I've been a customer for over 20 years and I always feel appreciated when I visit. The staff are…read morealways helpful and peasant The bank got a make-over a year or so ago and has a beautiful open concept. Comfy seating for waiting for an appointment, they even offer you a tea while you wait. 5 star service.

I've never used the branch itself, only the ATMs (you can get money with your Tangerine bank card…read morefor no fee at Scotiabank branches). There probably isn't a better physical location in town, everything is nearby! Just be careful after dark when the sketchies come out and you'll be fine.

This Bank of Nova Scotia location gets a decent amount of respect from me for one reason: They will…read moreallow you to purchase rolls of laundry money without requiring that you be a customer of their bank. Thank you! Finally! Since when did 'Here's my twenty, i'd like $15 in loonies, $5 in quarters' illicit a: 'Certainly, can I just see your debit card?' For what? How could that possibly be necessary in this transaction? Essentially, what banks are telling me when they won't let me buy laundry money is a) they don't care if my clothes are dirty and b) they don't want to expend the cost of processing coin, bills etc on my behalf when i'm not paying monthly user fees, etc. Grrrrr.... Anyways, moving on... This Scotiabank location will! And I love them for it. If I regularly required teller service at this bank I would probably be a little miffed though. I was in at 11:45am yesterday and waited 20 minutes in line. This bank is only open 10am-5pm, 5 days a week... can't half the staff take their lunch at 1? It seems obvious that a lot of people will need to do banking between 12pm-1pm. Especially when their bank isn't open before or after work. Regardless, the laundry money and friendly service will keep me coming back!

A bank is a bank is a bank in my books. Banks are filled with money that I don't have, the money…read morethat I do have usually has to stay there, and everything that goes through the heads of people who work in banks actively makes mine hurt until I splurge on a $300 belt to make the pain go away. All in all, banks and I have no reason to be friends. This credit union is pretty much just like any other bank except in a nicer building. It looks all fancy with its grandiose columns which makes me pretty happy. If I have to go to a bank, it might as well be wrapped in Roman pomp. It also has a strange rule that you can slam your car into park basically on its front step if you're just running in to use the ATM. Along with the columns, this ends up making me feel all kinds if VIP...like la Lohan drunk-driving her coup right into the line-up at some LA hotspot. The staff on the inside includes multiple young bucks (nice to know that there are spots hiring new grads!) and plenty of folks who can cope with 'old person requests' much better than I ever could. I'd rather take 37 punches to the face than have to go fetch a lady crisper $20 bills for her grandson's birthday card, but I suppose that's why they work there and I don't. So in summary, Ben hates banks, this one is fancy enough to fool me into thinking I'm not just handing my money over to bills, and old people drive me crazy but are in good hands here.

Banking is one of those things that I don't think most people enjoy (except on payday of course),…read morebut I've found banking at Heritage (now part of East Coast CU) has been an absolute joy. They had a nice little display on campus during orientation, which was nice enough, but actually going in and setting up a membership was surprisingly less painful than I had expected. The place was under renovations at the time so it was a bit unorganized and not particularly pleasant to sit around in, but I was seen quickly, different staff came by to make sure I'd been looked after, which honestly got a bit obnoxious, but it was nice to know someone knew there was another living body in the room. Location isn't the greatest for people that are passing through downtown, but at the same time, neither are the other bank locations off Alderney.

I'm a Millenial, or according to Pepsi and the Spice Girl's 1997 campaign, a Generation Next'er…read more These days, that means I do as much as I can technologically with as little human contact as possible. Why call when you can text, right? The same philosophy applies to my banking: why go into a brick and mortar to sort out my financials when I have an app for that? That said, sometimes there are things your fancy tablet app just can't do, so you have to make the effort to go in to the bank and come face to face with a teller. While this isn't my home-base Scotiabank, it is the one closest to my home, so is often the most convenient location. It has a few ATMs inside its lobby for after-hours or quick transactions, and a small but accomodating bank beyond that. It's definitely more a "hole in the wall" bank, as opposed to all those new shiny10-teller counter 2-story banks popping up around town. But it's clean, bright, and the tellers I've dealt with are always nice. I had a couple issues with my card last time, and the teller was able to help me out and helped me change my checking account type to something better suited to my needs. I appreciated her spelling everything out for me. Overall, it's a serviceable location.

