I've been living in Boston for almost 10 years and when it came time to find my next place, Clovis…read moreAlves helped me quickly find the perfect unit. The process was so easy and straightforward. He was very attentive, personable, and took the time to carefully listen to what I needed, and then suggested a few units - he was right on. It was everything I wanted. I really felt like he took the time to really listen and shared his knowledge of the different available options. I had reached out a bit early and as soon as units became available, he took the initiative to follow up with me to schedule a time. It was a wonderful experience and I highly recommend him if you're looking for your next home! You want someone who cares, is knowledgeable and has your best interest in mind.

I had a true Dis pleasure working with ((((((Laurent Plaisimond))))))…read more from Boston city properties- Use at your Own RISK!!! Very very pushy habits, I experienced such a Hostile experience with this agency- very shady very sketchy, as I'm prepared to launch an ethics code with board of realtors against these dishonorable company! From day one, they pushed and pressured my Agent to obtain keys *****earlier to avoid obtaining prior****** to the Long holiday weekend The priority shifted to convenience on behalf of the NEW prospective tenants, vs the existent occupants- and the landlord needs The focus was to Get Keys as Promptly as possible, BY pass any essential details in between in a very highly dysfunctional approach Laurent Had a Nerve to ASK for the *****Commission check PRIOR to even having his clients move in***** He figured to obtain keys fast, and get Paid RAPIDLY prior to the 1st of September which he knows is (((((Prohibitive and also UN lawful)))) Above all, he was aggressive on the phone when I informed him, his boss would be briefed on the subject matter and valid warranted feedback would be posted on Google, Yelp and Zillow Laurent created a NIGHTMARE experience to the old occupants, and to my broker who had an awful experience with Laurent as well

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

My partner and I are first time home buyers and our experience with Robbie Reutzel was great. We…read moreworked with him from November 2020 to June 2021. We got an offer accepted in April and closed in June. Rob was a very responsive and punctual agent. Scheduling open houses and private showings with Rob was very smooth, sometimes we went to a few properties in one day. Rob's feedback to properties were very honest and as first time home buyer's we would have missed those aspect if he had not mentioned it. There was a property with a major tilt and Rob pointed it out...it was making us dizzy. It was great having Rob to help answer our questions about the roof, the heater, water boiler, septic tank age and so much more. He would also provide comps of similar properties that sold recently in the area. Overall, we had a great experience with Robbie and would highly recommend him.

Julie helped me with both a sale and a purchase and couldn't have been more of a pleasure to work…read morewith. She is super knowledgeable about the market and the comps and I was 100% confident putting my trust in her. She is easy to get in touch with and offered me suggestions for both a mortgage broker as well as a closing attorney, who were both great. She has since helped a friend of mine with the sale of her condo and has helped another friend on the purchase of her first condo! I can't say enough about Julie!! I will definitely use her again, whenever I decide to sell my current home!!

My husband and I were selling our condo in Dorchester and looking to buy a single family in West…read moreRoxbury when we happened to stumble upon Julie. We were so lucky to have found her. She made the whole process SO easy from start to finish. Our condo was sold in the blink of an eye and she was ALWAYS available no matter what time we called. We looked at a few houses and then found THE ONE. As this can be a stressful process, we couldn't have asked for a more perfect selling/buying experience. Thank you Julie!

I requested a tour of this rental at a particular date and time on the Zillow web site. The agent,…read moreAdam Shoulkin neglected to notice this request and when my daughter came to the apartment at the requested time, the occupant was uninformed. This agent spoke to my daughter as if she were a criminal using insulting language and insulting me, her elderly mother! This is intolerable. The occupant was pleasant and understanding as any reasonable person would be when a mistake happened. He was unprofessional, insulting and mean.

Marty Scott is the only Agent I feel comfortable with. He has rented apartments for me so many…read moretimes and always finds great Tenants.

We had such a great experience working with Jack Mullen! He was extremely professional, responsive,…read moreand flexible throughout the entire process of helping my roommate and me find an apartment in Quincy. Jack really went above and beyond to make sure we found a place that fit our specific needs, and he made what can often be a stressful search feel so much easier. Thanks to his hard work and dedication, we found a home we truly love. We can't recommend Jack enough!

