I rarely leave reviews for businesses, but the service I received from Citadel employee Greg Clark…read moreyesterday was so over the top exceptional and helpful that I wanted to somehow express my gratitude. Kudos to Greg -- and Citadel- for making this customer feel truly valued.

Had a great experience! Dealt with Bridge and he couldn't have been more kind and helpful. He was…read morefriendly and professional and got done what I needed quickly and efficiently.

Sometimes a busy location but the customer service has always been quick and efficient. Thanks!read more

I'm sorry but TD Bank in Aston has a teller there. She's Indian, I'm sorry but she needs to go! She…read morehas no clue. A bank deposit which should only take a few minutes takes her 20 minutes. Its a disgrace. Dion is the absolute best!

I normally go here qnd today i go to withdrawal 4200.00 and the guy gives me a hard time. He tries…read moreto push me toward a cashier check and then he says he can only give it in 20's. Being a winer. I got annoyed because he couldnt fit 4200 worth of 20s in the envelope and i was concerned of getting robbed. Well maybe i was a bit of a dik but this guy has a melt down and starts crying. Literally he was shaking and the whole operation shuts down for 5 min. He goes full on tearing up panic attack and i didnt know what to do. I apologized for hurting his feelings...but geeze...I didnt say anything that bad. Honestly i think he is special. What the heck. Once I started applying pressure to him getting me my money he forgot how to count. He just looks at me and shakes. On my way out i apologized to the manager for being a dik. He winked at me because he knows this guy is a tart.

This branch is open until 6 on week days. In addition, there is a drive up ATM and two drive up…read morelanes. They also have business accounts that permit low balances. Very convenient.

PNC is the worst! We had banked with them for almost 40 years and then tried to get a mortgage from…read morethem. Despite 800 FICO scores they wouldn't approve us. - Andrew Batina and Katie Batista were terrible. Didn't return phone calls or take any responsibility. "It's the underwriter, not us", they'd say. Finally we gave up and applied elsewhere and were approved in a few days. I'll never go the PNC again! Terrible customer service!

This place has a fully-functional ATM and that is about as far as I have ever been inside. Cool…read morearchitecture outside makes me think it was probably always a bank of some kind. They have a public notice kiosk and lions club eyeglasses box out front too which I appreciate, even if it isn't theirs I can say it is right next to their front door if anybody asks.

My debit card was frauded for the second or third time in the couple years since I've been back…read morehere and had to get a new card. This time the teller was able to do it, but I'll still have to wait the 10-14 days to get my money back...

Hello its me, Krystal again. I am writing a review for Police and Fire Federal Credit Union, the…read moreone located in Springfield, PA, 19064. This location has been here since either 2017 or 2018. It is very new. Anyway, this banking institution is located in the shopping center across from Fed Ex, Massage Envy and Olive Garden. Police and Fire Credit Union across the street on Baltimore Pike is surrounded and in good company with Giant Supermarket, Mandee's, Panera Bread, and an eye glass store. I have an account here and I have been a customer since 2014. I joined when I was a Security Professional with Allied Universal. Because this location is new, the inside is beautiful and spacious! I like this location a lot. I would like to give a shout out to Amanda, the lady who I guess you call them member service representatives. Amanda is always friendly and always greets you with a warm smile. I also would like to give a warm shout out to Stephen Iaquinta, Branch Representative. Steve helped me when I had a question about my auto loan with Wells Fargo and I wanted to switch my loan over to Police and Fire. Also Steve is just a nice all around gentleman. Lastly, but not least, I would like to give a shout out to Henry Sancken. Henry assisted me when I had a question about my online banking and is always a funny, always upbeat person! I also patronize the location on City Avenue, but I prefer this location, because there is always a traffic jam on City Avenue and in City Avenue Shopping Center. The only time you can avoid this is early in the morning, when Police and Fire open, which is 8:30 AM. Well thats all Folks!! SEE YA!!!

Here's a thoughtful and professional review you can write for Paula at Suneast Federal Credit…read moreUnion: --- Exceptional Service from Paula at Suneast Federal Credit Union I today I had the pleasure of working with teller Paula at Suneast Federal Credit Union, and I cannot express enough how kind, patient, and helpful she was. Paula took the time to answer all my questions thoroughly, ensuring I fully understood everything we discussed. Her attention to detail and genuine care made me feel truly heard and valued as a customer. I must also take a moment to reflect on a previous interaction I had with Paula, which unfortunately led to a negative review. It's clear now that it must have been an off day for her, as today's experience was nothing short of exceptional. Paula's professionalism, warmth, and dedication today have completely changed my perspective, and I sincerely hope all her days are more like this one. Paula is an asset to Suneast Federal Credit Union, and I highly commend her for her outstanding service. Thank you, Paula, for going above and beyond--it's employees like you who make banking experiences truly positive.

