Let me start by saying that it is rare to find a cigar lounge in CA that does not require ridiculous member fees. That alone makes this establishment gold in my book. That being said, I just stopped by this Thanksgiving week and was pleasantly surprised. At first I was a bit standoffish because when I entered, everyone was sitting and enjoying a cigar and no one in particular seemed like they were working there. For good measure I was sure to be friendly on approach, said hello to all, and went directly for the humidor. In my experience, spending some time looking things over first will certainly ensure someone comes in to check on you; the longer they take, the more they feel comfortable not babysitting you (in my humble opinion). The humidor here is twice the size of most establishments with a non-member lounge, so it took a while for someone to come in. Once they did, I asked if they were running this fine establishment, and he replied that he owned it. Since I was there visiting, I asked for a recommendation and he recommended a treat for just slightly over what I told him I was looking for. Without going into detail, I will say that I recognized the brand and felt that it was more than a good recommendation and humored him on buying a stick. Indeed, I agree, it was a delightful smoke; I managed to enjoy it until the last possible breath. Now, the humidor was good enough on its own to merit five stars, but the patrons that were there that evening showed me that Cigar House was well worth a second visit. To clarify, the full length of the humidor was chalked full of cigars I had either already tried or read about and the selection of Davidoff's leading up to the main show were amazing, too. We can all stock our humidors with online deals, but having a good cigar provider in the area we live is a blessing. The value here is being able to buy a stick or two and sit and enjoy a warm, comfortable place to light up without paying for a club membership. If you put in the effort, they will get to know you and that is how this works. Now that I know that this place is here, I intend fully on returning. Proper cigar enthusiasts are friendly and welcoming. In my experience, Cigar House had plenty of them hanging around and there were plenty of seats available for more. If you like cigars and want to enjoy one with others who do, too, come check this place out. Be reasonable; if there is no game on the TV, there may not be a good enough excuse for others to be there. Also, bring a bottle of your favorite drink to pair; if you share, they may as well. I hope to be back soon! Cheers and happy smoking. read more

I really do want to give this place a good review because of the variety. The owner almost seemed very genuine, that is until I got home and really understood how he overpriced all of his items. Cigar boxes that online are $200 he sold to me for $400. A "exclusive" box of cigars that he sold to me for $500 are $300 everywhere else. The list can go on. I usually trust stores and know they up price to make some profit, but this was absolutely ridiculous. Save yourself money and just buy your cigars online read more

BEWARE! Owner selling counterfeit cigarettes. No California tax sticker on pack. Owner claimed he purchased at Costco lol. Reported. read more

Great selection of cigars. You find things you can't find in other shops. Great lounge to hangout and smoke in. Prices are fair

Tony was awesome! I had ZERO knowledge of cigars walking in here and Tony helped guide me through the store for a gift for an avid cigar smoker. He had a humidifier room you can walk thru like a candy shop. Shelves to the ceiling of cigars. He also carried a great array of smoking gifts and accessories. Think of the country Ricky Ricardo is from...he's got those too! Reasonably priced and really broke it down for me and made it easy to pick a good gift. I walked out with a gift box of 3 cigars for $78. I didn't feel taken advantage of being a novice cigar buyer and would definetly recommend Cigar House for any smokers in your life (or you) read more

Cigar House - Premium..the "Bentely" of cigars. $78 out the door - Tobacco Shops Near Me - Chatsworth, California

Great customer service. I went in looking for a nice smooth smoke "The Judge ", And was recommended Hoya de Monterrey- Habana. A very rich tasing cigar. It burned nice, very smooth draw, hits of dark chocolate and charred oak read more

Cigar House - The Judge - Tobacco Shops Near Me - Chatsworth, California

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Been coming here for a couple years. Amazing selection of cigars and great people. Looking for a place to smoke and relax Cigar House is the #1 spot in the valley! read more

A good selection of cigars. The guy up front was polite and pleasant. There were two TVs on, one was the news and the other was a movie. I was bringing in a young man who wanted to experience cigars, and this place was open on a Friday morning, so in we went. The prices are what you expect in LA. We enjoyed our cigars in their lounge, and then went on our way. All in all I would come back here again. I gave it four stars because the humidifier was leaking some water at the back of the humidor. Gotta get that fixed. read more

