COMPLETE DISASTER.the shell on stevenson dr in springfield illinois.the worst employees i have ever…read moreseen,laqueesha OR WHATEVER HER NAME IS with her long fingernails eating her hot wings doesnt want to be bothered by customers.after botching the sale and not being able to help with fuel rewards she blames the customer for her machine locking up and said now you will have to wait 10 min,so going to to the next register was no help because that woman was just as dumb.finally switched pumps from one one end of the store all the way to the other,then had the nerve to tell a disabled person they dam well better hurry up and get out there before someone else does and what do you know still no fuel rewards,FIRE THEM BOTH.HORRIBLE SERVICE.

Wow what a location!…read more Surprise!!! gas stations have real alcohol here! I mean rum, vodka, whisky, etc! Not just wine and beer... however this location has a huge selection of beer and one heck of a huge walk in beer cave as well! It is so nice to be back in civilization. There were so many cool things here... real soft serve ice cream dispensers, a milk shake blender station, a pretty good candy selection, bunches of snacks and regular type drink selections. They are stocked here! They also have a pizzas and sub restaurant inside too. The price of gas here was on par with other local locations. The pumps were fast and there were lots of them. The service here was great too. Truly a great find... I wish more gas station stops were like this one!

This is now a BP named Rapid Rocky's. New building/store and all new pumps in 2021 or s. Plenty…read moreto chop for with pizza and other hot food available. If you buy LOTTO here, they will. It refund you if the clerk makes a mistake on ticket. They say it's the owners rule but it's ridiculous. I learned the hard way...$60 later. SMH

My boyfriend and I stopped here during a road trip. It's fairly clean including the bathrooms,…read morealthough they could definitely use a little more attention. They have a wide variety of snacks and drinks. It was a quick and easy stop for our drive!

I feel like 90% of the stops to gas stations we made were to a Love's. As far as travel shops go,…read morethey are definitely one of my favorites. Their snacks, merchandise, and fast food restaurants built into the location are typically on point. This location was the first Love's visit of our trip. Clean bathrooms as usual, which is why I gravitate towards Love's for long road trips. Using the phone app, we got 10 cents off each gallon of gas we bought here, so that was also a plus. Employees were awesome as usual and everything was as to be expected at a travel center.

Near the exit off Interstate 55, the rvdumpsites.net website had pointed me to a free RV dump site…read more Yes, every so often the "black water" from the RV needs to be removed and while there are some places that charge for allowing you to dump your waste, it was nice to spot a place that offers their dump for free. Fabulous. Easy enough to access, after the work was done I went inside to purchase a cold drink and to use their restroom. It's a Circle K and they had a huge selection of snacks and drinks. A good stop. [Review 19686 overall - 141 in Illinois - 658 of 2023.]

Always top notch. Never an issue here. Very friendly people and helpful. Lost my wallet there and…read moreshe took time to review camera to see what happened.

Opened and has no staff. Unmanned Pumps were working but now they are not. Brand new gas station…read more Who is managing this place. Hope it gets better!!

Terrible. Gas prices are comparable with other stations, but the other aspects of this business…read moreare terrible. First, the set up is really bad. There really isn't enough property here for a gas station, so it is very hard to get in and out. It is not uncommon to be trapped, and unable to get out--particularly if you park to go in the store. And if you drive a big pick-up, forget it. Not worth the hassle. And now to the "convenience store" part of the business. They don't have anything other than alcohol, pop, chips, candy and junk food...oh, and Lotto. If you need a loaf of bread, or any other staple, forget it. They don't have it. I avoid this place and only go here if I have no other option. Too bad our Citgo sold out to the bank. They were more accessible and provided better service.

Very friendly service at all hours. Good discounts on all snacks. This has become my go-to gas…read morestation.

Another Loves truck stop. It's very clean and the fuel islands are new, staff is friendly.read more

1 Star I've stopped…read moreat a lot of Love's locations over the years as a professional driver, and this was by far one of the worst experiences I've had. After fueling, I pulled my truck away from the fuel island and into the staging area so I could run inside and grab a drink. There were no trucks waiting behind me, several pumps were open, and I was not blocking anyone from fueling. While I was already inside the store, my truck was called out over the PA system and I was told to move it. What made the situation ridiculous was that another driver was still parked at Pump 17, inside buying food and socializing, yet apparently that wasn't a problem. Nobody called his truck over the intercom. When I addressed the issue, a tall female employee wearing an earpiece spoke to me in an extremely rude and unprofessional manner. Instead of treating a paying customer with basic respect, she chose to yell and act confrontational. If there was a concern, it could have been handled professionally. Instead, it felt like I was being singled out for no reason. The problem isn't that I was asked to move my truck. The problem is the blatant double standard and the disrespectful way I was treated. Professional drivers spend a lot of money at Love's and help keep these locations in business. The least we should expect is to be treated with courtesy and consistency. Management needs to take a hard look at how customers are being treated at this location. Based on this experience, I'll think twice before stopping at Store #687 again.

Place is filthy !!…read more Hot food is cold Bathroom is nasty Coffee area looks like it hasn't been cleaned in months !!

Road Ranger Staff especially cashiers( Justin and T) greeting fellow travelers. We appreciated the…read moreclean Diesel pumps and restrooms keep up the great work will see you on the turn aroun.