This place used to be under great management. Unfortunately I just made my last purchase at Vapin…read morein portage. I just paid .99 for a 60ML bottle of sugar cookie when the sales rep didn't even offer me a better deal for 24.99 for 120ML. It's cool anyone who needs vape juice go to smoke219 in Hammond off Indianapolis bulv. And pay $15.00 for 120ml of premium juice. Keep taking advantage of customers. Hopefully eventually you don't have any. Get a manager who cares a teaches your sales reps properly! Or just bring Max back. You guys are legit just rip offs. Best of luck to you Wally!

I went in there to find something and the guy was nice and helpful enough, and I bought something…read morefor $30. I came home to look more into it, and found everywhere else sells it for $15. I will not ever buy anything from here again. Lesson learned here. Be advised to check prices elsewhere before handing over your money.

Excellent place. These guys know cigars. They have something for everyone. The bar is fully stocked…read morewith all the cigar lounge favorites.

Heard about the Golden Leaf lounges and decided to hit the one on Chesterton. Came in during the…read moreafternoon and had a great time. It wasn't busy, which is what I wanted, and they have a full bar with reasonable prices. They also have a snap food menu in case you're hungry (which is a value add.) Their humidor is decent sized and I grabbed a Perdormo 12 which is a great cigar. I like the layout, seating and lighting. I've got no negatives to list; very clean space and if I was in that area of IN, I'd revisit for sure.

The ppl that work there are awful! I was literally verbally abused by one of there employees. The…read moremanager was zero help. I called there corporate office and they're still investigating but when I went to store they told me I was banned. This was all because they fucked up and my money never went back on my card. I still don't have it, so I will call the person I spoke with from corporate on Monday and see what's going on. This isn't the first time they've done shady shit like this I know 5 ppl that were banned for the same thing. If ppl would just do there fucking job correctly and not speak to ppl like trash. It would all be wonderful. Watch there the worst kind who play nice to your face and then even talk about you to other customers. IT'S CRAZY!!

How can I shop in a store that I can't get in? I was promised that a wheelchair ramp would be…read moreinstalled when the new store was opened. That was several years ago and yet there is no ramp. Not being handicap accessable is discrimination. I cannot shop there let alone be employed. Definitely shows poor customer service and care.

It's hit or miss what experience you will have here, first time I stopped into get a complete…read morevaping setup, the salesman was awesome, walked me through my options, helped me find a great setup for me. Most recent experience wasn't worth 1 star, owner and another salesman on site, went to get eliquid, prices seemed inflated compared to other local vape shops, but due to my positive experience before decided to give it a shot, the owner sat in the office screening his phone calls then complaining about employee calling him. I asked for several popular flavours which they had none of, finally settled on "Rocket pop" which I was assured would work great with my atomiser, so far have burned through two coils due to the vg/pg ratio (despite being assured it would work great) and have yet to enjoy the flavour. I won't be returning to this location, inexperienced staff who are more concerned with complaining about state regulation and the cost of doing business than taking care of returning customers who keep the business in business.

No refunds on faulty merchandise. They did offer exchange but I have no faith in the product,(it is…read morea torch and could explode) with the problem the item has. Also they try to sucker you in with a points/reward system that only rewards the store with your loyalty. Won't spend another dime in there

A friend of mine and myself were in here today as we usually buy cigarette's, piece's and cigar"s…read morefrom this establishment. There was a piece that was in their display case marked for $12.99 and he was ready to purchase it until the person behind the counter checked to see if the price was accurate. After checking the price it was coming up as being $80. Here's our complaint. Working in retail I know that if something is marked inaccurate and it hit's the sales floor we are required to honor that price. No fuss or argument. It isn't our fault that it wasn't priced correctly therefore they and any store should honor that price as marked, correct? There have been a few other occasions where this particular place has done this and we've overlooked it, but now it's becoming repetitive. I know. Why keep going? I now ask that very same question. I think I'll give my business to another place not to forget mentioning that their staff doesn't seem to be the most friendly people.

Terrible customer service. I bought a 20 dollar mr fog vape that didn't work, and tried to return…read moreit later that Day, but they said since I left the store with it, they couldn't do anything. When I purchased the vape, the cashier never said anything about trying it out in the store first to make sure it works. Upon doing some research, I realized this is a common problem with this type of vape. The staff deliberately don't mention this and their no return policy to rip of customers by selling defective products.

From the owner: Tobacco, Vapes, E-Liquids, Hookah Tobacco, Tobacco Pipes, Tie Dye Clothing, Premium Cigars,…read moreIncense, All Generic Cigarettes, Roll Your Own Tobacco. Products: Shisha, Hookah, Vape Juice, Tobacco Accessories, Tie Dye Juul Pods, Incense Pens, Pipes, Apparel, Natural Supplements. Services: Two Other Locations in Portage and Merrillville. Brands: Juul Pods. Location Facts: US-30