Selling fake Cubans. Stay far away. Sold these cigars to a guy and charged him $500. Dollars not shop here. People no legit B&M shop is going to sell you Cubans read more

Cigar House - Fake Cubans sold to someone and was charged $500. - Tobacco Shops Near Me - Chatsworth, California

Place is empty on Friday Night for a good reason. Called to ask basic questions about the shop. The person answer had only one word responses. Decided to give it a shot anyway Walked in the dude with dark glasses was so unwelcoming and just unfriendly. He had a hard time just saying hello back to me. Sign posted on the humidor door $25 dollar minimum to smoke in the lounge as you walking in. I am probably going to spend $100-200 but I hate petty signs like this. Understand that cigar smokers are not kids. Your customer base are adults that wan to come spend money. Walked right out!!! Whats wrong with us in the Valley. We are like a bunch of Bitter people. Any cigar lounges want my business let me know. Send me a message. read more

Cigar House - Outside. Busy parking. - Tobacco Shops Near Me - Chatsworth, California

This is such a comfortable place to have stick. Great selection of cigars, all the Top brands as well as some rare and ultra-rare editions! Will definitely be back each time I'm in california! read more

Great selection, great group of guys to chill with. If you're into basketball you will definitely love it there.

I've been to cigar lounges all over not only California but this country and I have NEVER had an experience like this at one. Be prepared to spend $25 just to smoke in the lounge. Owner is terribly rude - awful customer service (but in his mind he probably feels above customer service - which may be why it's empty there in the middle of the day when other lounges have people in them all day). Considering not a soul was in there, he should want someone to be in there but his arrogance won't allow him to see that. Paid a different amount than what was listed on the box. The humidor is a mess - stuff everywhere in the most unorganized way. Gave me all this attitude because his cigar cutters weren't big enough - ok, we'll maybe don't sell big cigars if that's such a problem. Honestly I feel bad for the female employee who works there - who knows how she's being treated with this guy. Will NEVER return here, I just came today because it was close to my job - but I'll spend the money in gas to go a little further to a shop that has basic customer service. read more

Stopped in to see if I could find some good cigars and I was surprised at the selection, don't often find this variety of acid and Java cigars. I was very pleased. The person working offered great service and helped me find some new cigars I haven't tried yet. Didn't expect to pick up so many cigars but with the selection plus deal he gave me I was very pleased. With some cigar shops the humidor isn't always the best resulting in cigars that are not fresh or crumple when I try to smoke them but this wasn't the case, I've only smoked the first cigar out of several I picked up but it was fresh and very good. 5 out of 5 I would recommend, and have to several of my friends who also smoke cigars. My only complaint is I wish this place was closer, but definitely worth the drive, I will be returning in the future! read more

When on the west north side of the valley and looking for a few sticks to light, there are a couple options. There are maybe 5 or more "Smoke Shops" but all carry sub par cigars, while they carry a bunch of other things like vape products. So not much options. I have come here a few times, and sadly each time I regret it. The younger sales guy Kris is also a bit(or a lot) of a con-artist. Best bet if in the area....drive a couple more miles and buy from Total Wine, or wait and buy online. If you want to smoke in the lounge, you are best off to drive to Ventura blvd. or someplace else. There is a reason the lounge is empty when I have come. For example the 1875 Romeo Julieta sticks are 4.75 online, while here Cigar House they are 13-15, while Total wine is 9. At least Total Wine is staying close to retail. If you smoke multiple sticks daily, this difference adds up. And I think Cigar House is actually over retail. Same story with many other daily smokes they carry. Cigar House has a decent selection with some great cigars, but they also heavily carry the line next to(inferior) the best rated line from a brand, at the same price or higher. This is a bit harder to explain to some one not familiar with the brand and the similar lines within them. For example, a highly rated cigar (90+) lets say is called "Best Cigar series X", and costs $15. Best Cigar also makes X-Especial with similar labelbut has different tobacco in it, less aged or something cheaper. The store will have a box of the series X and sell out, but carry the lesser label; X-Especial, and sell it for the same or more price as the high rated. Don't expect anything of service, except for a sales pitch of their own line. Avoid this, as they are for the most part your no name bundle $2 sticks that burn great as they are wrapped in a decent factory, but with less than mediocre tobacco, no flavor. Support your local business.... that supports you... with simple, no attitude fair customer service. The reason it is 2 stars is because there are a number great cigar options. He is also dishonest. So I gave 1 extra for selection. But he is over priced, even from other lounge shops. If you need to buy to go, for sure Total Wine. If you are looking for a place to lounge, drive a few miles south to Ventura, and there are a few shops that not only have MUCH better ambiance, but you will also be treated fairly. read more

