Caring staff, excellent facilities with engaging activities and conveniently located for our family…read moremembers to visit as often as they like. The nursing staff is especially attentive and compassionate.

please beware of the nurse charmayne brown she is extremely uneducated disrespectful and lazy she…read moreallowed my loved one to cough the entire nite while i was on the phone with her and ignored her health. i also heard her in the background talking to someone saying oh she does this all the time SO SO uncaring!! she needs to take away all her privileges for nursing immediately ~she also continues to give him two different color pills that are not wat she takes..

Dr Agarwal and the entire staff are professional, courteous and caring!I could not have experienced…read morebetter results from the treatment and service provided by this great team!I recommend anyone with issues and fears to allow this wonderful group a chance to help you.

I saw Dr. Agarwahl for an annual check-up. He was thorough and very pleasant. Easy to talk to. I…read morehighly recommend him.

The actual medical practitioners that work here do great work but that is about as far as it goes…read more My mother had surgery in April and we arrived at 9am. She went into the OR roughly at 11, and stayed there until about 5pm, for a routine that should have took less than an hour. Even the other family of patients were concerned for her taking so long. Afterward, she informed me that they made her change clothes and seemingly forgot she was sitting there. The follow-up visits at the PDS Medical Management certain didn't fair much better. Each time I bring my mother there, it is always a massive wait. Everyone there is always irritated about this. Just last week, I brought my mother in for a scheduled appointment. After waiting nearly 2 hours, I got up and asked when she would be seen, it is then I was informed there was a mistake, and her appointment is actually next week. All in all, each time I bring my mother here, there is a long wait. Patients are all very angry and sometimes become verbally combative over their wait time. Each time a patient approaches the desk, they're told that they are next. As I began writing this, my mother got called in, and the woman sitting next to me, who was already seated by the time we got here, became upset. She asked when she would be seen, and was told she is next. She just told me she was recommended this location by her lawyer and just walked out on the phone with her lawyer. Last week, when I came in, two people became belligerent after waiting so long. To me, it seems as though there is little to no organization, and very little customer service for non-spanish speaking patients.

I had a wonderful experience . Very friendly, accommodating and understanding staff. Highly…read morerecommended

The doctors are good, but the office staff has made it nearly impossible to access proper care…read more My doctor at Bergen Medical ordered an MRI and told me to see him again to review it in 2 weeks. Unfortunately, it has been 2 weeks and the referrals department refuses to submit the required forms for my insurance's prior authorization. I have gone back and forth with the office, and no one I speak to can provide an answer as to why they won't submit the forms. I was initially told when I called the office that my MRI had been authorized and I could go ahead with scheduling. I scheduled and my husband took the day off to bring me for the scan, but then my insurance told me I was NOT actually approved. I called the office again and I was told yes, the pre-auth process had not even started. I clarified with the referrals department to make sure there was nothing further they needed from me. The woman I spoke to rudely told me that it hadn't been done because she assumed I'd be using Pascack Valley for the scan (even though I had already confirmed with Pascack Valley I was going elsewhere, and was told I could schedule anywhere.) I checked if there was anything else she needed to submit the forms, and she said no and confirmed she'd submit it "now." Days later I call Bergen Medical again, and am told that the pre-auth process STILL has not begun. I am promised to get a call back about this in 2 business days to explain why I am being given the runaround. So of course two business days plus a weekend go by, I call Bergen Medical back, and yet again no one can help me. The forms have STILL not been submitted, despite the multiple calls and confirmation from the referrals department that it had been submitted the week prior. I don't know what else I'm supposed to do when my doctor has ordered a test and his staff won't submit the forms. I am genuinely baffled.

Such a great practice with amazing doctors and nurses. Everyone is so professional and kind. It's…read morealso convenient to have so many great specialists under one roof. The location is easy to get to with lots of parking. I only took one star off because every time I come, the phlebotomist does a horrible blood draw that bruises up my arm for a week! This is the third draw I've had with the same annoying result. I really just wish he would do a better job so I don't look like I got beat up going to the doctor.

Emerson rehab is an amazing facility in so many ways ,everyone is so caring and pleasant,…read moreespecially one of my husband's aides ChaCha, she goes above and beyond the call of duty everyday with a smile and makes us laugh all the time, the nurses , Ot,Pt ,are all amazing they are all helping in getting my husband stronger every day, I would recommend to anyone that needs rehab this is definitely the place to be.Thank you all for your dedication, professionalism, and caring. Joyce and Justin Toledo

Upon my mom's discharge from the hospital, we were told that she was not going to thrive and we…read moreshould consider palliative care. We agreed, and upon a friend's high recommendation, chose Emerson. I am forever thankful we did. In the 8 and 1/2 months she was under the care of 2 North amazing staff led by Flavia, my mom DID thrive! She was so well cared for by the nursing staff and the aides. They were responsive, quick to update me and an absolute pleasure every time I came in. They take their residents' care very personally and as a result, it is above and beyond. The recreation staff made daily activities a joy, and my mom, who even in her dementia was very social, fun and feisty, participated in everything from games - both physical and cognitive - to karaoke and attending all the live Friday concerts. Emerson impressed us at every turn. From the efficient admin staff to wonderful Kelly in the salon, to the receptionists and attentive housekeeping staff, we were always greeted with a smile. It truly reflects their corporate culture, which is one of hospitality and excellence in care. Thank you for making the last chapter of her long and well-lived life, one to be remembered fondly.

I have been going to Dr. Katz for over 10 years. In a word, he's awesome. His overall medical…read moreknowledge is incredible and he is a hell of a nice guy. Even when I am under the weather, it's always a pleasure to see him. Great guy, great office.

This doctor will not order a test even though I had lost 20 pounds of weight another doctor…read morediagnose me with C-Dificile. Never go to this doctor he is cheap and he has not your best health in mind.

Worst medical office I've ever dealt with. I called them for a week straight and they never picked…read moreup their phone. No answering service, no reason. I ended up having to go there to speak to them and they said they weren't answering because they were short staffed. There was no one in the waiting room... they are so unprofessional and unreliable I'm so glad I switched. I don't know how they are allowed to stay open.

I've brought my son here since he was a newborn for the past few months and each time the wait was…read moreonly about 10 minutes or less. I've seen Doctors Bruno, Taneja, and Smith, and each one has been very kind and helpful. I'm so glad such a great office exists only a 3-minute drive away!

I was recently cared for by the Advance Medical Group team while admitted at Hackensack University,…read moreMedical Center. The nurse practitioners as well as Dr. Roman Prager were outstanding in their communication follow up transparency and desire to make me better. They went above and beyond to make sure I was comfortable and addressed all of my concerns. specifically, Dr. Roman visited me twice while I was in the hospital to make sure that his orders were being followed and I was feeling better. He even offered to help me find a ride home on discharge!! Dr. Roman is a real nice guy! Highly recommend this group!!!

Well known medical team. I had excellent experience with them. They check you up, listen, care,…read moreexcellent and prepare there.