Lovely doctor, you never feel like you are wasting her time. Always very thorough and helpful. A…read morebit about the surgery, it has improved over the years. You no longer have to wait for weeks before getting an appointment! I find the staff very helpful and pleasant.

Margaret street surgery is a well established surgery with a friendly feel to it. The surgery has a…read morecar park but it fills up very quickly. The surgery itself is always clean and well presented. The receptionists are always helpful and the doctors (for the most part) are excellent and will take the time to listen carefully to your complaints. It can take time to get an appointment here and also getting through on the phone lines when making emergency appointments can be difficult but overall I have no complaints on their service.

If there was a zero I would give this practice a zero rating. Its not one I use personaly nor…read morewould I choose to if I lived in the area however but both my elderly parents sadly were users and both were badly let down in a number of ways. On a general level car parking is not good; trying to get through on the phones is hard work, getting a timely appt does not happen. On specifics they will not do home visits, my mother has been ill for some years now and has no transport of her own yet she has been expected to make her own way to the practice rather than a doctor coming out to her. On all occasions during this time every request for a doctor to visit her has been declined the last occasion she made her own way (walked) to be sen by a nurse practitioner who told her to go home and take some tablets. That night she used her lifeline to get an ambulance who rushed her to hospital where they diagnosed double pneumonia. Following her discharge no attempt was made by her practice to check on her well being despite them being sent the notes from the hospital which would have detailed the issues she had. Sadly a few weeks later she again called an ambulance and was taken to hospital where they found that the double demoniac had returned. Had her GP/practice taken any interest in her after the first discharge they might have been able to prevent the re-occurrence, needles to say again after the second discharge no contact was made. Having moved from the area the difference in the support provided by her new practice is immense, despite having only joined the new practice a week or so previously when they were called re her condition they came out the same day and did a further visit the following day and arranged for a physio to visit her to help with her condition which they did within two days and are continuing to support her. Needles to say nothing like this was provided by her previous practice One could question the work ethics of this surgery but this should be left to the professionals who I assume carry out reviews periodically to ensure that NHS money is being well spent and that they are delivering a good service. As a user albeit by proxy I would strongly suggest that they do need to be looked at

Dr Morgan is lovely, she is easy to talk to and really helpful.read more

A great doctor's surgery. There are 4 doctors in the practice and they are all knowledgeable,…read morefriendly people. As is the case with most practices, there is a wait for a routine appointment -about 2-3 weeks last time I tried to see my doctor, although it is quicker if you just see the next available doctor. Emergency appointments are available the same day if you ring and book it early enough. There is a self checking in system which helps cut down the time of waiting for an available receptionist. Patients are notified that they are to go to the doctors room by a LCD display so you can just sit there waiting for your turn. Sometimes the appointments can be a little delayed, the most I've had to wait is about an hour past my allotted time but this was due to an earlier emergency. Repeat prescriptions can be ordered in person or over the phone and sent straight through to the pharmacy next door, this usually takes a couple of days. Midwives and health visitors are usually very good. The HV's run free classes on baby massage which is a very nice way to interact with your new baby. All in all very good all round doctor's surgery. Deducted one star for the delay in getting routine appointments.

I have now moved away from this surgery due to a house move, but used it until a couple of years…read moreago. The practice is vey friendly, and you do not usually have to wait very long to see a doctor. I usually saw Dr Morgan, the female doctor, who was very friendly, and helpful. When I did not want antibiotics she went the extra mile to find the right drugs for me.

Fantastic doctors who will go out of their way to help. They kept pushing the hospital until I got…read morean appointment, and kept getting onto them for results. They are always easy to get hold of and I have always been able to see them on the day that I've called for an appointment. They always seem sympathetic to your illness/injury. I've been back and forth to them a lot recently with various things, and they have never thought as me as a hyperchondriac but have continued to see me until a diagnosis has been found. Since then they have been very supportive even phoning me back if I've had any questions.

This practice is quite large, with three doctors, a practice nurse and a dispensary. The staff are…read moreall lovely, though occasionally you do have to wait for some time after the stated appointment time. I don't mind this too much as the doctors always give you the time you need and don't rush you.

this is a really nice and good drsread more

Dr Webb is lovely. I can talk to him about anything without feeling embarrased. He doesn't seem to…read moreprescribe unneeded drugs but is always willing to listen.

Its now rosser and partners kahrn retired years ago , ( docs are not very friendly)read more