I love taking my grandkids here. The new play area is great. I would like to make a suggestion for ALL Chuck E. Cheese locations. Please put stepstools in the bathrooms for children. This is a child geared establishment but the sinks are too high for little ones to reach. Thank you​ read more

My Son rides a Scooter because of MS he's always given his card we've been a member about a year and half. This time Emma said she was the Manager, ask for his telephone number and wouldn't wipe card he couldn't find it old number then she started to denied us then said she was going to check e-mail while she was gone I found his old number in my phone. That took about fifteen min. Then ordered Pizza, that took about 45mins after complaining twice. Left them and when I came back to pick them there was a lot of water right in front of desk, I told another girl that was working and she said they would get it up, my Son tod me it had been there while he was wating on his Pizza. This is unacceptable. They take membership out of my account, read more

A couple employees were rude and kept hiding. The young kid dusting and who played Chuck E was great. Very helpful. The girl at the front and the cook were rude and acted like it was a bother to do their job. The girl at the front did not explain any policies or the rules about the new trampoline area. Which, by the way is awesome, but definitely not worth the extra price. We spent $200 and they want an extra $12 per kid to use the play area. We ordered salads and the lettuce was brown and yucky. We got a refund and they finally changed the lettuce out but it was from the same bin as they got the other lettuce‍. Every time we wanted to get a drink, order food or get a dessert cookie, we had to hunt for the front girl. And when the only person in sight was the cook he was put out to go get her. Very rude! I will say the place was clean. Wish Chuck E would have spent a little more time with the kids. read more

I like the new trampoline area the kids loved it. It was not worth paying a extra $12 a kid but I joined the monthly program and got half off. the food was good everyone eat. the games are all sad with ticket awards being mostly 1 or 2 each play it does not add up a lot for small kids unless they happen to hit the bonus (we had 250 plays and they got 123 tickets after playing) the prizes the kids get are the lowest part of the experience with bookmarks and coloring postcards costing 60 tickets. I am glad they still have each ticket is worth a $.01 so adding is an option. I do wish the app kept count of the tickets won or you could link the cards to the app for the keeping tickets as one kid lost his card down the front of a machine and could not be retrieved. Several of the employees made sure to comment how much they hated their job and didn't like working there. Also the girl with the pink striped kept flipping her long hair around. The girl cleaning the floor when asked a question stated she didn't care enough to find out for me to ask someone else. I wish I had waited to join the monthly program as it last a year but hoping it will get better. The kids 6 & 7 said they had a good time so that is the saving part of experience. The place, floor and bathrooms were clean. Will let you know next month on if improved as somedays people just have a bad day. read more

We went for a birthday party and my kids had a great time. The food was decent and the party ran smoothly. They had a lot of rides for kids under 4 in addition to the other games, so my kids were able to run around and entertain themselves on those. It appeared to be clean and well-kept. I would consider it for another party! It was also a fun throw back! read more

We celebrated my daughter first bday here. We had a blast. I strongly recommend the unlimited play cards or watch by the hour or minutes. It was well worth it. read more

A few months ago I left a one-star review on Google for Chuck E Cheese at the Dayton Mall. It was the most awful experience I have ever had at a business designed to cater to children. I received the stock reply to contact business management, but I have no desire to discuss the matter, I expect changes to be made. Yesterday we took our grandchildren back to Chuck E Cheese . Apparently someone at Chuck E Cheese actually pays attention to bad reviews. The location by Dayton Mall has been revamped, management was helpful as well as the employees. The food was good and the area was clean. Our grandkids had a wonderful time because of the games and Chuck E Cheese's live appearances. I still think there could be improvements like more Smiles on the employees since this is a fun place for kids and more cleaning maintenence in the dining area, but, all in all, I'm impressed that changes were made. Of course, I'll update my review when we go back. Hopefully improvements continue to be made. read more

Chuck E. Cheese - Chuck E Cheese photo op - Pizza Near Me - Miamisburg, Ohio

this place is awesome! Salad bar was a great option. Kids had fun with floor read more

Chuck E. Cheese - a deli counter in a restaurant - Pizza Near Me - Miamisburg, Ohio

Love the new remodel, games are clean working and well maintained. Food was incredible.

