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    Citizens Bank

    3.0 (3 reviews)
    Closed 10:00 am - 7:00 pm

    Services - Citizens Bank

    Personal banking

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    17 years ago

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    7 years ago

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    12 years ago

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    Santander Bank

    Santander Bank

    (9 reviews)

    Had a loan with them; it took multiple months for them to process a payment check sent by my new…read morelender to pay off the loan. This led to an overage with the closure payment. Now, I've been fighting with them for months to get a check with the overage reimbursement. When you call their call center, you get the runaround, and when you ask to speak with a supervisor, there is usually a 20-40 minute wait. You get told one thing, and then the next time you call, after spending your entire morning on the phone with them, you're told different things, contradicting what the last representative said. I've also gone to the local branch regarding this, and they seem to be a bit more on the ball when providing information but still offer vague answers. I have spent 10-15 hours on the phone with them over the past four months just trying to get this loan paid off and the payment overage sent back to me. They are quick to take the money but horrible to work with when they owe you. The average call into their call center is 45 minutes to 1 hour. Good luck, or better yet, stay away. On a side note, all the other accounts my new loan paid off were processed and closed within two weeks, and that is with checks sent out by snail mail. For some reason, Santander is just super slow to process anything, it seems.

    worst bank ever they tell you have loan and two days later say we don't do kind of loan any more…read moreeven thought they payed for an appraisal. They don't know which way is up at this bank , Please don't trust with your hard earned money

    Chase Bank - ATM

    Chase Bank

    (3 reviews)

    College Hill

    There are a few Chase branch locations in Providence, Rhode Island. I usually go to the Downtown…read moreProvidence and Thayer Street locations. This location is right on busy Thayer Street. The hours are Monday-Friday 9:00 AM - 5:00 PM; Sat 9:00 AM - 2:00 PM; and closed on Sunday. Like most businesses, Chase branches will be closed on federal holidays. I've frequented this Chase Bank branch location to use their ATMs or to speak to the teller many times since moving to Providence. There is usually always a security guard by the entrance. Recently, I came here because I needed foreign currency for a future international trip. I went to the teller and informed her of the amount I needed in JPY. The teller informed me of the current exchange rate and how much I would be charged. The bank exchange rate was close to the public exchange rate plus some fees. The teller informed me that the money will arrive in 1-2 days and they will give me a call. On the transaction summary receipt, it shows the foreign amount, exchange rate, US amount, and that foreign exchange rates include spreads paid to chase and our vendors and may vary from rates quoted publicly. The next day, I got a call that the money arrived and to bring ID to pick it up. It was a very simple and quick process.

    Nice and convenient Chase Bank on Thayer St, probably a top choice for college kids to do their…read morebanking. I went to use their ATM, where you have to swipe your card before being allowed to step into the bank. Good security measure. There were two ATMs with large screens and nice climate controlled area. This bank is located near the intersection with Waterman St.

    Citizens Bank - banks - Updated May 2026

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