Cool employees and radical items. Prices are a bit high, but everything is pricey these days. Lots…read moreof water pipe options, disposables, e-juices, and such. Yeah, I like this place and would recommend it to all who frequent smoke shops.

Great customer service! Friendly Environment as well. Gave me a discount on the glass I purchased…read more Definitely recommend this spot for glass pieces.

Broke a bell and needed one fast. Valued my weed shop, and they suggested here. Parking is…read morechallenging, but the store is full and the owner was great. Got what I needed and went home happy.

They listen and search for many types of lost glass couplings…read more I win... Buy several bottles (extra) at good price of best salt cleaner for your water pipes.. Save some for small glass pipes too.. Screens are here for your needs of many sizes.. -Senior discount- Good advice (purging butane lighter) ---Tobacco license --- Blunt premium moist, tender tobacco leaf to cut and roll. Your fave for the new harvest. Peace Pipe Shop The Avenue..

I have visited this shop many times over the years because they carry lighters, papers, and…read moretactical lens cleaner!! Which if you know how important this stuff is then you know it's great and hard to find. The selection is vast here and they often have various discounts available for their high end products!! Besides that the staff is always super friendly and helpful!!

I redownloaded the yelp app just for this guy. This is the best smoke shop in town bar none! And…read morepeople need to know it! Go see Sammy he will get you taken care of with very fair prices and exceptional customer service. You can tell he takes pride in his business. Trust me!

They have a wide selection of pipes and smoking accessories, everything is well organized and the…read moreprice is good. The employees here are very helpful and polite. Easily the best smoke shop I've ever been to.

Only shop ever that has very kind, caring, happy workers. The guy there talked to me. Had a real…read moreconversation. Smiled and laughed. Customer service excellent. Maybe other shops can be like you?

I paid with a $100 bill and was given change for only a $20 bill, shorting me $80…read more I left the store with the incorrect change and immediately called back to report the error. I called back again later to get an update and was told they(Including the owner) do not have access to the security camera footage. The next day I called again and spoke directly with the owner who revealed that he did in fact, have access to the footage. However, He stated that the cameras do not face the register. When I returned to the store, I saw very clearly (On the giant TV screen behind the register) that one of the cameras does directly face the register. They also Both claimed there was no surplus cash in the drawer, providing me with two different totals. More Incriminating lies. It was a simple mistake that could have been solved very easily. Unfortunately, it has now escalated. I have a witness and documentation of the transaction, and I am currently filing a formal claim. Extremely disappointed in this business. Customers should be very careful -- they do not stand behind honest transactions and will make excuses rather than fix a simple mistake. Not cool man..

We were headed to Graton and I looked up cigars on Yelp and found this place. I asked the young man…read moreworking there if they had a cutter and he showed some for sale. I asked doesn't the store have one? He looked in back and came out and said no. I put the cigar back.

I recently moved to the Petaluma/Santa Rosa area and I've been looking for a new local smoke shop…read more I've tried a couple others in the area, but it always seems like they're just trying to get you to pay the highest price for the worst items they've got. This place is different. As soon as I walked in I was greeted by Yunus, the gentleman working behind the counter. He immediately clocked me as a first time customer and made sure to come over to show me some glassware options. When I declined the first couple for various reasons he didn't push, he just went back to the wall to grab a new one that fit my specifications. When he pulled the one that met all specifications down I assumed he was going to upcharge since he knew that's the one I wanted. But no. He smiled once he realized he had found the one I was looking for and gave me a little first timer discount! We continued chatting whilst he helped me find a small grinder and a bag for my new glass piece. He showed me how the odd little grinder works and helped me find a bag that would fit the piece perfectly! Cant say enough about the kindness that Yunus showed me! If you're looking for a smoke shop anywhere near the Petaluma area, this is the spot for you! Ask for Yunus and hopefully he'll take as good care of you as he did of me! Thanks Yunus! Be back soon!

Mad annoying when you claim to be open until 9 just to close down an hour and half early at random…read moretimes. Not recommended.

I hadn't ever been here before but they were open later than everyone else so I stopped. They…read moreactually didn't have exactly what I was looking for, but the valuable associate who was assisting me assured me that they would order whatever I needed and that they would have it there in the shop for me within 2 days! What a sweetheart. AND he said I looked like a mermaid in my dress. That type of flattery right there cemented in a 5 star rating from me! Thanks so much for being so hospitable and for lifting my spirits! I'm just hoping I can repay the favor sometime soon!

So the first time my boyfriend and I went here, which was around a year ago, the guy working there…read more(long, curly hair, usually tied back and always looks he's got a mouth full) told us if we were regulars he'd give us a discount. We make that our smoke shop and are in there every few days buying stuff and after a couple of months we mentio n to the guy that he said he'd give us a "discount" if we became regulars. He called us liars and said that he never said that and he never WOULD say that which was really unnerving to me because of the fact that we ALL know that's exactly what he said. Having an employee telling you that you're lying about something they said when you AND A WITNESS know that you're not, is super disrespectful, shady and unprofessional.

***** Volcano Smoke shop is the best! Their customer service…read moreis really what sold me! It is a small shop, but if they don't have what you need they are more than happy to order it for you! There is a great selection of high quality items, making it my one stop shop for anything we need. Novelty gifts and heady supplies. I'm so glad there is finally a smoke shop on this side of town! The staff is amazing and the owner truly treats you like family. Highly recommend this place! They even have a rewards program!