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    Citizens Bank

    2.3 (3 reviews)

    Services - Citizens Bank

    Personal banking

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    1 month ago

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    9 years ago

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    Dedham Savings - Welcome desk

    Dedham Savings

    (25 reviews)

    We have been extremely pleased with Dedham Savings. They were very easy to work with for the…read moreconstruction loan on our new home, and on the transition to a standard mortgage once our construction was complete. I have recommended them to a few of my friends and will continue to do so. Saw one comment about the paperwork to establish a relationship between your accounts in order to transfer. This is true, so be sure to establish that paperwork right away when you open your accounts and you will be all set from day one.

    Horrible service by a few "back room workers" who are rude, upsetting, unknowledgeable re: their…read morejobs! There are also a couple of very good people at South Boston branch who are supervisors that sent me to people that are supposed to know why my outside account has been erased from my Dedham checking account. The name of my savings account bank has totally disappeared from the transaction / transfer listing I had. Who erased it? Why wasn't I informed? Why was this done without my authorization? Why was it erased? I look foward to your answers. Please start training your employees to know what they should do on an everyday level and under extraordinary circumstances like this. Do not change anything on a person's account without them knowing or their permission. The incompetence in this matter is beyond belief! Thank you in advance for your response. Not Jackie's. Ruth Ann Hendricks 339-832-5033 ​

    Citizens Bank - banks - Updated July 2026

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