Stay away from this shop at all costs, especially if you are new to the world of cigars. You will be mislead and tricked into a "deal". I received some cigars as a gift over the holidays and to my surprise they were Cuban. Being a collector of Cuban cigars I immediately became suspicious, one because of the cost, and two because it's not legal to sell them in the states. Well, after a quick inspection, to no surprise I quickly verified 3 of the 6 cigars were indeed counterfeit. The cohiba bands were sloppy, and the limited edition band you see in the photo is clearly not authentic. To top of off, both were missing the UV code (visible under uv light). I have plenty of Cohiba to compare with so it's not even a question of authenticity. These people are unethical and do not deserve to own a cigar shop. It is an embarrassing ordeal tha no one should have to go through. Cigars are about enjoyment and relaxation and these people took that away with the way they conduct business. If someone doesn't know better then it is your duty to teach and inform them not con them. I would rather pay double for an authentic stick rather than being sold counterfeit. read more

Cigar House - Fohiba - Tobacco Shops Near Me - Chatsworth, California

My husband came into this store to buy some Nat Sherman cigarettes that are discontinued. This shop owner wanted $20 a pack for something that's normally $12. He likes to price gouge people and isn't shy about doing it. My husband refuse to buy them. What a gross person. read more

First cigar shop/lounge where they are actually welcoming, Carlos is very knowledgeable and helpful when it comes to choosing the right cigar. This place definitely gained new client,will be coming back. And worth the drive for coming from LA. read more

Great knowledgeable staff - went in to purchase a few cigars and came out with not only great cigars but received a lot of knowledge as well! I highly recommend the Cigar House for your cigar needs. read more

Cigar House - Premium Cigars! - Tobacco Shops Near Me - Chatsworth, California

The shop guy was asleep on the couch when I walked in, then the worker flipped out on me for saying his prices where a bit high. He violently yelled at me while telling me to get the F out of his shop. I have never experienced such unprofessional thug behavior in a business. I was honestly worried the guy was going to physically attack me. I have been smoking cigars for 20+ years and know my way around a humidor and their prices are high. Please be careful going here the worker is rude, violent and dangerous. read more

I walked in at about 10:30am. The young girl wanted to leave. I told her I wanted to hang out and have a cigar. She told me I needed to make a $20 purchase to hang out there. I walked right out, immediately went to a better shop in Woodland Hills (Ventura Blvd), spent $45 there and was as happy as a clam without the owner pressurizing me to make a purchase. read more

Love this place! They have great cigars! Will definitely be coming back for more. Everything was fairly priced. read more

Cigar House - Tobacco Shops Near Me - Chatsworth, California

If you are in cigar lover, you will appreciate the vast collection of high end cigars and humidors. Christopher is incredibly knowledgeable and passionate about sharing and selling all things cigar! He and his father Tony have a good thing going here! read more

showed up at 10:50pm and they're closed. hours on here are not updated. it says i need to type 14 more characters to post this so there you go read more

Walk in @ 7:55 pm to a salt and pepper haired gentleman in black framed glasses too involved in his speaker phone call to bother acknowledging us. Wait patiently untill he feels fit address us only to be told "I'm going home, closed". OPEN sign clearly illuminated and posted hours of operation say closing time is 9pm but ok. Does he treat every potential customer in this manner? I doubt it. read more

