My husband and I stayed here in the city because we had made a mistake with the check-in date at…read moreour other hotel. We found the hotel after doing a search online. What we loved most about this hotel was it's location. It is so close tothe centro of the city, that includes Zocalo, Parque Alameda, and Revolucion. The hotel itself is somewhat hidden down a side street, which was also a plus in our view because there was less noise. Even the the hotel is located within a historic building, the room where we stayed was completely modern. The bed was super comfortable, and the television was also a large flat screen. We actually had the chance to watch the TV after many months of not having the time. The bathroom was also new and the shower hot as we expected. The greatest lart about the room was the mini balcony which enabled us to see all of the action on the street! We slept great, and the hotel staff were always there to help!

Though we only stayed for one night, Hotel Plaza Revolution was pleasant enough. Rooms are clean,…read moremodern looking and I did not find noise to be an issue. Breakfast was included and the Huevos Rancheros were delicious! After a long day of traveling, this Hotel was a welcome sight and with such a low price point this was a steal! To top it off the hotel is located right in Downtown Mexico City and is only a 20 minute walk to the Zocalo and National Palace. Overall good place to book if it is a last minute ordeal.

This by far isn't my favorite hotel and I would only recommend it if you are on a business trip,…read morewon't be staying long, and need something cheap. The room is actually clean and pretty modern looking, but the bed is not very comfortable. The mattress seemed old, lumpy and hard. the towels are old and the bathroom needs an update. My shower curtain was old, warn, and barely hanging on to the rod and the interior of the bathroom looks more like that of a motel. The other issue was sleep. In the morning, before seven am, it's very noisy from traffic on the street. Constant cars honking. If you're here for vacation, or to relax in your room, you may want to find another place.

The Fiesta American Reforma is probably a fine hotel but I'm writing about the cool bronze and…read morestained glass storefront sculpture at the Banco Santander on the ground level of the hotel. I've admired it for years and I know it was erected in 1970. Someone on the internet claimed it was designed by Antoni Gaudí but I can find no information about it. Someday, I'd like to know the history on this iconic achievement that gives the Fiesta Americana a signature sense of place along Paseo de la Reforma.

This is for the Hotel Breakfast, which gave my husband food poisoning…read more We checked the public facilities (lobby, elevator, and breakfast room prior to commuting to having breakfast there. Things looked great and standard for a nice hotel chain. When we showed up for breakfast (about 490 pesos/person), the service was fine. The waitstaff were more leisurely than the staff at our boutique hotel where we typically breakfast. It took about 15 min. to have coffee, unlike the almost instantaneous offer of coffee at our hotel. The reason why we dined at the Fiesta Americana was we had to meet our tour there and we did not want to rush our breakfast. The offerings were extensive: a lot more raw vegetables and fruits, smoked salmon, rice, eggs and chilaquiles, meat and fish dishes like baccahau. There was an omelette and quesadilla var where diners can order freshly-prepared omelettes and quesadillas.There were also piles of fresh pastries. I took a little of everything and the flavors were milder than what we had experienced at our hotel. My husband, in addition took a healthy serving of smoked salmon. We went on our tour and my husband stayed with the driver because of altitude-sickness. About 8 hrs. later, my husband threw up his breakfast and displayed all the symptoms of food poisoning. He lived on rice, jello and soup until after his return home 2 days later. Researching how smoked salmon can cause food poisoning, it seems that the causes of Listeria, Salmonella, or E coli in smoked salmon is either expired or improperly handled smoked salmon. The fact that Fiesta Americana, a chain that offers all-inclusive hotel stays in Nexico, was less than impeccable food hygiene definitely crosses it off my list of hotels that I would patronize.

The hotel is great. The workers are very courteous and polite. They tried hard their best to…read moreunderstand my poor Spanish. The room was nice and clean. Could not ask for a better room. I recommend booking with breakfast included. The food was good and service was great. The area around the hotel very good; I know many people worry about going to Mexico but I felt very safe walking around. My own thing that is challenging is the buttons for the hotel. They must be too high tech for me because I did have a couple times I just could not press correctly and it took a while.

A very good place to stay. Some reviews talk about slow internet. That is true in the evening…read moreduring high demand. Other than that, it is all good. An amazing staff that goes out of there way to help you. The restaurant is good, the rooms are a good size. The beds are extra firm but comfortable. Showers are big enough for two or more. 24 hour room service is great and not over priced. I can't say enough good things about the staff. The best staff of any hotel I have ever stayed at.

