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    Circle K

    5.0 (1 review)
    Open Open 24 hours

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    6 years ago

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    Exxon

    Exxon

    (18 reviews)

    I was traveling to visit my son and, unfortunately, found a bolt in my tire. I could hear the nub…read moreof the bolt as the tire rotated. I brought our car to this place for a repair and specified the front left tire where I visually saw the bolt. It was done in the afternoon and my wife drove the car to run some errands. Later that evening I drove us to get some dinner and I heard that sound again. I inspected the tire and saw the bolt was still there. I was quite upset and called the station but the technicians were gone for the day. I asked them to please leave a message for the owner as I need to understand what happened. The next day, I spoke to the owner (Pete) and we determined that there must have been 2 separate punctures on 2 different tires. He suggested I bring in the car that morning so he could look at it. (Keep in mind, this was a Sunday morning where the shop is normally closed.) After arriving to the station, I pointed out the bolt in the front left tire and Pete handled the repair himself. We waited about 30 minute and it was done. And, given the misunderstanding on the initial tire repair, he did not charge me. I left very happy and feeling confident that my car was safe to drive several hours back home. Thanks Pete!

    I cannot say enough good things about Pete Finkenauer and his team at Airport Exxon / Napa AutoCare…read moreCenter. I'll spare you the whole story, but Pete went out of his way to help us deal with a damaged tire. He found a replacement, let us store a lot of our stuff in his shop, had one of his employees drive us to the rental car location.

    Wawa

    Wawa

    (28 reviews)

    $

    I had an unacceptable experience at the Wawa located at 14803 Warwick Blvd on December 21 regarding…read morea $10 winning scratch-off ticket. I purchased the ticket late the night before and scratched it the following morning at approximately 9:00 AM, revealing a $10 win. I then drove directly to this location, arriving between 9:15 and 9:20 AM, to cash the ticket. The employee at the counter scanned my ticket. I clearly heard the confirmation sound indicating a winning ticket. Despite this, she repeatedly rescanned the ticket and then informed me the system showed it had already been claimed. This is impossible. The ticket had just been revealed, and I came straight to the store. When the manager on duty became involved, she was dismissive and offered no assistance. I was told I would need to drive to the Virginia Lottery office in Hampton to resolve the issue. Requiring a customer to travel to a lottery office over a $10 prize--when the problem appears to stem from the store's lottery system or procedures--is unreasonable. While the dollar amount is small, the issue is not. This situation raises serious concern that similar errors may be affecting other customers. The staff showed no empathy, took no responsibility, and placed the entire burden on me. I will be going to the Hampton Lottery office to prove the ticket is valid, but this should never have been necessary. Warning to others: If you win on a scratch-off at this location, you may experience the same problem. This store does not stand behind the tickets it scans or verifies.

    I love this Wawa location. Sometimes the lines are long in the mornings, but I opt for self…read morecheckout which is pretty fast. The customer service here is outstanding. The people are pleasant, if they're out of something and you tell them, they promptly refill it. On several occasions, they didn't have a particular item in the hot case and each time they offered to make one fresh for me if I didn't mind waiting. This place is busy, but they work fast to clear it out. It's clean and the service is great, can't ask for more honestly.

    Circle K - convenience - Updated May 2026

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