we have to relocate and can't take Tilly. I need to know she's safe. she's so sweet has only lived…read morein our house. no others

I started as a foster with PORT in their early days of conception and fostered with them for…read moreseveral months before they decided to completely ghost me. I ran into a situation where I needed some work done at my home, and I could not continue to foster the FOURTEEN foster pets that I had through them at the time. Rather than work with me, help me, and have empathy for my situation, I experienced a lot of pushback, and negative reactions to needing a break from fostering. My phone calls and texts were not being returned. When they were returned, I was met with attitude and a complete lack of understanding or compassion. After much resistance, they finally took the fosters back. They don't supply their fosters with food or supplies as they claim. Not once was I given any supplies for the dozens of animals that I fostered through them, even when I expressed that the puppies I was fostering were going through more food than I could manage. They also don't spay and neuter most of their animals before adoption. Now that I am back in my home, neither Regan, nor Jaime, (the founders of PORT), will return my messages asking about the well-being of my former fosters. If you bend over and break your back for them, you'll be great. But God forbid life happens and you find yourself unable to help, because you then mean NOTHING to them. Proceed with caution should you decide to do any sort of business with PORT. Don't expect a lot of help. Definitely don't expect compassion and empathy when life happens. Edit in response to PORT's reply: Port requires a minimum of 5 days notice for return, except in cases of emergency. I had an emergency. I explained this to you guys over and over and over again and your response was, "that must be tough." I had a dog through you that was being aggressive with a child. But you guys didn't consider a threat to someone's safety an emergency and were of no help. In some cases, I waited more than 5 days for you to help; I waited literally weeks! Not to mention that that dog was pregnant, and when I took her, you never advised me that that was a possibility. So I ended up with eight puppies, when I agreed to one. It was never "clear to you" that our foster relationship had come to its conclusion and that I wished to step away. I quite literally told you that once I was back in my home, I would take the animals back if they still needed placement. I notified you on July 10th that I could not handle all of the puppies. You did not take them until July 18th, and that was only after I showed up to get their shots and microchips, and had to PLEAD with you to help me. I notified both of you that Rusty was a safety risk, and you literally did not care. Even after notifying you of the unsafe circumstances, it took you two days to take her, and that was only after I refused to give you any more leeway. That was also after I had notified you on July 10th that I could not handle all of the animals that I had. You did not take Rusty back until July 31st. I let you know on July 28th that I was having trouble getting the kittens adopted. I notified you on August 4th that we needed to move the kittens. You did not take them until August 15th. As for the spay/neuter, it's irresponsible for a rescue not to spay and neuter before adoption, regardless of any contract. I also asked, several times, about getting my fosters fixed, and you never followed through. Don't gaslight me. You did enough of that when I was actually fostering with you.

Only good things to say about STAF having adopted several cats there over many years. Recent…read moreadoption was a previously adopted cat returned after a rather traumatic home situation. Volunteers (Jean, Amanda, Julie, Amy) were so helpful, supportive, friendly. I can't praise them enough. In just 5 days my "scaredy" cat has left his hiding place, explored the house and is happily settling in. I think this reflects the good care he received at STAF while awaiting a new home.

We recently adopted 2 cats from STAF, Buddy and Asher. We are so pleased with the entire process…read moreand the results. Everyone at STAF is so dedicated. They do absolutely everything they can to make sure that all of the animals' best interests are considered and taken care of. What I appreciated so much is how much detail I received from them. I knew what each cat was eating, their history, medical information and more. We received a huge goodie bag filled with food for each cat, litter, toys, treats and more. Having this makes the transition from the shelter to home go so much better. We worked with Jean who is amazing! Thank you so much for your concern, the details you provided and your honesty. (You alerted us to a potential minor issue with one of the cats which never happened.) We absolutely love our cats and owe so much to the dedication of the volunteers at STAF who made this happen. Susan & Mark

Very nice folks who truly love animals.it was a positive experience interacting with them.i am very…read morehappy with Archie who I adopted recently he's an older cat so I didn't adopt two.i Don't think people realize that they want you to adopt two kittens because this is how kittens best thrive.They have positive reasons for their positions.people would not be doing best by the animals if standards weren't in place.they want the best for animals

I wish I could give 0 stars. We inquired about an 8 year old male dog, Teddy. They told my husband…read morethat every animal in our home had to be neutered. We currently only have 2 male dogs, one which is not neutered. They basically told us that was not good enough and all of them must be neutered. How does that make any sense? We're trying to give Teddy a good home. Because of this places policies that's not going to happen. We have experience adopting dogs. Earlier this year we adopted a male from our local dog pound that required at $5,000 surgery that we had done for him. I hardly ever leave reviews but this place makes it much more difficult for loving penitential adopters to rescue an animal.

