This place is one of the busier salons in Searcy and when my friend and I started going there about a year ago, they did a good job. Over the past year though, it seems they have become overly comfortable with my friend and me. When we go, we both usually get pedicures and she gets her fingers done. Anyway, over the past year, they have routinely messed up my friends nails, they cut her cuticle once, and one worker tried to take her entire big toenail off because apparently he couldn't tell where the fake tip ended and had his tool up under her actual toenail. They also routinely make us wait a long time too even when we have an appointment. It's like they've gotten so used to us that they don't think they have to do great work or make us a priority. They'll often leave us in the middle of pedicures to go work on someone else, which is fine, but they often take forever to come back to us. It often takes us over two hours just to get basic pedicures and for my friend to get her toes painted with a basic design due to them leaving us so much. Today, we went for my friend to get a full set. We only went there today because our preferred salon in Searcy was closed. We got there as soon as they opened and they let us sit down. A couple people walked in a couple minutes after us. They didn't even get started with us. They immediately just left us sitting there while they went and started working on these other people who came in after us. For the first time ever, we got up and walked out and we will not be back to City Nails. Since we've only been going there lately as a last resort and the product has been so lacking, we now just get super basic stuff from them and try to overlook the lack of quality work but today was the last straw. As much money as we spend when we come in, we are tired of being treated like our time isn't important. Basically, they're a great salon if you aren't a regular. If you become a regular though, be ready to not be as valued of a customer. I highly recommend Angel's Nails across the street. It's a much better salon with much better customer service and they do MUCH better work. read more