Recently stayed 3 nights for a business trip. Wow - incredible service first of all. The employees…read morewere incredibly kind and welcoming. Special shoutout to Miguel and Isaac who took great of me and went out of their way to accommodate my food allergy needs! Thank you both for making sure I ate well. Food was great! Only issues were that 1. The rooms were so cold! Heat didn't work and blankets were thin and 2. Wish the stairs were easier to find. Although there are three elevators, they were often full given how many we had there. But this was a very enjoyable stay. Great location and very walkable! Felt clean, safe!

By far one of the strangest hotels I've ever stayed. It's beyond modern. It's .... psychedelic…read more Take one look at the mirror above your bed and you'll be in a daze. The checkered bathroom will leave you in a trance. Aside from the oddities of the room, the staff was very friendly and accommodating. Check-in was smooth. The breakfast buffet is delicious. The gym is way too small for the size of the hotel and the equipment desperately needs to be replaced. The spa looked very appealing, especially the jacuzzi, but I didn't have a chance to experience it.

So I have mixed reviews about this hotel. First I came here with just my husband and I and I used…read morepoints to pay for it so I can't really complain . The door man was amazing ! Very friendly and helped with bags not pushy . Obviously we gave him a tip but he seemed to be genuinely helpful The front desk was slow . Slow . Slow . It was actually the door man who got us the help we needed in a timely manner As for the room it was fine but the flooring seems to be giving out in the corners next to the window which was very concerning . We just stayed away from that part . The lights also seemed very dim and I always felt dark in the room even with all the lights on Housekeeping was amazing they cleaned everything so well! There was a restaurant but it really didn't compare to all the food surrounding the hotel As for the area it was perfect walking distance from a lot of events and great food and shopping near by I guess I just expected a bit more of an upscale room

Staff remembered my last name which I appreciate it . The…read moreroom was great for the stay. Clean and spacious. First time going to Mexico City and I'm happy with my Choise. I was in the city without being in the city . Lots of restaurants near by walkable even late at night . Club scene even grabbing an uber was easy. I had to extend my check out and they were able to so quick and easy. The only con was I requested towels 3 times and didn't get it until I got a little upset. Wish they would allow an early check in Waiting till 3 pm is crucial if I had a red eye But overall great hotel Will be back on my next stay.

My wife and kid and I stayed here for a choir trip recently. But we also arrived a day early and…read morestayed extra days after staying here, too. Mostly, everything was quite nice but we did have some problems. All staff we interacted with were very helpful and the front desk staff all spoke English. Some big positives were the food served for breakfast in the lower lobby and also on the 12th floor if you purchased a "Premium" room which entitled you to have the choice of going to the 12th floor not only for breakfast, but for a Happy Hour where you can get wine and beer. The buffet was large and staff kept busy keeping it stocked. If you wanted a little more quiet then go to the 12th floor. The pool on the 9th floor was a great size but the literally attached three hot tubs had no temperature difference. You got the bubbles but this design didn't work for us. Our rooms we stayed in were nice but we also had some problems. One room we had to ask for the shower drain to be unclogged. The clog resulted in the slowly draining water ending up into the bathroom itself all over the place. Another issue we had water dripping from a ceiling light fixture onto the toilet. After reporting this issue and coming back at the end of the day after sightseeing, we were told we had to switch rooms as they could not determine the cause or fix the problem. I did ask for some form of compensation for the inconvenience and was offered a late checkout or bottle of wine but no financial benefit. We took the wine. One of our friends had a nonworking hair dryer. The hotel has some shops where my kid got a beautiful new bag, and they also have travel and financial services in the basement. They have an ATM but the machine did not accept my card, and someone in our group had their card stuck in it resulting in having to get maintenance to pull the card out with some pliers. The lobby bar is open until 1am. Nice. This hotel caters to a lot of groups and conventions. One day, there was a massive protest about Palestine that walked directly in front of our main entrance. Hotel staff would not let anyone in or out and I got scolded trying to take a picture. Police outside also were also stopping patrons from taking photos. One thing I did not like about the room is that to operate any electrical outlets and lights, you have to keep your keycard inserted by the door. So when you leave for the day, there's no heating or air conditioning working. You may consider getting an extra keycard to keep in the slot for the day which we did for the days we were here on our own. The elevators seem to have no rhyme or reason when they get to your floor. They have a bank of four and on multiple occasions it took several minutes before arriving. My family and I overall had a nice time at Barceló México Reforma. They did their best to keep us happy. We were really impressed with the food services. I can also say that there is so much within walking distance of this hotel. We hope to return someday.