Stopped in to the ATM tonight only to find signs on ALL of the machines to say that the machines…read morewere out of cash. Wasted trip driving all the way to ColeHarbour to go to a Scotiabank machine. There are very few locations in Dartmouth. Went to the location off Main street instead where all was ok. Strange as I'm sure that the same cash trucks likely service all of their nearby locations?

Absolutely terrible customer service throughout the entire branch. Both the tellers and supervisors…read morewere rude, impatient and impossible to communicate with. The service is also very slow, with minimal customer connection. I will not be back! Hopefully management will look in to how their employees treat their customers.

I used to do my banking at this HSBC until I had a few separate occurrences take place…read more *A had a cheque go missing after I deposited it into an atm at this bank. It turned up after two weeks. (somehow? I was never given an explanation) * I was consistently treated poorly whenever I required customer service based on being 19-20 years old at the time. Pretty inexcusable. Overall, HSBC has decent rates if you're the type of person who uses their debit card 5 times a day, but the customer service was poor enough to warrant me taking my business elsewhere.

NOT friendly staff at all. Had walked in to open an account and was told unless you have so many…read moredollars minimum to deposit we are not interested. So bizarre. In fact I had 4 times the amount but still treated you like whatever. Second visit was the same. Only do my banking online thank goodness as would not want to deal with these people. In addition they messed up when setting up my account and I had to call Head Office to get it sorted out so I could access my funds. I only went to them as wanted international access to accounts when travelling but definitely not the kind of people you want to deal with. The rep even gave me a bull story assuring me I could do so and so if I upgraded my account. Turned out it was not true and he never even apologized. Again it was whatever. Do yourself a favour and stay away from these people.

I'm glad the Credit Union exists, and I do all my business banking through it, but could the people…read moreat this branch do something about their lousy attitudes? Sheesh, I'd be happy if the teller serving me would even look up and acknowledge my existence. I normally do my transactions at a different branch, (on Mumford Road, where the people are very friendly) but every once in a while I pop in here if it's convenient and I have yet to have a pleasant experience here. These people need some serious customer service workshopping.

I had to pop into this branch today to do a deposit for work. It is a lovely bank with large…read morewindows facing Spring Garden Road and Brenton Street, great for traffic and pedestrian watching while taking care of finances. There was no line and I was in and out in no time flat. The service was prompt and friendly enough, and I appreciated that the tellers had chairs at their disposal, as having to stand all day at a counter isn't the most comfortable of situations. All in all, my little jaunt into the Credit Union was a pleasant experience indeed. It's nice to check out the different financial institutions around town, especially if you've been patronizing the same one for years.

While I do most of my day to day banking through PC Financial. I have a few important activities…read moregoing through CIBC. This bank is at the end of my street and as such is very convenient. Banking is not my strong suit. I'm a very basic bank kind of guy. So if anything is out of the ordinary I'm almost instantly at this branch asking a million annoying questions. The staff here is friendly and explain things in a way that this poor art student can understand. They have also gone out of their way to help me on several occasions. providing money conversions when they didn't technically have to and offering tips on how to access transferred money a little quicker. Convenient, friendly and offering the use of their atm's to PC Financial customers free of charge - CIBC is is a great bank.

My branch is downtown but I go across town to these guys as they are so nice and quite competent…read more The parking in the back is a challenge but don't give into the temptation to park at the Subway, they (Subway) will boot your car. Beyond that its a bank, they have money, they do things with the money.

I have been a TD Canadatrust customer for 20 years, I started as a Canada Trust customer. I move to…read moreNS a few years back and started banking wi the 590 Portland Street, and quickly moved to the Cole Harbour location due to awful customer service at the 590 Portland Street location. Things. We're OK in Cole Harbour until a new manager arrived. This new manager must have something on someone. She is clueless and useless. Combine that with TD's love of service fees and PC banking here I come..