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    Citi Trends

    2.5 (4 reviews)

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    2 years ago

    Underrated place. They got good stuff and it's very well priced. Only thing is they don't have a fitting room which sucks.

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    9 years ago

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    8 years ago

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    Jack’s Boots & Apparel

    Jack’s Boots & Apparel

    5.0
    (1 review)
    6.7 mi

    We have two stores that primarily sell Western wear & boots here in Fayetteville and that's Jack's…read moreBoots & the Boot Barn. I've been to both and the customer service was very friendly and helpful. If I had to pick one over the other it would be Jacks Boots & Apparel. Reason? Their staff is more knowledgeable about the boots & fit and they definitely have more of a selection. It's funny because I've heard bad reviews about them both and I was treated really nice by both stores. (People say both stores race profile but I'm Black & got much love from both stores? I guess if you look for hate long enough, you'll find it even when it's not present because of your mindset). Boot Barn has a lot of boots but some of them are worn down from people trying them on. Pretty much what you see is what you get. There are no "new" boots in the back because they have no storage. Jack's Boots has a large selection as well. They have display boots and NEW boots in the box. I don't know about you, but if I'm going to drop $200-$500 on a pair of boots, I want them fresh out the box and still brand new. Jack's Boots also has more of a selection of exotic boots for women. Only problem is, Jack's website needs to be updated because it doesn't show half the boots they have in stock. In price comparison to a few western sites online, Jack's Boots saved me $80 on my exotics. My only knock against Jack's boots is their small military discount which is 5%. I mean, c'mon guys, you're in a military town that gives you 90% of your business, another 5% will not hurt you and the troops would sure appreciate it. I'll be back to purchase at Jack's just for the customer service alone.

    Dazzle Up

    Dazzle Up

    1.0
    (4 reviews)
    5.3 mi

    Terrible manager. Company refuses to follow exchange policies as stated on receipt. Manager is rude…read moreand obnoxious. Do not buy here. Go elsewhere.

    Don't buy from dazzle up!! Their customer service is absolutely abhorrent and rude! I took my mom…read morein to the store today in Fayetteville and she is visiting from Utah, thinking that this was a store with good values and a positive message. She spent a good amount of money there, but when looking at the receipt while I was checking out at the register with my items, she realized that she accidentally bought a shirt that she meant to put back because it didn't fit her. I explained to the "manager" Stephanie that an honest mistake just happened, we hadn't even left the store and she just left the counter, she only just bought the item. Stephanie quickly started raising her voice saying that there is absolutely no refunds she can only do exchanges and that we should have read the sign and there were no exceptions and that she should have looked at her purchase before she paid for it. When I said she literally just made the purchase she rolled her eyes looked at the other employee sighing and was giving me this blank emotionless expression like "and your point is"... she started to tell me that it wasn't even my purchase so I shouldn't be in the argument, but it was my mother's purchase and being a paying customer I am absolutely going to stand by my mother. I told her I didn't like her tone and she started yelling at me being condescending and saying no you just don't like what I am telling you. She was yelling at me to where all the customers in the store were watching what was happening. I asked to speak with the manager she said I am the manager so I asked for her managers number. She just hands me a card with an email address on it, I said this is not the managers number, she said that she wasn't going to give me the managers number. I am completely disappointed and upset with our experience and Stephanie needs to learn customer service skills and in my opinion should not be in customer service because if she is treating us like that she is treating everyone that way. I understand a no refund policy but cmon she literally just left the register it's not as if we went home and then came back she only just bought the item 30 seconds before. It was completely out of line for Stephanie to treat us with utter disrespect and loud attitude and she will never get my business. I am awaiting a response from the manager to which I sent an email.

    Citi Trends - deptstores - Updated August 2026

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