If you respect your time and value your money PLEASE do not use this incompetent service they call CHRONOPOST. It is absolutely DEPLORABLE. I would give them ZERO stars if possible. I had paid extra to have a packaged SHIPPED to my apartment. I specified the instructions IN FRENCH to the point where a 5-year-old child could clearly understand. Door code, intercom name, floor, apt number, my own cellphone number in case they needed to reach me. And what did I get? ABSOLUTELY nothing I was home during the delivery window 10H to 18H but no one called me let alone sent me a text to let me know they were there! Then I contacted their customer service team with is also COMPLETELY INCOMPETENT; I speak french so the language barrier is not an issue; TURNS OUT my package was placed at a relay point! If I had wanted to save myself the extra money I would've chosen this option from the very beginning! These people are just LAZY and don't want to do their simple job that we pay extra for! Now I'M the fool!! Merci. read more