I am here right now for an upper scope (gastro procedure.)…read more On mornings when I have not had coffee, I am not a joy to be around-- but this team has been friendly, caring, and engaged with me the whole time despite my likely obnoxiousness! From the first contact in the lobby through the comforting visit from anesthesia, every person at this Cleveland Clinic location has gone above and beyond to make sure that I feel safe and confident. (I think I was in oversharing mode, so that's no small task.) Often when someone is talkative in such a setting the staff is not actually listening, but that's not the case here. I have carried with me since childhood a note in my medical history file that lists a penicillin allergy-- Karolyn (even after listening to stories of my "I was a fat kid" childhood hell) had the presence of mind to catch that detail and brought me a brochure regarding allergy testing for penicillin (it turns out many of us who have such a note don't actually know if we are allergic to penicillin.) Competence being assumed, listening is the most important skill for a medical provider. The Cleveland Clinic employee culture seems to promote this value. The woman who was with me right before the procedure and rolled my dizzy self through the snowy morning out to the the car deserves more than this anonymous shout out, but sadly I was too out of it to catch her name. (For anyone who is curious, the procedure went well.)

Terrible timeline to get an X-ray report! I had an X-ray there on 10/10/24 & was told yesterday by…read morea tech that they were swamped with getting X-rays read! I would NEVER recommend them for excellence in care! You can be sure your bill will be sent PROMPTLY and be over priced!!!!!!!!!

Saw Dr. Noble for a second opinion on for a shoulder repair. Dr. Noble took the time to actually go…read moreove the x-rays in detail and illustrating the cause of the pain and possible avenues for care.

I had an outpatient surgery here. Staff was professional and kind. I loved my surgeon and the…read morenursing staff. Everyone made this a relatively easy experience. The recovery part right after the surgery was a little rough, but the nurse stood by my side and helped me through the process. There were only one or two people left there after me and no one rushed me or pushed me, but they did help me feel well enough to get up and go. While I enjoy Crystal Clinic, the only small complaint I have is with their use of a 3rd party to complete medical forms that patients may need for work. That was a bit cumbersome to deal with. Other than that, the care and the facility itself were great.

Mom is a Senior with end stage heart failure, end stage COPD, and pneumonia. Transported from…read morehealth facility to Summa ER. ER saw her and requested her be admitted. Summa does not take her insurance plan, so now being transported to Akron General delaying care hours more. Disgusting. Insurance and hospitals need overhauled by the government. Mother was a nurse for 40 years, and this is how all the seniors are being treated. Disgusting. Do no harm is the medical oath, but it's all about money. Smh

I had to have a surgery that required staying in the hospital for a couple nights after. I received…read moregreat care from the nurses and doctors. Although I didn't have a huge appetite, I found the food to be good, especially the soups and the bacon they served for breakfast. My room was large and comfortable and I heard very little noise from the hallway. There are huge windows and it felt very welcoming for a hospital room. My room was kept clean and tidy and I had plenty of amenities (wash cloths, toothpaste/toothbrush, lotion, etc.). The pre-op nurse Pam was so nice and made me feel at-ease, even though I was anxious. Nurses on my floor: Chrystle, Melody, and Bryan were all awesome as well as the nursing supervisor Becky who came to check on me several times. Nursing assistant, Liv was beyond sweet and helpful. My surgeon and the residents were all knowledgeable, straightforward, and kind. I felt like this was high quality care and I was kept well-informed of everything. It was convenient having my pharmacy order delivered to my room before being discharged. Great experience at a modern facility.

I had to get my blood work done after recently finding out I was pregnant. Quest Diagnostics sent…read moreme on a wild goose chase trying to get this taken care of. Their hours are extremely inconvenient, and when I showed up for my appointment, that I made over the phone, (at the Akron/Bath location) AND took off work for, they were closed! I found this location instead because they were open 1 hour later so I could just make it. I would give Quest 1 star, but the only reason I am giving 5 stars is because of my nurse Anitra. She was kind, helpful and actually made the experience pleasant. I was nervous because I don't like needles or blood but she talked to me the whole time keeping me distracted and made it almost painless! Quest sucks but Anitra is great! Thank you Anitra!!

Jo Henderson was great in helping with the start of program. They were a team that worked very well…read moretogether. Very pleasant, proficient and professional. You could not tell they were here. Everything in order. Thank you Donna Piercy Local70

From the owner: Health and Wellness: Start with the Heart…read more Welcome to Healthy Life Screening. We provide simple and painless cardiovascular screenings that can save your life. We bring our state-of-the-art equipment to your place of employment and you don't even need to remove your clothing. We are passionate about this service because unfortunately hundreds of thousands of people die each year due to stroke, sudden cardiac death, and other deadly cardiovascular diseases. Many of these people showed no symptoms and never knew they were at risk. Healthy Life Screening has teamed up with local health professionals and corporations to provide you with affordable tests that can catch these deadly diseases before they strike. We invite you to put your mind at rest and attend one of our life-saving events.

quick shout out to dr piccard, finally someone that sits down and explains stuff to you. he saved…read moremy life, got me on right meds, i have had to see him like 3 or 4 times in last 2 mos..thanks for paying attention in college doc. i feel so much better..he truly cares about his patients​

If you go to one building for services, literally each room you go into is somehow a different…read morecorporate entity. You'll get a different bill from each different corporate entity. They make even the most straightforward service unreasonably complicated. You will still be receiving bills from them a year after your visit. Even though your insurer provides you the exact amount you owe, it will never align with any of the CC bills because CC applies any payment to any bill in any amount and any billing date they want. You make a $50 co-pay at the time of one visit but CC spreads it across five different visits in random amounts- $1.83 here, $2.56 there, $14.85 to another one. Avoid obtaining services from CC at all costs. The level of care you receive won't ever be worth it. Akron General used to be great. Corporate greed got the best of them. CC is the worst.

The only reason I am giving 2 stars is the receptionist was courteous and I liked the doctor. I…read morewaited 1 hr. in the waiting room and another 1/2 hr in the room. My visit was uncomplicated, no problems just prescription refills, out within 1/2 hour. My blood pressure was first taken with incorrect technique causing a falsely elevated result. The only other time I had high blood pressure was 1 year ago at this same office for my very 1st time, also taken with incorrect technique ( I am a RN/NP). I told the person who took it when she roomed me.She replied "The doctor will recheck it". He did it properly; it was in normal range. Why should a physician have to take extra time to get a correct BP reading? What if I had not requested it to be retaken? Someone (UNLIKELY an actual health care provider) is packing the schedule.The woman behind me left angry after waiting 1/2 hour and realized I had already been there 45 min. and was ahead of her. She said she scheduled for a different day but told it was this day when she called to confirm and cleared her schedule of all appointments. She left the office angrily loudly saying "poorly run" on her way out. Technology is useful but cold and time consuming requiring scrolling through various electronic pages instead of just viewing a chart that makes sense and communicating with the patient. Today's high tech, insurance and profit driven atmosphere has little concern for "caring", (hence it's name "health care"). My time is precious too.