Another bus company flaked on us the DAY OF our reservation. Jimmy's saved the day TWICE at short…read morenotice. Thank you Jimmy's!!! (and never, ever use UTS!)

Absolutely amazing experience and how convenient! Our driver knew all the places to park and drop…read moreus off and pick us up so we were able to really enjoy being downtown without having to walk everywhere! We were going to have dinner and a concert for the holidays and we're actually able to make an extra stop. Smooth driving with ice and water available in the limo as well as glasses for our drinks that we brought

We used e350 to rent a Mercedes Sprinter for my dad's 60th birthday. We had the absolute best time!…read moreThis is the way to go for events!! Our driver, Mark was awesome. He was super nice, patient, and attentive. Our dinner went later than anticipated and he was very understanding. We had an amazing time & will be using e350 again!!

Talk about a AAA service. This is it! We arrived tired and ready to sit back and be pampered on…read moreour drive to the hotel. Oh, we got exactly what we needed and wanted by ordering the 350 transportation service and our amazing driver warm and welcoming, apparently owner, Mark Wilson who made us feel immediately at home. We stepped into a black polished beautiful 350 Mercedes which was a plus starting out ...driven by this charming man who made us feel that we were the most important people on earth at that moment. We made our way to the hotel in a very relaxing quiet way a nice way to start our trip. The exquisite service made us look no further, so we used this service throughout our time there. All I can say is what a treat ! what a company! what a driver ! and what an experience ! It's a touch of class mixed with elegance and topped off with welcome home!!!

Great Service for event. However, after the event, they charged my credit another charge of i$900…read moreafter I already paid in full the $500 plus charge weeks before the event.

DO NOT USE THIS COMPANY! Service was cancelled by the company 20 minutes before pick-up, leaving me…read morestranded for my flight. I've been promised a refund numerous times and have gotten nothing. My trip was 4 weeks ago. I've called every week asking for my refund and now my calls are not being answered. This company is a joke and is stealing money from people!

I encountered several issues when trying to schedule this service. For some unknown reason, my…read moreaddress would not come up in whatever system they use. I could bring it up in Google and other maps but I was asked to call back after they contacted their app's IT support. I did and the same thing happened. Out of frustration, they used another address close to mine and said they would add notes with my address for the driver. The pickup was scheduled for 3:00 so the guest of honor would get here by the start of the event at 4:00. To my dismay, the driver showed up at my address around 3:15 for the pickup instead of the address I had provided. When I called to ask what happened, I was told the pickup and drop off addresses had been switched in their system and they had no idea how. So, the guest of honor arrived late to his own party! Given this and the expense of the service, I was very disappointed and would not use or recommend Ride A Wav.

I was able to get my Mom a Ride the day before her appt. Talked to Lori about the troubles of…read moregetting transport for a wheelchair and she assured me they were the right place to accommodate. Kevin our driver was right on time for pickup. He made Mom feel extremely comfortable. Explaining to her everything that he was doing to secure her wheelchair. Kevin was with her every step of the way. Picking her up at the door and taking her in the office. It's also really nice to be able to ride a long if you don't want your family member riding alone. We will not use anyone else other than Ride a Way. Thanks again Lori and Kevin.

Mr Jones is fantastic! I needed a car service short notice and he was right there to get us at the…read moreairport and take us where we need to go. He was on time every time and very personable. I will absolutely use him again in the future for my travel needs!!

I was in desperate need of a ride to the airport super early in the morning, and I was very…read moregrateful that he was available to take me! Very pleasant and reliable. Will utilize this service again!!

He was professional, and personable, and got us to our event on time. The bus was clean and…read morecomfortable, and the whole experience was hassle-free.

This is the ONLY service you should consider! Kristen is a great help and extremely safe and…read moreoverall I cannot say enough good things about this service. Highly recommend!

Booked a trip from Cincinnati to Chicago for my dog and I. Kristin was amazing! She was very…read moreprofessional and the ride was nice and smooth. Everything from booking to final destination was a 10/10. I would totally recommend them and will be using them again.

My husband and I celebrated our 50th anniversary and our venue had limited parking so we needed a…read moreshuttle to transport our guests to and from parking. Teresa in the office understood immediately what we needed and was always available for last minute questions which she handled personably and with clarity. Jeff, our driver, was a really friendly guy and always had our guests' comfort and safety in mind. We had lots of compliments on the Executive Transportation service. Thank you so much!

Excellent airport shuttle. Great drivers, super clean vans and right on time! It's my go to…read moretransportation service when I'm in Cincinnati.

Nervous Miami mom here who wanted her baby home for Easter. Everything was so easy from contacting…read moreand coordinating getting the info to the company. My baby texted me that the plan had just landed and her driver had already sent her text letting her know he was there. Thanks for getting my baby back to campus safely. It was the easiest part of me tracking her return

From the owner: Transportation services including airport transfers, events, concerts, and group transporationread more

This company has some shady practices. Spoke to Bob for one event last year, quoted me a price and…read morethen closer to the event he finally sent me an invoice, which took forever to get, it was a higher price than agreed upon. Even though everything was done through text and I had proof. So I went with someone else. Being that last year's event was the same as Derby weekend I gave him the benefit of the doubt and attempted to reach out for our event this year. He quoted me a price, again via text but hadn't sent the invoice so I could put down the deposit. I questioned it and Bob assured me that we wouldn't lose the limo he had just been busy. 10 days later he texts me to say we can't have that limo and I quote "the Hummer was booked after we talked". You mean after we agreed and I was waiting for you to send me an invoice that you assured me we wouldn't lose just because you hadn't gotten to it? Seems shady. Bob did offer me two other options, a town car or a party bus at a higher price. I went ahead and booked with another company. I really tried to give them an opportunity to do right and not hold last year against them but I don't think they'll get a third shot at my business. I will say after I told Bob I booked with another company he offered to give gift certificate due to the inconvenience but I passed. Just be careful when booking with Bob's company.

Do not book through this company if you actually want to get on a party bus and to have a good…read moretime. First took them until 3 days before the event to get us our invoice. Then on the day of the event our driver texts us his eta but as he rolls up to the house he says the bus is now broken down and can't take us. It took 15 minutes for him to get a response from the owner on if they could send another bus. the solution was a bus that wouldn't arrive until our ride was supposed to end which didn't work because we were going to see a band. The offer for our troubles was laughable essentially a refund of our deposit and $100 off a future ride. Again do not book through this company unless you want to be disappointed.