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    Citibank

    3.1 (28 reviews)
    Closed 10:00 am - 5:00 pm

    Services - Citibank

    Personal banking

    Citibank Photos

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    Jennifer B.

    YELP 100 CHALLENGE 2018 - 67/100. I couldn't have come through at a better time. It was the 1st of the month mid-afternoon. Yet the parking lot is empty. I walked in and I was the sole customer in the entire office space. There were only 2 tellers assigned at the moment, so one of them called me even before I got close to the "line" section. And she must have read my mind because she said, "It's the 1st? And no line?! You came at a great time!" I told her it's almost like being in an even more bizarre episode of the Twilight Zone. They both let out a good hearty laugh. That's cool, I like workers with a sense of humor. Really, I came in to make a simple payment, so, I was I was out of there in less than 30 seconds. TIP: They have a drive thru ATM, if that's your thing. This is the 3rd Citibank branch I've been to in the past three months. I gotta say they've been really consistent with customer service. It feels good having them handling my business. I'd most likely return.

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    6 months ago

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    2 years ago

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    3 years ago

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    2 years ago

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    8 years ago

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    4 years ago

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    6 years ago

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    13 years ago

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    8 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    11 years ago

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    12 years ago

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    11 years ago

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    8 years ago

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    10 years ago

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    10 years ago

    Having to come back into the branch to get the bonuses for opening the accounts is somewhat of a buzz kill

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    Photo of Courtney E.
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    10 years ago

    Used to be a great drive-thru ATM. But on and off - for the past month, the drive-thru ATM hasn't been working. :(

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    13 years ago

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    10 years ago

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    13 years ago

    Small but every helpful people. I had lost my debit card. I went here and they gave me replacement. They are really helpful.

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    7 years ago

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    11 years ago

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    8 years ago

    Waited ten mins in line for a two minute transaction. Only one window open when there were 5+ customers in line.

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    8 years ago

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    7 years ago

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    11 years ago

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    Ask the Community - Citibank

    Review Highlights - Citibank

    Been with them for almost a decade and this branch is like family...

    Mentioned in 2 reviews

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    U.S. Bank Branch

    U.S. Bank Branch

    (1 review)

    Harbor Gateway

    This branch is literally managed and staffed by morons. I've had nothing but issues since US Bank…read moretook over this branch and the customer service has hit an all time low. Line is always long and the wait is even longer. I remember the days when the manger would actually step up and lend a hand to the tellers to take straight deposits and withdraws, not this branch. The manager will either sit there and stare out at the line and when he gets up all he does is try to point people to use the ATM's. I came in to add my wife as a signer to one of the many accounts that we have housed here and I had to leave to make an appointment even though the woman banker was sitting there on her cell phone. Made an appointment and came back about two weeks later and the same banker seemed confused and flustered and still didn't know how to relay the information from the people on the phone to us so she said sorry we can't do this and then literally told me next time put more information on the appointment so I wouldnt waste here time. I knew she was wrong and that it could be done so I made another appointment at the Manhattan Beach branch. Low and behold the gentleman that we spoke with was confused as to why it couldn't get done and did it. Moral of the story, avoid this branch at all costs.

    From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

    Citibank - banks - Updated May 2026

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