I was so impressed that I will be going back again and again. The best selection of Cigars in Los Angeles that I have visited. Best of Fuente and Davidoff selection that I have seen. I was greeted by a very nice lady that was extremely informative and helped me in selecting my cigars. I ended up buying few great cigars that were very rare and she gave me a complimentary cigar with their own brand name which was very good. As a first time visitor she gave me a great deal. I cannot think of anywhere else that has a vast selection of high end cigars than this place. I strongly recommend this cigar shop. read more

Staff was great, new to the world of Cigars and was given in my opinion plenty of attention going over different options based on my past experiences. Happy with my selection and will be back once i go through my purchase. Thanks for making it fun and not at all intimidating. read more

A dear friend of mine suggested I come here to find a container to hold my migraine meds. This place did the trick. My migraine meds are about the size of cigars. I thought the container would smell of cigar, but nope. The employee was super helpful. And the container is still in good condition. Thanks, Cigar House! read more

The Cigar House has friendly and knowledgeable staff. The humidor is well-stocked with many hard-to-find brands. A huge selection of Davidoff. Plus they carry all the cigar accessories you need. read more

Cigar House - The Cigar House Davidoff Humidor. - Tobacco Shops Near Me - Chatsworth, California

In town for a wedding and called the day before to confirm they would be open. Come by the next day when I said I would be in and they say they may have to close down in 10 minutes (around 1pm) due to lack of somebody to cover the afternoon shift. This would throw a big wrench in my day as I planned to hang out here for several hours before I could check into the hotel down the street. Luckily while I was in the humidor somebody came in to cover the shift, so good news there. The humidor was very well stocked with great variety of cigars including plenty of hard to find sticks and limited editions. As some of these other reviews mention the humidor is a little over humidified and near one side you actually feel water drops being spit out of the condenser unit at you. That being said I chose an opus that felt good and it smoked great (no burn issues) so I can't be disappointed with that. Comfy chairs and a Starbucks in the next plaza it was exactly what I look for in a lounge experience and would get 4 stars if it wasn't for the non adherence to the posted hours. Before I left I checked with the employee that they would indeed be open at the posted time the next day after the slight scare from earlier. She assured me they would which was great because I was planning on returning to purchase a few boxes of opus and god of fire which are hard to find at my local tobacconists in my area. Well, sure enough after checking out of my hotel the next day I go over to wait for them to open. The time comes and goes, and after a half hour after they were supposed to open I gave up and left without the boxes I definitely wanted (hence waiting all that time) If properly staffed and reliable I would give this 5 stars absolutely. The humidor humidification system could use a little updating as well. But I'm also admittedly very particular as I'm a certified retail tobacconist myself and previous humidor manager of a lounge in Brentwood. Moral of the story, if you're nearby, check this place out, but definitely call first to make sure they're open and definitely ask if they plan on having all shifts covered that day as well! read more

I simply just came to buy a pack of Marlboro and was in aww of the setup and display of cigars. This shop has everything starting with cigars accessories, cutters, cigar holders, travel humidors, just ask. My friend wandered off into the humidor to find his style, came out, got it cut and the best part of it was... you can sit on their leather couch and light it up. Lighters and big crystal ash tray was there for you to use. I was told that during lunch time, there's always a group of men that comes in and relax smoking a cigar and watching TV shows. It takes over an hour to smoke a cigar, one of the finer things in life to enjoy. I find that both men and women who smokes cigars are sexy!! One of these days... I will make a switch.. LOL read more

I have No idea what that guy Eddie is talking about! The lounge is open for use to regular customers who are NOT members. You just have to spend 20.00 per person. The staff is super friendly, knowledgeable and keep the lounge clean. They make you feel at home even if your not a member. Cigar house has a huge humidor! They have a beautiful private Davidoff humidor in the middle of the lounge. And if you buy any five regular cigars in the walk-in humidor you get the 6th cigar free! You just pay the tax on the freebie... They always have sales on cigars, and bundle deals!! They beat most of the online pricing on expensive humidors and lighters... there is a reason this place has been in business for the last 20 years! read more