My Son has a lot of fun here. I enjoy all the people watching and such but, this is my second time I've been here and hadn't gotten my food be for it was time to go. Two hours for an order of cheese sticks!! I understand the kitchen is busy but dang!! I'm heading home and hadn't gotten my food. I don't think it will takes two hours for cheese sticks!! I asked after an hour and they said it would be right up. Nope!! Don't expect to get your food in your first hour. Bring your own food when you bring your kids to play. read more

They are offering amazing carryout deals while the quarantine is in effect. Everything is $5 and under!!!!! 937-439-1108 read more

Chuck E. Cheese - Pizza Near Me - Miamisburg, Ohio

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The service was not very good. Waited in line to place my order for 30 minutes. They had only one register open despite the size of the line and the slow progress of that line. At one point one employee, possibly a manager, started to walk around to sell cotton candy rather open another register. After placing my order I had to remind the cashier for plates and my drinks. The salad bar was not well stocked and what was there did not look appetizing. The only positive was the pizza came out fast. Not sure when or if we will return as there are much better options for pizza to pick from. Salad bar was picked over with several empty containers. An employee placed the serving utensils back in the containers but never restocked. read more

WORST PLACE EVER STAY AWAY. Dont waste your money the games dont work and the serves is rude spend your money and time somewhere else read more

Chuck E. Cheese - The error screen - Pizza Near Me - Miamisburg, Ohio

Save your money and go somewhere else. I gave it more than one star because the location is convenient next to the Dayton mall and the kids enjoy it. I have never had an outstanding experience here. We went on a Monday night and it took them 1.5 hours to bring out a personal pizza and wings. It was closing time by the time it was brought out and I ended up taking it home. My family ordered seconds before me and got their food within a half hour. There are children that are completely unsupervised and I have heard parents in this location telling their children to ask strangers for tokens. The food itself isn't horrible but isn't worth waiting almost two hours for. Again, I would suggest eating dinner somewhere else and taking your children to a different arcade. Magic Castle is a good one. read more

We've just walked in to the best looking Chuck E's in the area! This place is huge! There are tons of coin operated toys for all ages and interests, crawling tubes, and mascot Chuck E. (mouse) is walking around engaging the crowd giving away free tickets and dancing. It's great! This one is much cleaner and much better maintained/operated than the one in Springfield (phew!) and our kiddo is happily playing his heart out. Their salad bar looks fresh, food is being rotated it appears in a timely manner and our pizza came out looking awesome, not overdone. Chuck E. Cheese win! Upon walking around I discovered some unique games and displays not present at other locations like a classic ride I remember enjoying as a kid and a miniature working train station encased in safety glass. They have clean bathrooms with sturdy baby changing areas, very modern or newly renovated Im guessing, just comparing to other locations. In addition they also have a family bathroom where everyone is welcome, men and women. After our last horrible experience with the location in Springfield this one has been a huge breath of fresh air! Hooray! Highly recommended, lots of parking, what more could we ask for? UPDATE: We spoke to what seemed to be a manager after our evening on the way out to compliment how clean the place was for how busy they had been. We noticed several people on the floor at any given time cleaning the place up in rapid succession, really, this place has a great team system working and we wanted them to know we noticed! The manager let us know this was actually the busiest night they have had in around two years, which says a lot to us, being that they kept the tables, games and common areas clean and tidy despite the anomalous rush. The last location I went to had trouble cleaning within the normalcy of day to day operation in a small town to boot. This one however, absolutely has it's game face on and it's stuff together! I love it! It makes me not afraid to order a plate for the salad bar, hehe. The other one, I wondered if I would end up getting some food borne illness like e.coli or something! Anyhow, had to add this. It was a great night. read more

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Games and cost for games are great however we waited for over an hour for a cheese pizza on a night that literally had no one there. Games good, wait time for food unacceptable. read more

Took the kids here on a Tuesday afternoon not busy at all but still understaffed took 15 minutes to place food order another hour and fifteen minutes to get food couple of the games wasn't working chicken was burnt and pizza tastes like cardboard good thing is my kids are very young and didn't know the difference they still had fun. read more

