Drakesbad Guest Ranch - Beautiful setting, but still room for improvement…read more
Drakesbad Guest Ranch is set in a truly spectacular location, but a few operational issues prevent it from being the exceptional experience it could be.
We booked a two-night stay in one of the Annex 2 cabins. About a week before arrival, I attempted to extend our reservation by an additional night. I called multiple times and left messages but never received a return call. I also sent an email and never received a response. As a result, the extra night was never added.
When I arrived, I brought it up in person and was told by the property manager that I would need to return at 3:00 p.m. to see if anything was available. He explained that their communication system had been experiencing issues and that calls and emails sometimes do not come through because of limited connectivity and spotty internet service. Unfortunately, this was my first impression.
Needless to say, the additional night was never added. This communication issue really needs to be addressed. If guests need to modify, confirm, or cancel reservations, they should be able to reach someone reliably.
The ranch itself is located in a remote meadow valley within Lassen Volcanic National Park. It is surrounded by forest recovering from the devastating 2021 Dixie Fire. Burned trees still cover many of the hillsides, but the landscape is showing remarkable signs of recovery. The meadow is filled with tall green grass, colorful wildflowers, and deer grazing throughout the fields. Despite the fire's scars, the setting remains stunning.
Upon arrival, I was surprised to find no clearly marked reception desk or office. There are no signs directing guests where to check in, so you may need to find an employee for assistance. The property manager personally checks guests in using a laptop and escorts them to their room or cabin.
There is also no information provided in the rooms. No guest guide or information sheet was available, so be sure to ask questions about meals, amenities, and property operations.
Since there is no cell service, I asked about Wi-Fi. The ranch uses Starlink, but during our stay the signal was only reliably available outdoors and not inside the cabins. Given today's connectivity expectations, a mesh network or Wi-Fi extenders would significantly improve the guest experience. That said, being mostly off the grid was actually refreshing.
Guests should also know that the Annex cabins do not have electric lighting. Small solar-powered lanterns are provided and offer just enough light to get around after dark. In addition, power to the ranch is shut off nightly from 10:00 p.m. until 6:00 a.m., so plan accordingly and charge devices during the day.
The Annex cabins appear relatively new and are in good condition. My only design criticism is the deck railing. It sits almost exactly at eye level when seated, partially blocking what should be one of the cabin's best features--the VIEW.
One of the highlights of our stay was the dining experience. Breakfast, lunch, and dinner are included, and the staff were consistently friendly, welcoming, and attentive. The food exceeded expectations, and it sounded like the kitchen was happy to accommodate dietary restrictions. They also offered a nice selection of beers from local breweries, which was especially enjoyable after a long day of hiking.
Unfortunately, horseback riding was unavailable during our visit. From what we were told, reservations appear to depend heavily on a single staff member. If that individual is unavailable, horseback rides may not be offered, which was disappointing.
One important clarification for prospective guests: despite what some older information may suggest, Drakesbad no longer has a hot spring pool. The pool was damaged during the Dixie Fire and later destroyed by flooding. Today, all that remains is a pipe flowing hot spring water into a nearby creek.
The surrounding hiking trails, including Devil's Kitchen, Boiling Springs Lake, and Terminal Geyser, were excellent and provided some of the best experiences of the trip. A few sections were heavily overgrown with thorny vegetation, so hiking pants are recommended. In some places the trail became difficult to follow because of vegetation encroachment. During the summer months, you'll also encounter hikers on the Pacific Crest Trail, which adds a unique element to the experience.
Overall, we enjoyed our stay and but probably not return. The setting is undeniably beautiful, the staff are friendly, and the food is surprisingly good. However, improvements to communication, guest information, signage, Wi-Fi coverage, and activity coordination would elevate Drakesbad Guest Ranch from a pleasant stay to a truly exceptional destination.