If you expect 5-star, go somewhere else. This hotel is decrepit, old and poorly maintained. I…read moreregret booking it for 8 nights.  I had been emailing the property for a few weeks to make sure I got an adapted room. I am on a wheelchair so it is critical for me.  The day of the check in they gave us a normal room and we had to wait for 4h to get an adapted one. Once I asked, as compensation, they gave us a bottle of wine but I would encourage them to be more considerate with people with disabilities. 4h of waiting is not a 5-star experience! No matter if one is disabled or not.  I wanted a premium room but none of them are adapted. I wanted a room with a single bed but none adapted either. I wanted a room with hard floor for easy rolling, none of them are adapted. That's discriminatory. If you are paralyzed you get the worse rooms.  The bathroom adaptations are an afterthought. The bar in the shower is in the wrong place. The soap dispenser is unreachable. The toilet so close to the wall that's very hard to use. Each time I went potty it was a workout.  No other adaptations in the room. The AC remote also hanging in the wall unreachable because there if a bed in front.  The adapted rooms are dated with old carpet floors unlike the renovated ones.  The ramps to get in the hotel are too steep and slippery. The pool has stairs to get in so not a chance wheelchair users can go.  The elevator for wheelchairs is malfunctioning. When you press the L from the M floor it closes the door, then opens again, closes the doors again and then it goes. When I told them about the issue the answer I got was that "this is how it works because it was old". Funny how it doesn't do it in any other level.  I had to request towels twice. You never know what towels you will get each day. The room service is inconsistent and sometimes they knock at 7 PM to clean the room.  Randomly, someone from maintenance tried to get in the room despite the do not disturb sign.  Breakfast is good and varied. There are lines sometimes. The orange juice placed in a lower floor area out of reach of wheelchairs.  Thursday 2/19/26 we didn't get the room done despite leaving the sign to clean and being out for 7h. Not a 5-star experience. First day I had to take a tepid shower with barely any water pressure. When I asked the reception to fix it the next day it was a little warmer but the same. Hotel said it was fixed but it wasn't.  Friday 2/20/26 when we arrive from a long day the AC is not working. Maintenance comes, says they fixed and stops working by midnight.  Saturday, 2/21/26 we have to change rooms because of the AC. They said is fixed but still not cooling. One lady at reception was very unhelpful during the room change because she didn't want to let me check the new room before I packed and moved there. After waiting 4h first day for maintenance to clear the room and end up having issues she didn't understand why I wanted to check it.  310 has the correct water pressure and temperature in the shower so the issue was in the 210 not the hotel in general like we were told. Why do they lie to customers? What kind of maintenance do they run? 310 has no remote for the AC so if you are in a wheelchair you need to call someone to adjust the temperature.  In general, the hotel feels like a 3 star and if you are staying one night it might be ok. I stayed 8 nights and it was not a good experience.  I would recommend them acknowledging the issue the customers bring up. Stop gaslighting them and giving poor excuses for everything.  Fix all the issues as they come and REFORM the whole place paying attention to modern adaptations standards.

My partner and I stayed at Hotel BloCk Suites for 2 weeks. During this time we also worked remotely…read morefrom our hotel room. Overall the experience was good for the price. PROS: Remote working: We stayed in the king suite which had sliding doors that separate the kitchenette from the bedroom. This ended up being a great set-up for us both to work remotely. The connectivity wasn't amazing, but got the job done. If we did have connectivity issues we would go up to their businesses center to work for a bit. Onsite Laundry: They have 2 laundry machines in the basement which they provide coins and laundry detergent. Especially since our stay was for 2 weeks this was a huge bonus. English speaking: We're still learning Spanish so it was helpful that some staff spoke English and was able to help us when needed. Location: it's a really great area and from our experience very safe. They had someone attending the desk at all times. Additionally Roma Norte is a great neighborhood to be in. CONS: Bit noisy: there was construction going on Next door so it was a bit loud at times. Also the cleaning staff listened to music pretty loud outside our door. Cleaning disruption: I appreciate the proactiveness of the cleaning team that being said while we were working from the room we would get calls and knocks about cleaning. I messaged them the rooms cleaning availability and put the do-not-disturb sign on the door, but they would knock anyway.

While most of the categories score well for this hotel, you should be warned that there is…read moreconstruction going on either next door or underneath the building which causes jackhammer sounding noises to be going on all day from about 8:30 a.m. till about 7:00 in the evening. This is unfortunately not noted anywhere on the hotel's website so of course it was quite a disappointment to have this kind of experience.