Mike and his crew at the Animal House are loving caring awesome people I got a mixed Shepherd Chow…read morealmost 17 years ago and he was the best loving companion they already had him semi-trained ! They're very caring loving people I recommend them highly . If I get another dog I most likely would go through the Animal House .

I never feel the need to leave reviews on businesses unless the experience is either exceptional or…read moreterrible and today it was TERRIBLE. Immediately coming in we were ignored , not greeted & simply asked what we were looking for. No problems there if you want to get straight to the point . Upon seeing the beagles I asked how much they were and she said $800. She then proceeded to ask where I live as in apartment, town home or home and I said the puppy was for my mother ( for her birthday) and she lived in a town home. Let me add my moms house has a big yard in the back , and plenty of great walking trails nearby. She then tells me well no you can't purchase the animal, they are a " barky, loud" breed and can't live next to other people if it's not in a home. I have NEVER in my life heard anyone create a random rule that you can't purchase a breed because it barks ...ALL DOGS BARK , especially puppies like wtf and i mentioned she lives in a town home, as well as her neighbors having a dog. Her attitude wasn't pleasant at all and I feel like she just didn't want to sell us a dog. Even if I lived in a home, next door neighbors can still hear a dog barking wether it's inside or out. She was just quick to dismiss and shut us down. The puppies are overpriced and the customer service is TRASH. I pray they get a new owner some day, I've never liked that lady anyways.

I am so gratefu to Cincinnati Animal Care. A doe was hit by a car two months ago and I have only…read morestarted seeing her again during the past week. Last night, she got up from laying down and was hopping, using only two legs. Yesterday was Easter Sunday and I left a message about the deer. By 8am, a sweet woman called back and said a warden would come see the deer today. By noon, Deputy Mastin was here, evaluating the deer. Deputy Mastin said she was using three legs today! He said she can definitely survive like that. He was wonderful to talk with. I wasn't able to sleep at all last night, thinking of the deer suffering. The reassurance from Deputy Mastin means everything! Cincinnati Animal Care, thank you for being there.

A few weeks ago, I fostered a dog for the first time from Cincinnati Animal Care (CAC) after they…read moreput out a desperate plea for help during a significant snowstorm and brutal cold stretch. They were asking the community to step up for dogs stuck in the shelter, and we were happy to help. When we arrived, we waited over two hours because there were so many people there. I didn't mind the wait -- it actually made me happy to see so many dogs going home. Eventually, we were given a dog named Ace. We were told he had some minor tremors and visual deficits, but no one explained why or gave us any real medical history. He was on medications, which didn't concern me because I'm an experienced ER nurse and comfortable administering meds. I initially agreed to foster him for one week to help during the storm, but after seeing how sweet, calm, and loving he was, we decided to continue fostering him until he found either another foster takeover or, hopefully, his forever family. However, as soon as we got him home, it was obvious he was sick. He was coughing, sneezing, wheezing, and had nasal discharge. I reached out multiple times to the foster team. It took a few days to get a response, which I tried to be understanding about given the snowstorm. When they did respond, they asked for a video and then told me to come pick up antibiotics from the clinic. No one physically evaluated him. No exam. No in-person assessment. But I wanted him to feel better, so I picked up the antibiotics and started them that evening. Thankfully, he began improving and adjusted well to our home and resident dogs. We were initially told he was dog and cat friendly -- he was absolutely NOT cat friendly. Fortunately, we were able to safely separate them. Over the next few weeks, we fully embraced him as part of our family. We bought him a new collar, harness, toys, and special food. We gave him structure, warmth, love, and consistency. We had no intention of taking him back to the shelter -- we planned to continue fostering him until he found the perfect home. Then everything changed. One night, Ace suddenly began vomiting and then experienced a prolonged grand mal seizure that lasted several minutes. We called the emergency foster line over nine times. Each time, we were routed to an automated message saying to call back if it was an emergency. Eventually, I received a text telling me to call again if it was truly urgent. When I finally reached the foster manager, I explained that Ace was still unresponsive, drooling, and not returning to baseline. As an ER nurse, I know what a medical emergency looks like. This was one. I was told it was NOT an emergency and to bring him into the clinic the next morning. I repeatedly explained that he was still altered and actively symptomatic. I also explained that I had to be at work at 6 AM, had no way to transport him in the morning, and could not safely monitor him overnight while he was crated and then left alone once I went to work. I even called both my regular veterinarian and the emergency vet -- both told me he needed to be seen immediately. Despite this, the foster manager continued to say that if I chose to take him to the emergency vet, I would be financially responsible. This back-and-forth went on for nearly an hour while Ace was still in a compromised state. They finally agreed to allow us to take him to the emergency vet "for observation," stating they would pick him up in the morning, call us with an update, and that we could bring him home afterward. We rushed him to the emergency vet. The staff there reassured us we absolutely made the correct decision. They wanted a full history and asked us to stay while they stabilized him, which we gladly did. We didn't leave until almost 2 AM -- four hours before I had to be at work -- but Ace's well-being was worth it. The next day, we heard nothing. I texted the foster manager twice with no response. When we finally called, we were told Ace was "fine," but that they felt we "weren't fit to be fosters" because we went against their advice -- which they claimed was in Ace's best interest. We were told we would never see him again and that if we ever wanted to foster in the future, we would need to schedule a sit-down meeting to review expectations. I was stunned. We opened our home during a crisis. We medicated him daily. We advocated for him when he was sick -- twice. We stayed at the ER until 2 AM to ensure he was stable. And somehow we were the problem? The reality is this: this decision was NOT about Ace's best interest. It felt like it was about avoiding an emergency vet bill. Communication was poor from the beginning. We were not given complete medical information. Our concerns were minimized. We were initially denied emergency care during an active seizure. We were promised updates and the opportunity to bring him home -- and that did not happen. If you're looking to foster, I would completely AVOID this place.