Cigar House - The new Davidoff 702 special R with S.T. Dupont - Tobacco Shops Near Me - Chatsworth, California

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DO NOT buy "cuban" cigars from them as they are fake. Walked in there to shop and pretty soon spotted cigars that looked real but upon further inspection were clearly fakes. read more

Great selection! Great people! Best place to buy cigars or accessories. I found out its family owned, it has been for over 15 years and it has one of the largest selection of cigars and accessories. Highly recommend this place. Check it out. They treat you great and have wonderful workers. They also have a great lounge to enjoy a cigar and watch a basketball game. I'll definitely be back soon. P.S Try the Adwani torpedo in a habano wrap. It's their family line. Guaranteed its better than most cigars out there! read more

They have a very hot chick or beautiful woman that works here. They have couches and chairs in the first part of the store so when they host smoking events or when the store manager decides to smoke with friends they are there. Been here twice. My friends have complained about the awkwardness and rudeness. They do have a very big selection inside this humidified room. It can be awkward. Paid about 25bucks for a Cohiba. Upsold me with water bag. So i'm rate this place as pricey and upsellers. read more

Nice little shop with a great selection. Staff has always been friendly & accommodating. If you're in the area, you should check them out...you won't be disappointed. read more

Relatively new to cigars, I've had a few off and on over years for special occasions before diving into the world of cigars. I used to smoke Davidoff cigarettes years back, then I was sad to see, that for whatever reason, they where pulled from the U.S. market entirely. I always had fond memories of that smoke, it was the best cigarette in my opinion. I went searching years later and found that Davidoff made some seriously great cigars. I remembered all the great flavors I experienced even from the cigarettes from Davidoff and decided I wanted to give a Davidoff cigar a try. I started researching heavily, I ran into a great Youtube channel named Cigar Obsession. I started sampling cigars but could not find Davidoff cigars! This made me more determined, on a pay day I was at a local Green Jug, standing in their small humidor and I found a six pack of mini Davidoff cigars. The smoke was amazing. The taste, the experience was truly fantastic! I was determined to find full sized Davidoff cigars. Months later I was driving to work and passed by this place. I decided to give them a call and asked if they carried any Davidoff cigars. To my surprise they said they have the largest selection in the area. On my lunch break, I hurried over, walked into the humidor, and was very impressed. It was the largest humidor I've come across and by this point in time I've been in at least 10 in the area. It was a little intimidating. Thankfully the gentleman working was very helpful and helped me pick out an assortment of cigars. I was really excited to see such a large selection of Davidoff cigars, in fact I believe they carry every Davidoff line of cigars! Additionally I was surprised to see My Father 1922s, Acid, Drew Estates, and a wide range of Ashton cigars, among many others. I got a little carried away, saw the bill but I felt it was more than fair, heck, I didn't even care! If you are looking for a great selection of cigars, don't want to deal with ordering online, resting, and the possibility of damage in the mail, not to mention good customer service, this place is it. Glad I found this place! read more

Great place to hang out and have a good stick. The humador is always neat and well humidified. All the people that work there are good and easy to get along with. It is a bit pricey but not crazy. They do have a great inventory of accessories for lighters and personal humadors. They even have their own house brand but that costs more than the other stuff. I'll stop by when I'm in the area and have a smoke as I sink in those leather couches! read more

This has become one of my favorite stores to purchase cigars. The staff is very knowledgeable and in the few dozen times I have been there, have never seen anyone be rude or disrespectful. The owner goes out of his way to fulfill your request. As for price - some may say expensive - I only smoke the higher end cigars. They have a great selection and the ability to procure the hard to find cigars. I have always been 100% satisfied with my purchases. They have a great selection of accessories as well as pipes & cigarettes. This is one of the few businesses that I give 5 stars to for service, selection and customer satisfaction. read more

An incredible selection of cigars, they have it all. Great looking place and amazing service. They always have great deals too. The atmosphere of the place is clean and friendly. All around my favorite cigar shop. Will be coming back. read more