chiva. If you are not familiar,…read morea Chiva is a colorful Colombian bus and in this situation it is open air and a party on wheels. Just add a perreo playlist and you'll feel like you're at Andres Carne de Res in Chia...or maybe that's just me. My friend booked one for her birthday and it was the most fun time. You can book the chiva for 2 hours and it drives you around Miami and drops you at a destination of your choice. We drove around Brickell, Wynwood, Little Havana and ultimately got dropped off in the Grove. The bus has bluetooth so whatever musical vibes you desire for the adventure is totally up to you. You cannot bring glass on the bus, but you are able to bring drinks. They have a cooler loaded with ice for you and the staff is super nice. You can also bring food - but I'd suggest hand held things since you're moving a lot. The best part about the Chiva is that you can dance since there are railings and ropes for you to hold on to while the bus is moving. Do nooooot miss out on the chance to get your Chiva on. I am not sure what the capacity is but we were a group of 12 and it's pretty affordable - we each paid $43. TLDR - book a chiva and live your best life!

    Fin time celebrating a birthday! It was an open-air bus with plenty of room for ~20 people to hang…read moreand dance. The host and the driver are both friendly and fun, and they provide a cooler with ice. Because of the open air, I recommend you avoid summer months. +IG: @MiamiCheatDays for more recommendations

    Photos
    Rumbatours - Bachelorette adventures with Rumbatours Miami. Our open-air party bus lets you celebrate in style with unforgettable views of the city.

    Bachelorette adventures with Rumbatours Miami. Our open-air party bus lets you celebrate in style with unforgettable views of the city.

    Rumbatours - Miami nights shine brighter on the Rumbatours Miami open-air party bus. Your celebration starts here!

    Miami nights shine brighter on the Rumbatours Miami open-air party bus. Your celebration starts here!

    Rumbatours - This is the #1 Open Air Party Bus  Experience in Miami  Enjoy full panoramic views of Downtown Miami, Brickell and colorful Wynwood!

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    This is the #1 Open Air Party Bus Experience in Miami Enjoy full panoramic views of Downtown Miami, Brickell and colorful Wynwood!

    Bobby's Bike Hike Miami - El Cristo Restaurant with excellent Cuban empanadas

    Bobby's Bike Hike Miami

    4.8(42 reviews)
    1.1 mi

    We booked this tour on the Get Your Guide app. It was awesome from step 1 and didn't disappoint…read morethrough tour the 3 hour tour. The food and the art were spectacular! The best Birria tacos I have ever eaten is how we started. Then we walked about Maryam was so thorough is her descriptions of the art and artists in the neighborhood! Next food stop was samosas, delicious and the restaurant was beautiful!! More art then we had a tropical sandwich that was to die for-mozzarella, tomato, basil, mango and pineapple-such a unique and delicious sandwich. The vinaigrette that was in the sandwich I bought a bottle to bring home More art and food stop #4 Joe's Pizza-new York style foldable and everything. More murals and then a cookie from Night Owl. We loved hearing the stories about the commissioned artists, some of their trademarks to notice as we walked around, and the different mediums they use to 'paint' their murals. All in all we met great people, ate fantastic food, and saw some beautiful, meaningful art. We ended at the Wynwood museum, we could explore there as long as we wished. Highly recommend!!!

    I booked a food tour with Bobbie's Bike Hike and unfortunately had a disappointing experience. I…read morearrived well ahead of time, but after waiting 45 minutes after our start time the guide never showed up at the meeting point. I eventually had to leave. I was told a marathon was impacting traffic, but as a traveler who planned ahead and arrived on time, this is something the company should have anticipated and communicated more clearly. I also spent about $80 in Uber fees just getting to the meeting location, which added to the frustration. To their credit, the guide later connected me with the first food stop and arranged for tacos and issued a full refund, which I appreciated. However, the bigger disappointment was the lost opportunity--I could have booked a drag show or another tour during that time instead of waiting. Customer service tried to make things right after the fact, but better planning, proactive communication, and respect for guests' time would have made a big difference.

    Photos
    Bobby's Bike Hike Miami
    Bobby's Bike Hike Miami - Joes Pizza

    Joes Pizza

    Bobby's Bike Hike Miami

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    CitySightseeing Miami - bustours - Updated May 2026

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