I come here once a month or so just to look at the cats they have. I do love that you're able to…read morepet them through the cage and they always have a lot of space and tons of toys, comfort, and food. I do not support how they keep their beta fish in tiny containers, I think that is absolutely deplorable. Their prices are also a bit steep. I wish all petsmarts took more care of their animals, even the small ones like fish. They still matter.

I like beavis ohio heheh I picked up my pet here and I like it. Brennan Huff was helpful. I wish he…read moredidn't get laid off because he was very helping on what hamster to pick. I chose Gary because we are emotionally related. Me and Brennan became friends at the end of the day.

We are now in our third course with our Great Dane pup at Alice's Companion Dog Training:…read moreintermediate obedience. Have very much enjoyed these classes and appreciate the one-on-one tips and feedback to better train our pup. Every instructor we have had has always made sure to ask if there are any questions each class which is very helpful! Really appreciate the affordability of the classes as they mirror Petsmart training price but with so much more value!! Would highly recommend but do know you have to put the work in to each week to get the best results!!

They are reasonable and trainers truly love what they do. They make sure you and your dog are…read morehappy. Also does private training.

Bad customer service!!! Had to go to petco better service. I will never be back! Tried to buy a…read moreparakeet they turned me down on a $44 bird because I was placing it with a bird I already own, my risk! Which I raised parakeets, went to petco got me a parakeet no problems told them I was putting it with another keet no problem and it cost me $24 half of what petsmart charged . Lady was rude and controlling I went somewhere else, there loss they could have made $44 bucks off me. I will let facebook know the service I didnt receive over a parakeet. Petco is the place to go.

This store sucks! Everyone I go in there is not enough staff or I can hear someone from a distance…read moresaying welcome to Petsmart. Every time I order for pick up.. it never works out, why have a pick up and even worst... I just walk in and grab what ever is on the shelf with no question, sure others do this as well. This store is big and roomy but a lot of time I go the shelves are empty. I have switched my cat food 3x in a year dealing with this store. The last straw and the reason I'm never going back is this time I ordered and my cat snacks and food was expired. Chewy has same day delivery too! And let me add the grooming issues for my cats... it's 1 girl that does cats and she never comes to the phone . The 5x I called I just sat on hold for the cat groomer that has no cats to service. Why can't she respond, why can't an appointment be scheduled in the app for this service as well as for dogs... this is a pet store, not just a dog store. So bias

Dr Kirk and Jennifer were so understanding and caring towards us and our very senior Italian…read moregreyhound. The other vet tech was as well (I didn't catch her name). What was a very sad time for us went better than expected. We (2 cats; 5 dogs over the years) went here to Dr Stratman for decades before he retired and are happy to now have Dr Kirk to take care of our pets' health needs moving forward. We tried other vets and returned here. Dr Kirk is very compassionate.

Never saw the inside of the place. Left waiting in car for 30 minutes. When I called the back they…read moresaid they overbooked and didn't have any rooms open. I didn't know how my adopted dog would react to first time in veterinary office? They suggested side door,they'd call me when ready? My "free visit" lost out on a possible new customer and purchased meds.