my roof was damaged in the big hail storm we had last August. I got two estimates for the damages…read more one for $18000 and one for $17000. State farm adjuster came and spent 10 minutes on my roof and then they rejected my claim saying the only damage was that my 11 roof vents were all destroyed and replacing them would be under my $1000 deductible. I got an estimate from Deschutes Roofing to replace them for $1605. State Farm would only have to pay $605. they rejected it and told me to find someone who will do it for under my deductible. this has been going on for over a month. I have never filed a claim for auto or home in the 13 years I have been with State Farm. The office staff is very cordial but they just keep saying, claims are not their job and there is nothing they can do. so be aware if you ever have to file a claim State Farm will fight you at every turn. I contracted with another roofing company for $6500 to do all the roofing repairs and I will have to pay for it all.

Rebecca is pure dynamite, fast, friendly and thorough, a shining example of why I've been a State…read moreFarm customer for over 20 years.

We were looking for an insurance agent and we found a friend! We have a growing family and three…read moregrowing businesses and have used Charles at People's Insurance exclusively since we found him. He will take care of you and whatever you need to insure.

If I could give less than one star, I would. My experience with Movement Mortgage--and specifically…read morethe Bend manager, Chris Starling--was extremely disappointing. For months, I was assured that my financing was on track and was advised to proceed based on that guidance. Late in the process, underwriting determined that the loan we had been discussing all along--based on financial information I had already fully provided--was not viable. No meaningful solution or accountability followed. This resulted in severe and significant financial impact, along with avoidable disruption. With proper diligence earlier in the process, this outcome and the financial impact I suffered could have been avoided. I have no trust in Movement Mortgage and would not recommend working with them.

Chris and his team delivered best-in-class consultative, detailed and customized advice and…read moreexpertise - from our first call to close. Consistently coming in under budget with rates and estimates, our family could not have been happier with our experience and we could not recommend Movement more! Buying in Southern California is a challenge and even though we never met in person, Chris delivered on everything he communicated in a timely and budget-conscious fashion. The team always had our best interest in mind and as a first-time home buyer the process can be scary and you need a team of experts that can sometimes double as a therapist ;) Chat with Chris ASAP if you are looking for an on-time and on-target customized solution to your dream home goals!

I worked with Randy Vance and Paige Ledbetter at Directors Mortgage to refinance my first mortgage,…read moreand they did a great job. The process was very smooth, and Randy was very knowledgeable and helpful. I would definitely work with them again!

This is my second wonderful experience with Randy! He is great and will always be my go to person…read morefor these types of services. He was very upfront, a timely communicator and just wonderful to work with.

Where do I begin? Working with Beny was nothing short of spectacular. Can I give him 10 stars?!…read more Unexpectedly, we bought a house. And sold a house. And adopted a baby. ALL WITHIN TWO WEEKS. We had to be out of state and we thought the adoption would compromise the loan processing and closing on the new house. Beny arranged mobile notaries, scanned, faxed, called, and would have even arranged smoke signals if it meant getting us our dream home. He went above and BEYOND to ensure we were supported. This meant the world to us. I can not recommend him and his team any higher!!

First time using New American Funding for an investment property and had an excellent experience…read morewith Beny, Remi, and their team. They went above and beyond to help us get the best rate possible, communication was clear and concise, were accessible and available when needed, and kept us informed every step of the way. The most defining moment of the experience for me was their support and partnership when things unexpectedly did not go as planned as we neared the close of our escrow. They worked with us and our agent to figure out plan B, C, and D alternatives, which allowed us to close on time under a very high pressure situation. Had it not been for their partnership and teamwork, it could easily have resulted in us losing our deposit. In my experience one can make a good judge of character and team when things do NOT go as planned. They responded with speed and the utmost professionalism, and simply put we would not have closed on time without them. Thank you to the New American Funding team, I highly recommend them without hesitation.

Kyle Sullivan provides ongoing advice for his clients in the following areas:…read moreTax Planning, Estate Planning, Investment Allocation, and Risk Management. He maintains long term relationships with his client base to help them successfully achieve financial independence. Kyle is a great resource for my business and client base. As a divorce attorney my clients are going through many of life's transitions and rely heavily on good advice during a difficult time. I have found Kyle to be very informative and sympathetic towards my clients.

The best in Central Oregon. This was my first home loan and I was impressed with how knowledgeable…read moreand helpful they were. I never felt like I was out of the loop! If I had a question, they were quick to respond giving me the information I needed or explaining the process. Before I was referred to them we had been working with another mortgage broker who left us feeling pretty frustrated and hopeless about the home buying process. We had also looked into quicken loans (who led us on a wild goose chase) SO by the time I contacted Northwestern I was doubtful about this whole "buying a house" business and I was pretty sure we were going to be stuck in our overpriced rental until we eventually got priced out with lease renewals. A tent in the woods was looking like a living option. Right out of the gates Northwestern was on point, super encouraging and supported us the entire way through. Instead of a tent in the woods, we got our dream house in the woods!! We close on our house tomorrow and I could not be more excited! Thank you Matt, Kelly and Vicky, your team is awesome!!

Doing a refi with Matt and his team went smoothly and learning more about Matt and the company was…read moregreat! They do a lot for the community and so much more that I am glad to have done business with such a great company.

We can not give enough stars and thanks to the amazing team at NorthWest Mortgage Advisors. About…read morea year ago we started our search for a home in the Bend area. Our agent at the time, advised that we would need to get "Pre-Approved" prior to submitting any offers and suggested that we speak with her "Ace" mortgage advisor. I explained that our tax returns were complicated do to the nature of our employment and I was assured that she was the best and not to worry! After speaking with her and supplying the endless supply of necessary information and waiting almost two weeks .... we were told that we simply did not qualify for a home. After the shock and disappointment dissipated .... we started our own (non agent referral) search for a qualified mortgage advisor. I searched for several weeks and after many interviews we decided to try Jim at NorthWest Mortgage Advisors. We found Jim and his team to be EXTREMELY efficient, kind, knowledgeable and honest. After meeting with Jim and his team, they proceeded to walk us thru the entire process. They quickly processed our tax returns, required documentation and within days they were able to get an in-depth understanding of our income and expenses that allowed them to provide us with the required Pre-Approval letter. Simply put, they spent the time to go thru our tax returns to get an understanding that would allow them to find a loan product that would fit our needs. Jim was able to get us a fixed, extremely low rate & conventional loan that our needs. He and his team (Joyce & Mandi) are licensed in CA and OR and we will be using his services from this point forward ... they are the wonderful and we are thankful for their assistance! If you are searching for a company and advisor that will go the distance to get you the best possible loan product and interest rate ... then Jim at NorthWest Mortgage Advisors is your best choice hans down!

Northwest Mortgage Advisors is an outstanding team. We had easy and open communication at every…read morestep of our refinance with incredibly timely responses any time questions arose. They are a friendly, professional crew that really cares about each family they do business with. Jim made us feel at ease throughout the process and his kindness and honesty is top notch. We highly recommend them and will absolutely use their services in the future when the time arrives. -- Jim, Joyce, and Amanda, thank you for your great organization as well as all the hard work and time spent on getting us the best deal possible!