Have known Jim McGue for 30 years. He sold my house for me without a hitch. Good man, great…read morecompany. Bill Felins

Silvana Martin-Morillo was my agent. She showed me Several property's in the Boston area. Fine…read moretuning my wants and my daughters who was with me.Always proffesiional and made great suggestions. Worked with me ,my daughter and the seller to make the sometime confusing process much more manageable! If your buying or selling in the Boston area give her a call. She will work hard for you and your family!

I purchased a house from Michelle Humphrey of Coldwell Banker, in July of 2023. I was in a…read moredesperate spot because my house sold and the house I was set to purchase fell through the day before we were to sign through no fault of my own. That gave me 2 weeks to find a home, I asked Michelle to help me. I knew her casually. She had one house to show me and claimed in person and on her flyer that it was,"New New New". While there were some things that were new, it was not as advertised. I asked her to lower the price because it was way over any other comp in the area, she said the owner wouldn't lower the price. Some of the issues were the baseboard heat covers were old and painted over, the "wood beams" on the ceiling were foam and there was no vent for the dryer. The front door had to be replaced when my contractor tried to put in a keyless entry and the door literally fell apart. There's not even a phone jack for a landline. When I called her with these issues, she had nothing to say other than she could put it on the market in the spring. Within 6 months of purchase the pipe from the well to the house broke and I had to replace the pump and pipe at a cost of 7K. While I would have liked to have given her the benefit of the doubt, after the sale I also found out that she had sold the home to the flipper 6 months prior for 300K less. It feels to me that she did not represent the buyer, but represented in the best interest of the seller. This home purchase has been very traumatic.

We have been in our beautiful home for a little over a year and we still talk about how great our…read morerealtor, Jamie, was. She went above and beyond for us and since we first time home buyers with a LOT of conditionals, so we put her to work. Every house she showed us was considerate of our checklist, but she also helped us get out of our comfort zone on expanding our preferences. I pretty much considered her a friend at the end of this, but with obvious boundaries. Realtors end up knowing a lot about you in the end and it was really reassuing that I felt comfortable with her! Besides just Jamie, the firm itself has great third party recommendations for every step of the way. We used everyone that they recommended and we had a really smooth process. Highly recommend! We also had friends who used her as well, at least 2, and they were beyond happy.

I have had a very bad experience with this company. My agent…read moredid not know much and provided misinformation. She did not even know the property tax rate in her own area and gave me information that could have made me lose thousand. Go with another agent. My agent's name was: Sarah Kim.

This was the second time that I have worked with Michael Harrison. The first was to buy a property…read moreand the second time to sell a property. He is very knowledgeable, professional, and kind. He is attentive to any questions and recommendations that I have had. I would definitely work with him again in the future.

My wife and I loved working with Michael Harrison at Boston Bayside. Michael is super friendly and…read moregenuinely cared that we found our perfect home, even if it took many months in the midst one of the craziest housing markets of all time. We were pretty picky shoppers, and Michael was super patient and supportive the whole time. We closed on our new home this week and can't wait to move in. Thank you for your insight, kindness and dedication in helping us get our dream home Michael!

I genuinely sympathize with folks who have reported that their time living in one of the company's…read moreproperties was not what they hoped for. But each individual's life and experiences are their own, and my experience has been very different. Management is incredibly responsive and attentive to tenant needs. The units are very nicely re-appointed and refreshed when they turn over to new tenants. Maintenance crews are efficient, skilled, and friendly. Some have been caring for their buildings for decades. Finally, Heath introduced an online rental platform that creates flexible payment options for apartment units and, where applicable, paid parking spots. As with anything - results may vary. But the results as I have observed are excellent.

WARNING: This property management does not abide the rule…read moreand conducts illegal activity, such as charging credit/background check fee. Assuming they're still on business since most consumers are (international) students who aren't aware of their rights. Will be handled by attorney general. For more information, visit mass.gov *response to reply*: Interesting how after confronted, your staff put the call on hold scrambling for help/aggressively refusing to provide supporting law (which there are none), and attempt bribery by offering me to avoid the background/credit check fee. If there was such law, wouldn't it have been simple to remain calm, *respectful*, and provide the supporting law? Glad the current/former tenants have informed us about the property management. Rating perfectly reflects the company