I've been a patient for years and my Dr. recently left, no big deal, it happens. My well check is…read moreannually around July, and had labs done then as well (7 mos ago). The issue I have is that they refuse to authorize my pharmacy to a refill of a prescription for a low dose statin that their Dr. prescribed (for a one year term refilled every 90 days) without seeing me and getting new labs - In other words, they want me to pay for an appointment and new labs that my insurance will only cover once per year....because their employee left. But they have the labs, which is what providers use to determine whether the prescription is warranted. Statins are literally the most prescribed medication in the US and they have all the evidence to validate a simple refill but are trying to force me to pay a significant out of pocket expense to get it.

Extremely frustrating office to deal with. Exam tables are ripped. Didn't have vaccines for months…read moreover 4 months. Reno and staff are nice and seem caring but it's a poorly run office and we won't be back

Best and most intelligent physician that I've ever had. He truly cares about his patients.read more

We saw Dr Blount as a family for years while living down there. They wanted to charge are daughter…read morewho was just 15 years old and going to school. We said why would you want to ruin her credit at the age of 15 years old? I would not use this Dr and especially the staff are so uppity it's sickening. We had the Veteran's Administration to get my husband's medical records and they will not give them to them even by signing a disclosure for the VA to get them. They must be against veterans period. We even asked for the records and they won't send them to us.

Receptionist would not provide basic information on pricing for a service nor was she able to…read moreconfirm if they provide the service I was in need of. She would not transfer me to someone who could provide an answer.

Palmetto Family Health Care in Destin, Fl was fabulous! They got me in right away and promptly…read moretreated my symptoms. Yvette Donaldson was so friendly and honest, and she even called and checked on me that evening! I was on vacation so I was so appreciative that they alleviated my pain! Awesome Health Care place!

It is impossible to find general practitioners accepting new patients but I was able to schedule…read morewith Dr. Ronald Gavilan for three months later. I waited three months and then a few days before the appointment they said that the doctor is no longer accepting new patients and cancelled the appointment. How could they schedule me as a new patient just to change their mind right before the appointment months later?!?! I will be avoiding Ascension Sacred Heart from now on. They clearly don't have their act together and they don't mind wasting people's time.

I dread my appointments here, still forcing masks on healthy people, long waits on hold, and now I…read morecalled to get a referral for a second opinion on a surgeon. I have already gotten a referral but just needed another. Nope gotta come in again. I hate this place & always feel like I need a shower when I walk out.

When you're on vacation and get a kidney stone, you want to go somewhere where you'll be taken good…read morecare of. Ascension Sacred Heart does just that. My husband drove me to the ER, but I was getting sick so violently I couldn't get out of the care. ER personnel came out to our car with a wheelchair, waiting patiently in the warm sun till the spasms were over. From the moment I was wheeled in, everything was handled calmly and orderly and kindly. It was a weekday morning so it wasn't really busy and I was seen in just a few minutes. I was wheeled back to the ER where the real work began. Now, I'm in pain and there are things that have to be done before they can deal with the pain. I was patient through that. I understand. And what they had to do...take blood, set up an IV, hook me up to monitors, etc was conducted with efficiency and gentle care. Then came the pain meds. One had to be "pushed" through my IV. Having gone to nursing school (but not graduating), pushing a med via an IV is an important skill and my ER had it! She explained all that would happen as the drug entered my body. She kept reinforcing her explanation as the drug began to take effect. I appreciated that! A second pain med had to be administered and by the time I was rolled to get a CT scan, I was feeling much better. The PA in the ER knew exactly what to, popped in frequently to check on me and practically held my hand as the stone passed. The facility was SPOTLESS. All the staff were calm and kind and seemed to really like being in the medical field, helping people. I usually have more questions than the average patient, and each person I came in contact with STOPPED and took time to answer all my questions. You don't want to have a medical emergency when you're on vacation. But I am truly thankful that Ascension Sacred Heart was close by for my needs. Great place. Great people.

Billed me $20,000 for a colonoscopy with no complications. Genuinely, find another place to go if…read morepossible. People and treatment was outstanding and my nurse was an Absolute pleasure in a bad time. But 14k for the "Surgical Procedure" (a colonoscopy) alone is absolutely atrocious and downright sickening. 0 Stars if possible.

On a Saturday I got in and diagnosed in an hour. Everybody…read morewas awesome . From the front to the back

Non deserving of a star. I have had so many horrible experiences with them, and I still manage to…read morecome back. Just paid them a visit august 1st. for my son's face. We assume impetigo. This visit was when we found out they no longer take my hmo insurance through Florida blue. Great. $150, but it's an emergency so I obliged. Very aggravating though :) We see the doctor, she's great. I say it's impetigo. She agrees, but didn't do any more thorough inspections of her own, so I assume that's definitely what he has. She prescribed him a topical ointment. We have been applying as needed every single day since, and it hasn't gotten better. It's not horribly worse, but not better. I call back August 7 (today) asking if there's any way we could be prescribed antibiotics because HE STARTS SCHOOL IN 4 DAYS. the nurse says "if you hold I will speak with a doctor and see what he says." *5 seconds later* "sorry ma'am you're going to have to come in for another check up" ma'am, it's only been 5 seconds, there's no way you talked to a doctor... she gets defensive saying she doesn't know where this conversation is going and that she doesn't have the energy to argue. I hang up. No resolution. Only money to be spent. Idk. Maybe this is just the American health system, and they don't do pro-bono or help those who really can't afford healthcare without insurance. I'm a single mother on one income and have spent $450 in the last week, including this last visit, on top of school supplies and clothes shopping for my son. Didn't think asking for an oral antibiotic required another $150 appointment just to be like "yes you're right, here's a prescription for amoxicillin" please do better. Not everyone can pull money out of their ass, especially when you stop taking their insurance a day before they show up for a walk in appointment.

Dr. Clark treated my daughter while visiting from out of town. she quickly diagnosed and treated…read moreher with care and professionalism. I highly recommend her clinic.

My family of girls have been coming here for several years now. Dr. Lisa Clark is very easy to talk…read moreto and talks to you not at you. We also get our annual paps here too...sorry guys. Appointments are fairly easy to get however their hours are a bit odd. They close pretty early each day. The office is small and cozy, the receptionist is pleasant and the nurse is awesome! That sums it up. Check her out, we're very happy here.