We recently moved to the area and needed a pediatrician for our child. This practice is amazing…read more(and doesn't require vaccines!!!) HUGE PLUS! The doctor was very good with the child, listened and took her time to hear all our concerns and questions. Very clean and professional practice. Highly recommend.

I so appreciated Mrs. Fickling! I've never had a…read moredoctor/nurse practitioner who spent so much unhurried time with me. Love the fact that she is interested in getting to the bottom of my symptoms not just medicating them.

the term "grifter" comes to mind. she's a joke! most expensive "concierge", but anything but! i…read moredon't think she knows if she's coming or going...peddling over-priced mlm vitamin products, then pushes the latest (& most expensive new big pharma drugs to hit the market - if you don't like these or don't want to pay ~$500/mo for them, you're told, "i don't write rxs". wtf?

Discourteous and dismissive front desk staff. Not knowledgeable in insurance companies they accept…read more Not concerned with patient needs. Focused on money, not healthcare.

I regularly see Megan for Botox for my headaches. I feel like she always takes the time to listen…read moreto me and genuinely cares about me as a patient. The staff here is always extremely nice and helpful as well.

Terrible place…read more Please do yourself a favor and run far away from here. The dr is all about charging you money and signing you up on special Medicare plan. If you do not sign up, you are asked to leave practice. No concern for you as patient. All about the money. Really sad experience. I will never go back.

Why does it take 3 hours of sitting in a waiting room waiting to fill a prescription after having…read morealready signed in remotely. You got 5+ staff joking and having fun behind the counter, servicing 1 person at a time. I still have not been called up to get my prescription and iv been here for well over 3 hours. Worst clinic pharmacy iv seen in 22 years of service Edit: thank god for the window workers. They are very sweet and professional...pharmacist however....

Been going to Lyster for decades. I've never been misdiagnosed or not listened to except for maybe…read moreonce (in almost 30 years!). The facility is always clean, staff has always been respectful. I am blessed because I've experienced worse on other military installations and civilian care. Be your own advocate and speak up if you feel something is not right.

Quality care from passionate providers! These are the best obesity medicine providers you're find…read morein town!

Kaitlyn really cares about her patients!! Been seeing her over a year - keeps me updated on RXs and…read moreif I need anything or have any questions I text and get immediate response! Love it! Personal care at its best!

My primary care doctor told me to see a ENT for the pain in my right ear and some kind of mass in…read moremy throat. I searched for a ENT covered by my insurance and called this office. I explained my problem and the lady made me an appointment with Dr. Harris. I went this morning and met Dr. Harris who wasn't friendly and did not introduce himself, After telling him about the pain I was having, he felt my neck and then RUDELY said I don't treat this, I treat vertigo. This appt was a waste of time that could have been avoided. If this ENT doesn't treat ear pain then I should have been told while making the appointment. It would not have been made.

From the owner: West Main Medical Center in Dothan, AL, provides Dale and Coffee counties with the finest primary…read morecare doctors in the region. Their physicians are board-certified and have years of experience delivering quality health care to their patients. The doctors and staff at West Main Medical Center know how important it is to find a physician you can trust. Their team is dedicated to providing quality care, offering medical exams and treatments that help you live your healthiest life. They provide preventative care services, X-rays and diagnostic testing, pre-employment physicals, weight control management, and audiometric and pulmonary testing. West Main Medical Center's doctors are family care physicians who are experienced in treating patients of all ages. From infants to adults, their friendly staff is focused on providing comprehensive health care to every patient. Their goal is to help you feel right and reach your health goals. When you're not feeling your best, you can trust West Main Medical Center to get you back on your feet. They offer medical treatments for acute illness, chronic conditions, and injuries. When you trust this team of medical professionals, you'll receive the personalized care that you deserve. West Main Medical Center is now accepting new patients and appointments are available on short notice. They are here to help, no matter your injury or ailment...

After getting a liver ultrasound done, I was able to read the results on the patient portal. I…read moremessaged to ask what I needed to do based on the results. Was told to come in for an office visit that week because they don't give lab results over the phone or email. I already had a follow up appointment scheduled for later, but came in early trying to do the right thing for my health. In that appointment the NP read the test results to me. Repeated the same information the doctor had already told me before at the last appointment. I don't have insurance currently, so that cost $125.00 to have results read to me in person that I had read and comprehended from home. The NP then said the office visit could've waited, it was non-emergent. I left a message with the receptionist, asking the office manager to get back to me for being required to come in and charged for an extra visit that wasn't necessary. Received no call from the office manager or anyone from the office.. Last month I sent a message on the patient portal asking for this to be addressed. I asked for the last appointment to be refunded or for the follow up appointment to not require $125 fee from me.. Almost 3 weeks later and still no reply. Today I called and asked about it and was told that the office manager left a note saying that no refund would be given. Very poor business practice that no one could call me or respond in the patient portal. That doesn't feel like patient care. It feels like being charged extra whenever possible. And definitely lacking compassion for somebody who doesn't have insurance & is between jobs too. The doctor, the NP and the receptionists that I have interacted with have been compassionate. But it doesn't seem like the doctor is very connected to how the office manager is handling their business. This situation does not instill confidence or foster trust in me as a patient.

My wife and were patients for ~5 years. High staff turnover and a culture of finger pointing for…read morehow poorly the office runs. Expect to be placed on long holds for 10-20 minutes right away every single time you call which you have to do as there is no option to cancel online, or send an email or text. You can't even leave a voicemail which would so help both patients and staff. Yet they do a barrage of relentless automated call reminders, even if you check in ahead of time. The poor staff spends all day dealing with the phones ringing off the hook. No empathy from the dismissive business manager who blames the patients. She went to get the owner (the doctors husband I think) and she came back saying he was too busy to speak with me. We will take our business to a doctor who cares about us and who owns an answering machine.

Went here when I wasn't feeling my best and they had me in and out fast! Great workers and so…read morefriendly, really felt like a family there. They are very attentive and make sure to check everything I felt was wrong!

I recently moved to Niceville and I needed a new GP. Other offices wanted me to wait for weeks on…read morean appointment because I was a new patient. When I called Niceville Family Practice, Mrs. Cindy was so helpful. She got me in on the same day I called. I saw their ARNP (Registered Nurse Practitioner), Kimberly Smith. Mrs. Kimberly was so friendly and helpful. I had a question about a new prescription and even though she wasn't familiar with it, she went and did some research while I waited. She came back with the required tests I would need and had me on my way in no time. I had to return shortly after for a follow up and they got me in so fast and I was back to work in less than an hour. However I did not feel like I was rushed in any way! Mrs. Smith took her time in going over everything with me. I definitely recommend this practice!