I regret not listening to the previous reviews and giving this business the benefit of the doubt…read more My first eyebrow appointment went fine--the owner was pleasant, and I was happy to find a place so close to home. Unfortunately, my experience after that left a very bad impression. This review is specifically regarding their no-show policy. While a business has every right to run operations as they see fit, I find this policy excessive and counterproductive to customer retention. I accidentally forgot my second appointment--yes, it happens. I was then charged the full amount of the service ($45). What added to the frustration was that I called 45 minutes after my scheduled time asking if I could still come in. I was told they were already booked, whether that was true or not, I can't say. When I asked to reschedule for the following week, it was never made clear that the $45 I had just been charged would not apply to the next appointment. I had to directly ask multiple times whether that payment would be credited, and only then was I told it was a loss due to the fine print of their no-show policy. So to be clear: the first time you miss an appointment, you are charged 100% of the service with no flexibility. They only send email reminders--no text messages or phone reminders. Every other beauty service I use (nails, hair, lashes) sends text reminders, so it's hard to believe that isn't an option. This feels intentional, knowing many people don't constantly check email. What left the worst taste was the lack of understanding or willingness to make an exception for a first-time mistake, especially when I was only 45 minutes late and had been a paying customer. Policies like this don't just penalize clients--they push them away. Unfortunately, this experience ensures I won't be returning.

I couldn't be happier to have found a new brow place being new in town. I was nervous but the vibes…read morewere amazing and I felt so welcomed and comfortable. Plus -- my brows look AMAZING!

If I could give Veronica more than 5 stars I would! I've been having my eyelashes done by her for…read moreover 3 years! They are extremely natural looking and last looking beautiful as they were on day one for WEEKS! I always get compliments on how natural they look and what a great job she does when I mention that they're extensions. I swim almost daily in the summer, I work out almost daily, and I visits high humidity areas and never have a problem with the lashes. The entire process of having them done is super relaxing and enjoyable.

She listens. I asked for natural looking lashes... but better. She did beautiful work. I recommend…read moreher. I felt fabulous for my son's wedding and I will keep them up with her.

I've been in search for a new local stylist to save my hair and I came across Raquel on instagram…read moreand I looked at a few photos and instantly knew she is who I wanted to do my hair. As nervous as I was I took a chance and I'm so glad I did! She reached out and wanted me to go in for a consult just to discuss what my options were and I was able to book my appointment. She even had a sooner opening and asked if I wanted to go in sooner so of course I did!! Raquel did phenomenal on my hair!! She literally made me a whole new woman with this hair!! She slayed and I couldn't be happier!! Raquel thank you so very much for saving my hair and giving it life! I will definitely be back and become a regular I'll post some before and after photos so you can see the transformation for yourself I also wanted to add the salon was super clean, staff were all so friendly and it was just a good vibe and experience. My appointment was at 8:30am and let me tell you Raquel started my hair right on time. She even took the time out of her day to text me a bunch of hair products she recommended to keep my hair healthy. I appreciate her

Called to get an appointment, left a message and they never even called back. Can't say how they do…read morehair but the service is lacking. *** update *** Kristal did reach out via yelp and let me know that more than half of their staff is out. She is kind and I now can understand why I didn't get a call back. Wish I could have seen her work on my hair, her pictures of her talent look wonderful.

Well, I guess I'll look for someone else. I've left two messages without a call back.read more

We live here in Riverbank, and I like to stay local, so I asked around and found that several…read morepeople recommended this lash bar. I called and left a message and the owner, Bekah, called me back within 20 minutes. Immediately, I realize that she knew exactly what she was talking about. In the past, I have had an issue with glue and allergies. She immediately went into great detail on what was included in the glue and possibly why I was allergic to it. She put me at ease and I decided to go ahead and book with her. I definitely was not disappointed. Her lash lounge is extremely comfortable, cozy, and clean!!

Had my eyebrows waxed and tinted by Sienna. Very sweet and friendly young lady. She truly knows…read morewhat she's doing. I will definitely be going back to her. Very clean and cute shop.

I love going to bat-a-lash! Always feel very welcome and such a relaxing environment. I've been…read moregetting my lashes done my Katie and I have to say she's amazing. I love the most how Katie takes her time to make your lashes look the best and is very informative about how to wash your lashes and keep them looking faboulus! Definitely would recommend her to anyone!!!! Xoxo

Erica was personable, kind and her studio was immaculate. I…read morecame in for a bikini wax. Erica was professional and explained each step. I highly recommend Erica

I have been having eyelash extensions for about 9-10 years now. I had been going with the same…read moreperson for that entire time which I love dearly but my schedule needed me to find someone who would be available during the times I had availability. I decided to give Erika a shot! I was not disappointed! From the booking to the arrival to the whole process and rebooking it was seamless and smooth sailing. She has a cute little office in a multi office building. She offers multiple high quality services that are personalized for each client. Erika conducts herself with extreme professionalism and takes pride and care in the work she does. She also makes it easy for you to book by making booking available online and as we all know that in today's world we are all looking for convenience and ease. If you're looking for a new eyelash tech or a new esthetician or wax professional this is the place to go!

So grateful for Serena I cannot wait to go back she did a amazing job on my hair , everyone was…read morevery friendly & professional

Loved my daughter's hair. Great customer service Snacks…read moreand coffee as well definitely will be coming back. Thank you!

Don't come here for eyelash extensions you just gonna waste you're money! I'm so upset…read more Reply. No you don't help me at all to choose what's best and you're not really friendly! I ask you many times what's best for me? Because I like t have fully eyelashes but not too much and not too long. so I give up and just processed and now they falling apart already in my day two! I just really wasted my many for this coming back there? No thank you!

I wasn't happy with the lash lift and semi permanent mascara. They didn't NOT look nice. They…read moredidn't look soft and only one looked like it had mascara. My right eye lashes were clumpy.