Chuck E. Cheese - Pizza looked a lot better then it tasted lol - Pizza Near Me - Miamisburg, Ohio

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We actually like this facility, location and pretty much the service. It's relatively clean, food takes awhile but it's always right and hot. Machines break but I've never had an issue with someone fixing them. I think it's a great option between the other play locations like scene 75 and magic castle. BUT... you must have know this was coming...but there has to be a way to track or log cards. My 3 year old who I was watching had his card stolen by another kid. This is decently common actually. Staff could not help and offered nothing to mitigate the issue. I am not necessarily saying they should have been able to but it speaks to a larger issue. That someone somewhere in the chuckie cheese castle has not found a solution for the game cards. Maybe register them? I don't know. My kid was scared and upset and I felt like shit. I know he's not the first. Best part was the staff said " we are not responsible for lost cards." To which I replied "great, his isn't lost. It was stolen." You can't allow this issue to continue. Please figure it out. read more

Go during the weekdays and you can have the place to yourself. Look for discounts on their website before you go to save some cheese. They do not use coins anymore for games like they used to. You have the option for a play card now that can either be used per point or by the minute. Go for the by the minute card for a better value in my opinion. read more

Went to this facility on 7/29 and had dealt with the rudest manager. We have never been turned away from sitting in the party area if the tables were not reserved before. Considering there was 12 of us it was a small party. We spent over 150 dollars and the manager was will to risk the sale because he was to lazy to have the area cleaned when we were done. If I was to cause my company to lose 159 dollars I would be fired. He spoke to us with a hostile tone and said he did not care that we would have to take up three smaller booths. We were polite and even apologized because we were a small group and didnt try to reserve ahead. I will not go back till he is fired and will continue posting bad reviews where ever i can. read more

Most of the time this place is ok. Tonight however was a different story. Games were constantly out of service or out of tickets. It seems there is usually someone on the floor at all times to take care of these issues, but again, tonight it was a different story. The ticket munchers were even out of service. Currently waiting for them to come fix that. I'll let you know when they get here. read more

Went with my family on a Monday for my niece's birthday. Between me and my kids and my brother and his family we had 7 people. We couldn't all fit together at one of the booths and I was told we weren't allowed to sit at a table so we could sit together because they didn't want to have to clean up after us. If my two year old niece wasn't already set on coming here for her birthday, we would have left. We will never be back and will make sure to tell all of our friends in our mom groups and at church and In all of our little league teams don't waste your time. Go to scene 75. They treated us like gold there. read more

You stole my money. I made a deposit online, and it had an error message, so then it became a pending status. So I called the phone line and it was declined, I called a second time after checking my balance, and found the money was on my card. You ran it again, and it went through. So now you have $100.00 of my money. I canceled the party, and since the online payment did not go through, I did not know of the hold of the deposit per cancellation policy. I have called my bank to disupte, and and attorney. I want my money back today!!!!!!!!!!!!!!!!!!!!!!!! read more

I'm not saying this is the best pizza and entertainment I've ever gotten, but I can say that the value is great for what they offer. Let me qualify that with a little background about myself: born, raised, school, yada, yada...visited NYC! NYC is known globally as the pizza and cheap entertainment capital of the world for a reason! New York has thousands of pizza places for you to fold and slurp on. It also has entertainment on Broadway, and some of the original pizza rats. While there I went to several pizza places that would knock your socks off ($5-20)! Saw Wicked on Broadway ($300). And saw countless rats teeming in this bustling metropolis (free)! As a native New Yorker for the time that I visited Chuck E. Cheese, I took offense to the blatant ripoff in the atmosphere (bright lights, noises, screaming, people living in pipes), the cuisine (pizza pie), and the pizza rat (O.G. pizza rats represent NYC!). No way can it compete! Gabiche? For the entirety of NY has the recurring theme of pizza, entertainment, rats. So even if you can't afford the pizza and entertainment, you're still basically in a Chuck E. Cheese regardless. NYC for life! read more