I had a car loan with Sun East since 2021. I never missed payments so I would get Skip-A-Pay…read moreoptions once a year around my birthday. My car was totaled in October of 2025. I had GAP coverage so I thought I was good, but I wasn't. I was never informed by Sun East, verbally or thru Disclosures, that in the unfortunate event of a total loss, that GAP insurance will not cover the Skip-A-Pay's that was offered due to good standing. Not only was my wife injured in the accident that she did not cause, we were forced to get another vehicle out of pocket, we have a new car note, and now we have additional payments for the Skip-A-Pay's that were out to the back of the loan. When i asked Assurant GAP Coverage, they stated they are responsible for the contractual deadline amount. Not the Skip-A-Pay's that were deferred. Sun East failed to disclose that factor. Now I have more debt and a negative impact on my credit score.

I went into the Springfield, PA branch on Baltimore Pike. I waited in line for a teller with 2…read moreother people. 1 before me and 1 after me. The person behind me was loudly complaining about how slow the service is and how bad of a service the branch gives consistently. This was my first time in this branch. Some employees came from the back to assist the teller. One guy attended to the lady in front of me and a lady (maybe assistant branch manager) assisted the guy behind me. After quickly resolving his issue she came to me and I explained that I just need to deposit a cashiers check into an account. She immediately start questioning my relationship to the person, said it was not possible and my request cannot be done!!! Since I had a lot to do and I saw that there was no reasoning with her, I left. I went to another branch the next morning and my check was deposited in 2min. No issues and great attitude. I have no idea why she was so unwilling to assist. Was it her bias, her unprofessional behavior, her lack of knowledge - I don't know!

YELP ! WE REALLY DO…read moreNEED A WAY TO SHOW DISAPPOINTMENT!!! 1 STAR Cause that's as low as yelp rating goes ...... BUT NOT AS LOW AS WELLS FARGO !! As of 1-16-2017.... They have yet to figure out how to transfer funds from a CHASE QUICK PAY a Bank to Bank Transaction (a ACH tranfer) Into your checking account, SOOOOOOOO. ... many excuses... BUT WITH TODAY'S ISSUE - again they continue with the WORST CUSTOMER SERVICE AWARD Check this out..... I go into the bank with a WELLS FARGO CHECK made payable to me. I HAD a personal account with them. NOT ANY MORE ! BUT I DO HAVE A BUSINESS CHECKING account.. Not sure what she was doing on her side of the counter...but hands me back the check. She wanted my FINGER PRINT....I looked at her confused..the teller stated you don't have a personal account. Your right, I don't have one here ANYMORE! I asked what's that have to do with it? Once the check is cashed, I'm depositing a few hundred into that account told her. NO WE NEED YOUR FINGER PRINT ON THE CHECK. She seemed to say it loud. There were a some people in the bank. Hearing we need your "FINGER PRINT " gets looks, get stares...and gets you judged. I said (speaking a bit louder too, and to my defense) NO THAT'S NOT HAPPENING. This is a WELLS FARGO CHECK! I HAVE A BUSINESS ACCOUNT here, THERE'S THE DEBIT CARD... WHAT'S THE PROBLEM?? I am the business, my NAME is on the DEBIT card....same name which appears on my Drivers License. This gets some of other tellers attention. She starts talking to them. Eventually she cashed the WELLS FARGO check. They have a terrible attitude, They are so rude, condescending. Unethical.... incompetent. There motto is more like: HOW CAN WE CHARGE YOU A FEE ?? HOW CAN WE SCREW WITH YOU TODAY ?? Instead of having a person stand at the door ---really ? You did not even greet me or hold the door. get busy, find out why your bank is UNABLE to transfer bank to bank?.. why you don't deposit the checks first?...before taking the charges.. ..........OH GUESSING THERE WOULD NOT BE A FEE CHARGED ?????.... Why are phone charges declined all the time? Why are accounts getting compromised? IT'S ALWAYS SOMETHING WITH WELLS FARGO... IF YOUR NOT A CUSTOMER HERE. STAY AWAY... .....SAVE YOURSELF the HEADACHES AND AGGRAVATION AND MOST OF ALL YOUR MONEY!!