There was no wait time. The doctor was thorough and gave me a good explanation of what was going on…read morewith me. She was on the money. I had testing done and they called me the following day with the results. I would definitely go back.

I don't know what is going on with the billing office but the urgent care facility does a good job…read morein taking care of the health issues that have appeared during my visits; no complaints on that. Although the billing office seem to be off their game because I've dealt with them before, for some other billing issues. I'm a disabled veteran that the VA pays for my care and also have Tricare, a military secondary insurance that covers any co-pay not covered by my civilian primary insurance. The Urgent care facility has copies of all required documentation, so why am I being bothered with these issues and it's happened more than once. It's a nuisance and annoying and I wish that they gave me better service from billing: the actual care given by the facility isn't included in this review.

This place is horrible . I went in with a severe sore throat that kept me up all night , swollen…read moreglands and difficulty swallowing the Pa came in blonde heavy nasty girl with a attitude glanced at my throat very briefly said it was fine. The nurse swabbed me quickly I don't think adequately said things were negative and did absolutely nothing. , don't go here it should be shut down . I'm forced to give one star it's deserves 0

as a long term member of the Atlantic health care syste. from electrop to heart success program. I…read morehave to say I have the brick location two chances to earn my business. the first time they were rude about 6 months ago for a shoulder injury. the last time I went in about a week ago. for a cold they put the flu test so far up my nose made it bleed no appol nothing at all . the nurse practitioner came in was in for at most one minute did not even allow me to speak said what she said and sent me on the way. the service definitely is not par to the rest of the Atlantic Health System and something needs to be done about the level of services at this place. not a single person in their should work in health care.

It appears that some of the reviews maybe for the hospital location in Brick and not the satellite…read moreER on Richmond Ave in Point Pleasant where I went yesterday. So my review is for the Pt Pleasant location. I was seen immediately, and everyone was kind, caring, and informative. Anytime a test was taken, they gave me the estimated turnaround time and kept me up to date. This facility also has a CT scan which meant I did not have to go to the main hospital location in Brick. I cannot say enough about the professionalism and caring attention that I received and that I overheard other patients receiving. A great alternative to the main hospital ER.

Nurse Alton was a saint! He made my daughter laugh and stay calm. He was kind and had amazing…read morebedside manner. Highly recommend!

PA Frank Campione is the best PA ive ever been to . he makes me feel at ease . always friendly…read more,warm ,and personable . and most of all very professional . Thank you to Asisa for hiring the right staff .

Definitely worth making an appt online and arriving early to do paperwork. The walk-ins were…read morefilling up on a Sunday morning. Staff and docs were professional. Thanks!!

Just left. I have a broken or sprained foot. They couldn't do an X-ray bc they didn't have a tech…read moreavailable. They wouldn't give me a doctors note for work and the place was filthy. I am now at a second urgent care trying to get some actual help. Also we had an rn, not a doctor.

My wife spontaneously started exhibiting possible stroke symptoms, I brought her to the ER at Ocean…read moreand the response was overwhelmingly positive!!! Immediate response from a very adept team which started assessing her condition. I would especially like to call out one of the lead nurses Samantha who was one of the best medical professionals I have ever seen in action. I didn't get to meet many of the other people involved in her care but I would rate them 110%. I would trust these people with my life!!!!

Your chaplain Jeffrey is a horrible person. I was told I'd go to hell if I didn't self care because…read moreI was giving my dying mother all my attention. After he left and I went to eat she died. An act of God to take her while I was out of the room or a way to kill her to fill the bed.

Made an appointment and was seen right away! The doctor and nurse were so kind and accommodating to…read moremy 2 year old!

Called twice regarding strep test; nobody has called me back after telling me they would call me…read moreback to find out the status. Tested on Sunday, no results and now it is Friday. Was told 2-3 days. in addition to waiting in waiting room for over two hours when I was told it was an hour wait. Steer clear everyone and go to your regular pediatrician.

I have only used a walk in clinic once when I was about 10, my parents brought me when I came down…read morewith a horrible cold. It was a horrible place, so my only memories were of a horrible waiting room and a long wait. So I was very hesitant when I came to Family First a walk-in clinic as an adult. I hurt my hand over a month ago and I had been delaying having someone look at it. My primary care does not have the tools to do so and an ER seemed way to extreme. Upon entering the Family First Urgent Care I was pleasantly surprised. The inside is gorgeous, clean, and vey welcoming. I explained to the front desk attendant my situation and that I also had no experience with a walk-in clinic. She explained everything to me and gave me some paperwork to fill out. It was a Thursday evening and I was one of only 3 people there. After filling out my paperwork I waited about 10 minutes until a nurse retrieved me. The nurse brought me into a super clean and nice patient room he asked me some questions and was extremely nice and comfortable to talk to. After the doctor came in and spoke to me and ran some tests. I was in and out in about 45 minutes. Overall, I am so glad I know of this place. It is close to my home, it was super clean and nice. The attendance, nurse, and doctor were all extremely nice and easy to talk to. I didn't have to wait long and the whole experience definitely changed my perspective of a walk-in.

My wife went to this facility today she had something in her foot and was in so much pain. We got…read morethere Cindy took a X-ray and was very attentive. Then we met two very caring PA's Katherine and Danielle who took the time to remove what was in my wife's foot. Relieved the pain immediately. Very caring facility and very attentive personnel. Highly recommend them been here twice before and same treatment every time 10 stars

Dr. FUNG and Dr. Blake take your time answer all your questions very polite and professional. Not…read moreso much at the front desk.

I've been going here for over 20 years and today my experience wasn't good, I saw a different Dr…read more Dr. Blake for my annual exam. he didn't check anything. just my blood pressure. Dr Saeed is much more efficient. Didn't check my body at all, no lung no ekg. was only concerned about my diabetes, which I go to an endocrinologist for that. not happy with the visit, not thorough at all.