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    Citibank

    3.7 (25 reviews)
    Closed 10:00 am - 5:00 pm

    Services - Citibank

    Personal banking

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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Photo of Pat O.
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    7 months ago

    Tammy is so helpful, as is Leona. I use this branch often as I live in Carlsbad. They have never met me down!

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    2 years ago

    The customer service wonderful they areare amazing, If you need Banck service please, this is yourBanck, I recommended yes!

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    1 year ago

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    3 years ago

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    Photo of Alisa M.
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    7 years ago

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    8 years ago

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    2 years ago

    poor bankers here are do limited on what they can do. As a result the service is terrible. Will be changing banks

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    Photo of Emma J.
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    9 years ago

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    7 years ago

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    6 years ago

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    5 years ago

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    15 years ago

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    9 years ago

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    12 years ago

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    8 years ago

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    14 years ago

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    13 years ago

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    14 years ago

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    12 years ago

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    Ask the Community - Citibank

    Review Highlights - Citibank

    Tammy, who does the notary is especially wonderful as is Leona!

    Mentioned in 2 reviews

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    California Coast Credit Union

    California Coast Credit Union

    (32 reviews)

    First off, this isn't so much a review of the Encinitas branch as it is California Coats Credit…read moreUnion's call center, wherever that is. While I lived in North County San Diego, I had nothing but good things to say about California Coast. But things have taken a 180 since I moved out of state and what happened today is the prime reason why. I called to find out whether a check had cleared. After a shortish wait, I spoke to an attendant who could not verify my number because it wasn't accepted by some Experian system they recently starting using to verify numbers. This despite the fact that I've had the same cell number for more than 20 years and have used the same phone to check my balance several times. So then I had to talk to a manager. Of course I want to get this number thing fixed so I don't have to go through a manager every time I want information about my account. The manager tells me there is no way to fix this issue. None. And that every time I call in the future I'll have to go through someone in management to retrieve the information I want. He said that there was no way it could be any other way. Period. I have the feeling that this is more about forcing people to use California Coast's online banking, which is much more susceptible to hacking, than any new telephone tracing system they have. What a pain in the butt.

    I expect alot from the services and the three account types I have with CCCU Encinitas. James Mejia…read moreand his staff are knowledgeable, efficient and all around kind people that go above and beyond to take of my credit union needs. They consistently make me feel like a VIP when I go in or speak on the with them. Don't change a thing!!

    Chase Bank

    Chase Bank

    (27 reviews)

    I scheduled an appointment with Phil and he called before the appointment to ensure he could help…read moreme. He was kind, professional and clear in communication PLUS he followed up with a phone call. I also met with a teller and they were very friendly and helpful as well. Lastly, I was able to have a document notarized and that associate was also kind, professional, and clear in communication. Honestly, I was impressed. It's been a looong time since I've been treated that well by so many employees at a bank.

    I am shocked that Chase allows this branch to operate this branch. I always think of Chase as a…read morepremier banking institution, but this branch is the black sheep of the Chase family. I went in to convert some money in savings paying .1% interest to a CD, and the manager highly recommended that I speak to a personal banker and promised that she would email me the next day. 2 months later I went to the branch to wire money and also spoke with the manager because I never got that call. I spoke with the new manager and was told that the manager I spoke with moved to another branch. The new lady promised to put me in touch with the banker the next day. The same thing happened and nobody had reached out. I feel like they do not want me to make wise investments and prefer to keep my money in cash to pad their reserves since they are not paying interest on it. In addition I was qualified for some premium account with upgraded benefits and nobody had ever brought this up to me. I am not sure if these people are devious or just stupid.

    Citibank - banks - Updated May 2026

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