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Citizens Bank

1.7 (7 reviews)

Services - Citizens Bank

Personal banking

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139
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3 years ago

Helpful 1
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8 years ago

Helpful 8
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5 years ago

Extremely rude. Charges a monthly fee for bank statements, VERY POOR customer service. The online banking is a nightmare.

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6 years ago

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Photo of Lucy B.
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10 years ago

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Photo of S B.
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13 years ago

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7 years ago

so incredibly rude pay you no interest wont send you a statement without fees very sneaky awful bank

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Rockland Trust

Rockland Trust

(1 review)

Rockland Trust has been my family's bank of choice since moving to MA 12 years ago. The Kingston…read morebranch has been my "home" branch for most of that time, and I have nothing negative to say about my experience. Tellers are friendly, helpful, and may actually remember you by name! The management is great and have made complex transactions easy and seamless. Gail in particular is phenomenal! I was overseas for an extended period and she called personally to verify the "unusual" account activity. Their hours are reasonable and they are part of the SUM bank network which offers no-fee ATMS for the participating banks. Phone service is quick and convenient. Furthermore, I've never felt nickel-and-dimed by this locally-owned bank. New debit card didn't get to your house? They send a new one for free. It's little things like this that make me love using Rockland Trust. Big banking ain't got nothing on them.

From the owner: Rockland Trust is dedicated to our customers, standing as the sole bank subsidiary of Independent…read moreBank Corp. (NASDAQ: INDB). We offer a wide range of banking, investment, and insurance services to businesses and individuals through retail branches, commercial lending offices, investment management offices, and residential lending centers, as well as through online, mobile and phone banking. We build strong relationships with our customers, helping business owners grow their companies, and helping individual consumers be successful by providing straightforward products and convenient service. Our success is based on having respectful and knowledgeable bankers, as well as robust technology available to our customers. These values instilled within our company are reflected in our level of service as well as our ongoing commitment to our community.At Rockland Trust each relationship matters. No matter large or small, old or new, we are committed to serving and meeting every customer's needs. As a result, we have very loyal customers who stay with us, deepen their relationship, and tell their friends about Rockland Trust.

Citizens Bank - banks - Updated May 2026

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