I had an incident back in November of 2024 with the car wash damaging my truck. I went through the…read morewhole claims process and got an estimate for the repairs. When I went to submit the estimate, I was ignored on multiple phone calls and multiple emails to multiple different people. When I called customer service, they told me to call the location. When I called the location, they told me that they submitted the claim and there's nothing they could do from there. It's a significant gouge out of the paint that's gonna cost me a pretty penny to get fixed. The way this was handled was extremely unprofessional. Ignoring phone calls and emails is just downright disrespectful. I was very understanding and patient through the whole process and it was not repaid in the slightest. I'm stuck at a dead end with no answers and a not so nice bill to pay for repairs. Extremely upsetting overall.

Me and my boyfriend love having a "go-to" gas station. We just moved in the area and went to find a…read morego to. This was our place, there is one staff member a taller lady with medium length grayish white hair and glasses. She is SO friendly and we enjoy chatting with her whenever we go in. But, one day a different man was there, he was older with dark rimmed glasses and super short (balding) hair. We always go to stock up on snacks and drinks for the week and he was SUPER rude to me and my boyfriend, tried charging us twice for an item claiming it "hadn't been scanned" until my boyfriend called him on it. Then before we left he said to us "A convenience store isn't a place to do your grocery shopping". I would think the more money we spend and the more business would be a good thing...

This is an update to a not so good customer experience over the weekend…read more I called the Irving Corporate Office in Portsmouth and left a message. They emailed this store my contact info. The store manager got back to me quickly via phone and I aired my concerns about the fountain soda pricing in the store. The manager explained to me that the policy was Any Size Fountain Soda is 79 cents up to 44 oz and they do not carry 44 oz cups in store. I explain to her that I'm a frequent customer of this store and have been refilling my large soda cups (either 52 oz or 64 oz) here often and have been charged 86 cents with tax everytime. I mention that the actual correct price is 99 cents plus tax for refills 44 oz or larger which is posted on the soda fountain. The manager takes a look at the sign and says I am correct. She is going to find out from the upper level what the policy is. The cashier is question who overcharged me double, did bring this pricing issue up to the manager. I tested the pricing policy yesterday, I refilled my 64 oz soda cup at the North Andover/Haverhill, MA Irving Circle K on Route 125 and was charged 99 cents plus tax, $1.05 total, not the $1.72 total I was charged over the weekend in Hooksett. I was told, the next time I come in, the next soda refill will be no charge, rightfully so! My only concern is that when I came in on Saturday, the cashier should have used better judgment and sided with the CUSTOMER WHO IS ALWAYS RIGHT. I even pointed out the sign with the correct pricing on the soda fountain, but he didn't want to look at it. All I can say is, better training of employees is needed. I did stop by this Irving Circle K store and refilled my 64 oz soda cup and I informed the friendly cashier on duty that the manager was comping my drink from being overcharged over the weekend. I was all set! I am returning the rating back to the proper 4 stars. I thank the store manager for getting back to me quickly on this issue and also Brian from the Irving Oil Corporate Office for calling to check up on me. I was also informed that this store is operated by Circle K, which runs the convenience store and sells the Irving gasoline.

I wish they would put shades on the windows, The sun is very strong…read more It shines right in your face, and you end up walking into people . The people working in the store have a hard time seeing , plus you can't read the register. Please do something. It is not good

Easy access right off 293. Good place to stop right before you get on the highway. Clean enough…read morespot.

If you come to fill up on gas and need to throw any trash away don't expect to do it here.....as…read morethey always have the trash cans taped shut. Maybe just get rid of the trash cans instead of flaunting that you don't allow customers to use them.

Around midnight 15 past there was a girl on March 29th 2006 I ordered online through the site I…read moreordered some night time sleeping meds order some ice cream and ordered mountain dew I get how they change the order if they don't have something but they should notify you if they do and if you don't like something it's crazy but I ordered mountain dew and it looked like clear soda water I tasted it it was really watered down Sprite so I called and was told I did the best I can and I said well since you said it was Sprite is really watered down and I didn't say it in a mean way and she says what you just come to the store and get your own stuff then. And I proceeded to say that's why they have the app that's why you're there that's why you get paid. And if she said people that are lazy only use the app and I said no it's for people who don't have a way to get there and no matter if they can or they can't if you pay you should get what you paid for so therefore I'm going to call in the morning and say how I was treated because I was not treated right you should have said I'm sorry that's all we had if you need something else to come in if you can if not I'll try to fix the situation. It was just really unprofessional and she was very mean very rude voice has anybody else had this problem with the 7-Eleven? The sticker even said mountain dew and it was not.

Semi rude cashier. No restroom. Not like the typical warm and friendly folks in this lovely…read morestate. She belongs elsewhere and not in customer service.