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Circulation Billing Services

1.0 (6 reviews)

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Charter Communications

Charter Communications

(11 reviews)

My neighbors have Their service and had an issue. The tech came out and told them they need to re…read moreroute the line, that ran over the top of my house. They wanted to bury a line that ran through my property to my neighbors. They asked my wife for permission at which point she told them they needed to deal with me, her husband about the request. I was never contacted. PERIOD. 2 days later I Come home to a trench running from my backyard to my front driveway. Come to find out they decided to lay the line without permission! I contacted charter and angrily expressed my issue with them. A supervisor came out to my house a day or so later telling me they have an easement and didn't need my permission. What do I want an apology? I told him to show me the easement- as I had already done my homework, contacting my title company. There was only 1 easement for pacific power! After 2 months of dealing with a regional manager, they finally agreed they had no easement and no right to bury the line on my property without my permission. I made them remove the line and negotiated a small cost to them to repair what they had done. However, due to their blatant disregard for personal property and lack of knowledge regarding their rights of easements I will never do business with them. I wonder how many other people they were able to strong-arm... Others who may not have taken the time to make sure charter was doing things legally and ethically...

So I have had Charter for a few years and well there service is awful. I have only had a one other…read moreinternet provider, Comcast, and they were far superior. The fluctuation in speed is what I find the most egregious. I'll go from 25ish Mbps dl to under 4Mbps dl in seconds. Meanwhile in the central valley of California I was getting, at $10 extra, 90Mbps dl constantly.

Circulation Billing Services - billingservices - Updated May 2026

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