Every time I stop in here at breakfast time, there is nothing in the bakery case. Flavored coffees are constantly empty and no one changes/refills. Twice I've stopped here and they overcharge. Today I paid for lottery and never received the tickets. Good for gas, but not much else unfortunately. I understand everybody is short-handed right now, but nobody seems to care about their job at all anymore. read more

I stopped on my way home to grab toilet paper because well... my kids said they used it all in the house. Mind you the toilet paper isn't high quality so when the tag said it was 2.50 I thought better than nothing. The cashier rang it up as 7$. I explained it was the wrong price. She grabbed the sticker which was the right price of 2.50 then said oh they must have updated the system. If you want it you can pay 7$. Yeah no thank you. She was rude and it was uncalled for. She then wouldn't let me see the sticker to see if it was a match. Needless to say I didn't make that purchase. Customer service on third shift definitely needs worked on. Especially when this is my go to gas station. read more

My husband was in the circle k Day dr/ Ames rd in parma this morning getting me a cup of coffee . We go to this gas station almost everyday for the coffee mostly. As he was checking out he called me at work then put the phone on the counter to continue his purchase. He asked for gas etc..then the female cashier (later to find out her name is "Daphne" or so she said) told my husband to"kick it outside ok?" I literally could not believe what I just heard! She was soliciting a customer to meet her outside in the parking lot?!? I asked my husband were my ears deceiving me? He said "No she's done that before" but he just ignores her.At first I laughed but then My job records my calls so I had the misfortune to listen to it over and over.i spend my money in an establishment and I expect my family and I to be treated with respect. That was not respect nor have I ever heard anything so vulgar in a public business. What if our children were with him.? What if a neighbor or co worker heard such a proposition? I was shocked and absolutely appalled at the implications of this. This neighborhood place that we frequent almost everyday and spend our hard earned money in employs people this repugnant?! My husband was speechless and uncomfortable yet again because of "Daphnes" desperate overtures.Why should we feel awkward when we are the ones spending money here when we could easily take our business to one of the multitude of other gas stations where the company makes it a priority to have the staff that they hire conduct themselves like professionals with pride and decorum. I thought perhaps management should be made aware of the salacious behavior of their employee.i called and a woman named "Daphne" answered and when I asked for the manager she had me confused with apparently another incident that occurred throughout her shift and basically was telling that person never to come in there again. I told her she was confused because I was not in this afternoon and clarified I was calling regarding my husband coming in early this morning and an incident with the female at the register. She then says that was her and proceeds to tell me that she is the Manager!? Then I explained incident,she immediately got an attitude and she denied saying that.(she said she remembers him and described us both saying I know who you two are". That was a bit creepy.)When I told her that call was recorded she said she has video recording and said"oh we'll listen together"as she laughed and laughed and continued to speak in a very nasty tone to me.telling me shes been married for 14 yrs.,that's she is Hispanic with glasses(i asked how is that even relevant?)She then says that my husband is not her type at all and groaned with disgust.Again I asked her how is that even relevant? She never played the video for me as she said.At this point already heard the pathetic proposition too many times and could tell from her deplorable demeanor that she was only going to sink further into the gutter. I had long since grown tired of her attitude and asked for her corporate number. She stalled and stalled and said she had to get it and asked someone else for it several times with long pauses in the interim.Wouldnt a manager have that number readily available to all patrons? Hmm i was left just waiting and waiting and each time I asked her for it I also made it a point to ask her again "And you are the Manager there?? she refused to answer that question even though that was her claim when I asked to speak to the manager. Perhaps she forgot. If this is the type of "management"on site at that location then there truly is no way we will ever be going there or to any other Circle k again.If the management acts like this and treats paying customers as if we are in some ghetto corner store in the inner city I cant imagine they hold their employees to a higher standard.No thanks.My family and I work far to hard to be treated or spoken to in the most inappropriate unprofessional lewd manner we have ever experienced and trust me my husband would have worded this much more harshly as he doesnt mince words.He has been complaining about the environment at that location on Day dr/Ames rd for sometime now saying he always feels like hes in the hood in there and the cashiers are worse than the customers yelling and cursing and making inappropriate comments. I guess I wasnt giving much credence to it although I have heard the staff cursing and yelling but until i heard what I heard with my own ears today and worse than her laughable solictation to my husband was the immature nasty attitude and unprofessional rude demeanor of "Daphne".Absolutely unacceptable and an embarrassment to her employers..now I fully understand what hes been complaining about. My advice to all those that work hard and care where they spend their money...dont spend it at that circle k on Day dr. Its as Ghetto as it gets here in Parma. read more

It's rather hard to give a gas station a glowing reference but this is the grocery/convenience store of choice in our little North Royalton community. The cigarette pricing for my brand is less than surrounding stores. The staff is always very nice and polite. The store is clean. I have no reservations in giving a four star rating. read more

Went to buy gas this morning. Sign on street said $1.98 . Went inside & paid $24 . Got to pump showed price at $2.29 per gallon. Only got 10 gallons for my $24. Went inside lady said she could not do anything because sign wrong. I asked for receipts. When I got home & read receipt it said I paid $1.98 and got over 12 gallons. So sign wrong and they gave me false receipt. Spent 15 minutes to drive all the way back to the store to talk to the manager since he wasn't available the first time. And finally got my money back read more