I really enjoyed the atmosphere. very good customer service and I ordered the mocajete it was…read moreawesome. it's really enough food for two people.

Nice, friendly people that were very helpful with the opening of my account. Competitive HELOC…read morerates as well.

The commercial banking team there spent hours with me setting up an online account for my multiple…read morebusinesses. Website is above and beyond other banking websites I have recently used. Interest rates on money market funds are very competitive. Staff is available and ready to help. Did not expect this from a little bank in Elkins!

Outstanding customer service. I recently switched to Citizens Bank of WV and everyone I have worked…read morewith has been so nice and accommodating. Highly recommend!!

Excellent customer service, but there's a six month waiting period to set up bill pay. No one…read morecould explain why. Duplicate checks are twice as much as the same number of checks from Bank of America. And they charge $8 for a notary signature - Truist doesn't charge account holders. So just be aware of the fees and extra costs.

Like all Oakland Banks, First United's business model is based upon "for every customer we lose, we…read moreget 5 new ones so bother serving customers" As an existing account customer I find First United no better at customer service than other banks I have had accounts with. My experience with staff demonstrates a lack of knowledge regarding consumer's right to be respected. Their loan process is like "going to a wife swapping party and coming home alone" no matter an applicant has a credit score over 775. Oakland needs customer oriented banking, we don't have it. First United shows no commitment to customer support.

Eleven years with this bank and they are excellent. Friendly. And caring. Superb customer…read moretreatment. The branch at the base of Snowshoe Mountain is staffed with some of the nicest people on the planet. Coming here I feel like I'm in Mayberry and Aunt B is waiting on me. Superb.

I walked into the downtown branch today and had a very unusual request where a bank official was to…read morecall my credit card company to unblock my card. A young lady by the name of Barbara was so sweet and supporting in my request she went ahead and did it for me. And it actually worked! It was a wonderful experience and I walked out very happy indeed. I need now to open an account and become part of this nice family. Thank you, Barbara and thank you to the teller who went and retrieved her for me.

I love my bank. I have been banking here for years and they are always great. From the loan…read moredepartment to the bookkeepers... best banking service in town!